Using the RS232C Serial Interface | SATO CT410, CT400 guide

Section 6. Troubleshooting

USING THE RS232C SERIAL INTERFACE

1.Is the RS232C Serial cable connected securely to your serial port on the PC (DB- 25S or DB-9S Male) and to the RS232C connector on the printer?

WARNING: Never connect or disconnect interface cables (or use a switch box) with power applied to either the printer or the host. This may cause damage to the interface circuitry and is not covered by warranty.

2.Is the cable defective? At the very least, you should be using a “Null Modem Cable,” which crosses pins in a specific manner. This should enable your printer to print. But we recommend that you eventually use a cable built to specifications as described in Section 5: Interface Specifications.

3.Is the RS232 Interface option installed in the printer? DSW-8 must be in the ON position to enable the Optional Interface.

4.Check for obvious errors in the data stream. Is the data properly framed with the <ESC>A and <ESC>Z commands? See Section 5 if necessary.

5.If after sending your job to the printer, it only “beeps” and displays an error message of the 7-segment display, you may have a configuration problem. There may be some inconsistencies with the Baud Rate, Parity, Data Bits, or Stop Bits in relation to your host computer. If you are confused as to what the printer’s current RS232 settings are, print a self test label(see Section 2: Printing a Test Label). It will list all of the current printer configuration settings.

6.If you still are unable to get printer output, try the Hex Dump as described in Step 5 under the Centronics Interface troubleshooting. In this case, the printer monitors its RS232C interface for incoming data.

7.From the Hex Dump, if you are seeing extra 0D 0A (CR and LF) characters, and are using BASIC, refer to the beginning of the Command Code section. It provides hints for writing a SATO program in BASIC.

SATO CT Series Printers

9001069A

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SATO CT410, CT400 manual Using the RS232C Serial Interface

Contents

CT 400 and CT410 Desk Top Printers Sato CL Series Printer PN 9001069A CT Series Printer OPERATOR’S Manual Appendices Table of Contents Programming Interface Specifications UPC-A/EAN-13 Section Printer Overview Introduction Specification General Printer SpecificationsCT400 CT410 Processing CPU Character Fonts Matrix Fonts BAR Codes UCC/EAN-128 Power Requirements Physical Optional Accessories Accessory This page left intentionally blank Section Installation and Configuration Unpacking Setting UP the Printer Installation and Configuration Loading Ribbon CT4XXTT only Ribbon Drive Spindles Ribbon Ass’y Latch Loading Media Roll Media Roll Guide so that the Paper Fanfold Media Close and latch Print Head Assembly Label Sensing CT Series Printer Label Sensor Positioning Operator Panel If Installed Fanfold Paper Slot Rear Connector PanelPower Parallel Interface Configuration Switch Configuration PanelDSW1 DSW2 DSW3 Setting DSW5 Setting Off EnableDSW4 Setting DSW6 Setting DSW8 Setting Error DisplayLED Error Offset Potentometer AdjustmentsMode Millimeters Inches Dots Pitch Offset Label Feed Direction Sensor Position Print Darkness HEX Dump Diagnostic Label Print Test Labels User Test Print FACTORY/SERVICE Test Print This page left intentionally blank Adjusting the Print Quality ProceduresDarkness Print Cleaning the Print Head Cleaning the Print HEAD, Platen and RollersSupplies needed Cleaning the Platen and Paper Roller Replacing the Print Head Cleaning and Maintenance Cleaning the Sensors Supplies Needed Sato SA070 Cleaning Kit This page left intentionally blank Section Programming Sato CT Programming Language Protocol Control Codes Using BasicControl HEX Description Character Value Open COM19600,E,8,1,CS,DS AS #1 Print Area Print Area Programming Reference Command Codes Command Default SettingsRotated Fields Sato CT Series Printers 9001069A This page left intentionally blank Bar Codes MSI Input to Printer Esca Printer Output UCC-128 With Incrementing Special Notes Bar Codes, Expansion Command Structure ESCBWaabbbCommand Function ESCBW02100 Command Structure ESCBTabbccddee Bar Codes, Variable Ratio 9001069A Sato CT Series Printers Base Reference Point Command Structure ESCA3HabbbbVcddddESCA3H+100V+0050 Printer configuration until a new Base Reference Point ESCK1H903F Command Structure Store Command ESCTabccCharacters, Custom-Designed Printer Input Character is affected by the following commands Command Structure ESCLaabb Character Expansion This command will expand the following fonts Command Structure Character, Fixed Spacing Character Pitch This command is affected by the Escl Character Expansion Character, Proportional Spacing Escpr Clear Print Jobs & Memory Command Structure ESC*aSpecial Note Command Structure None Continuous Forms Printing Copy Image Area Command Structure ESCWDHaaaaVbbbbXccccYddddESCWDH0100V0050X0600Y0400 For the duplicate image Command Structure ESCNULaaaa Cut Job Command Structure ESCCTaaaa Cut Cut Last Command Structure Font XU Fonts U, S, M, OA, OB, XU, XS & XM Characters may be enlarged through the use of the Character Command Structure ESCAESCRFaabbbb,nn...n Font/Graphic Recall Command Structure ESCAESCRDabb,ccc,ddd,nn. . .n Font, Raster ESC$=data Font, VectorESC$a,b,c,d ESC$A,100,200,0ESC$=123456 Pitch command can be used with Vector fonts Fonts WB, WL, XB & XL Command Structure Font WBESCWB1123456 Expansion rate is at least 3 times in each direction Form Overlay, Recall Form Overlay, Store Graphics, Custom Command Structure ESCGabbbcccdataESCGH006006 Custom graphic cannot be enlarged by the Escl Character Job ID Store Journal Print ESCFWaabbVccccHdddd Lines and BoxesESCFWaabcccc ESCFW02H0200 CT400 CT412 LINE/BOXLength Job Name Command Structure ESCWKnnn. . . nEscwksato Command Structure ESCYEa Label/Tag Select Line Feed Sato CT Series Printers 9001069A Command Structure ESCA1aaaabbbb Media Size Off-Line Postnet Command Structure ESCBPn...nESCBP123456789 Command Structure ESC#Eab Print Darkness Print Position Bbbb Command Structure ESCQaaaaaa Print Quantity Print Speed ESCCS3 Repeat Label Escc Replace Data Partial Edit 9001069A Sato CT Series Printers Reverse Image Command Structure ESCaaaa,bbbbESC100,50 CT400 CL412 Command Structure ESC%a Rotate, Fixed Base Reference Point Sequential Numbering Command Structure ESCFaaabcccc,dd,ee,fESCF0001-001,04,03,0 Value specified for Print Quantity should be equal to Start/Stop Label Two-Dimensional Symbols ESCBX03080505000000001 Two-Dimensional Bar Codes Data Matrix, Data FormatCommand Structure ESCBXaabbccddeeefffghh Printer Outpu ECC Character SET Encoding Number Scheme Two-Dimensional Bar Codes Data Matrix, Print Data ESCDC00006000 Two-Dimensional Bar Codes Data Matrix, Sequential Numbering Command Structure ESCFXaaabcccdddeee 9001069A Sato CT Series Printers Command Structure ESCBVa,b,c,ddddddddd,eee,fff,gggg.....ESC Two-Dimensional Bar Codes MaxicodeExample ESCBV1,2,3,123456789,222,333,MESSAGEESC Mode Postal Code Country Code Service Class Message Length Following modes are supported Command Function Printer Input Two-Dimensional Bar CodesCommand Structure ESCBKaabbcddeeffffnn...n ESCBK0304400000021 9001069A Sato CT Series Printers Printer Configuration Commands Eurocharacter Select Command Structure ESCLD,a,b,c,d,e,f,g,h,i,jExample ESCLD,,,%,#,&,*,~,0,0,D5 Command Structure ESCPGabcdefghhijklmnopqrstuvwxyz Printer SettingCommand HEX Description Parameter Value Placement Separate data stream sent to printer Default None All command parameter values must be in Ascii format Print Mode Command Structure ESCPMa Command Structure ESCPHa Print Type Command Structure ESCPOabcc Pitch Offset Command Structure ESCIGa Sensor Type Command Structure ESCI2abcde Serial Interface Parameters Section Interface Specifications Interface Types Single Job Buffer Receive BufferMulti Job Buffer Ieee 1284 Parallel Interface Electrical SpecificationsData Streams PIN Signal Direction Ieee 1284 Parallel Interface Pin Assignments Optional RS232C Serial Interface General SpecificationsPIN Assignments READY/BUSY Flow Control PIN Direction Signal DefinitionCable Requirements DB9 On/X-Off Flow Control Universal Serial BUS USB Optional InterfaceData Streams ENQUIRE/ACK/NAK Local Area Network LAN OptionalinterfaceBI-DIRECTIONAL Communications Enquire ENQ Print Stop DLE Cancel canPrint Job Print Start DC1 Status Byte Definition, Bi-Com Protocol Printer Status SOH + MG Status ResponseByte HEX Description Number Value Label Media Sensor Status SOH + SG Counter Status SOH + MEByte Value Description Number Memory Status Head Status SOH + HCSystem Version Information Byte Value Description Number Ascii Form Overlay Status SOH + FO Font Configuration SOH + FG Serial Interface Settings Interface Status Initial Checklist Using the Ieee 1284 Parallel Interface Troubleshooting Using the RS232C Serial Interface Error Signals A3Habbbb A1aaaabbbbVcdddd BKaabbcdd Eeefffnn...n,g BabbcccdBDabbcccd BPn...n Ddddddddd BTabbccddeeBVa,b,c Eee,f f f,gg..g Dabbcccd CSaCTaaaa DCxx...x FWccVddd FWaabbVcccHdddd FXaaabccc Laabb IGaI2abcde LDa,b,c,d,e,f,g,i PMa PaaPGa.....z PHa RFaabbbb,nn..n RDabb,ccc,dddNn . . . n Vbbbb XBa WLaXLa YEa Aaaa,bbbb $a,b,c,d$=data Data for Vector font #Eab Zero NULaaaa ~aaaa A-12 9001069A Sato CT Series Printers Appendix B BAR Code Specifications BAR Code Symbologies ESCD0bbcccd data d CodabarESCB0bbcccd data d Ratio ESCBD0bbcccd data d Character Set ESCBD1bbccc* data Command Structure Ratio ESCB1bbccc* dataCode ESCD1bbccc* data ESCD2bbccc data Interleaved Two of Five I 2/5ESCBD2bbccc data Density Model Narrow Bar Width mils Factor Mod 10 Check Digit CalculatingODD Even Command Structure ESCB4bbccc data ESCD4bbccc data BD5bbccc data Industrial Two of FiveB5bbccc data D5bbccc data ESCBD6bbccc data Matrix Two of FiveESCB6bbccc data ESCD6bbccc data Command Structure ESCBGbbcccdd data Density Char/inch Model Dimension Mils Subsets a Subset C ESCBDAbbccc data d ESCBAbbccc data dESCDAbbccc data d Density Model Dimension Char/inch Ratio Mils Command Structure ESCBEbbccc data ESCDEbbccc data Command Structure ESCBFbbccc data Bookland UPC/EAN Supplements Command Structure ESCBIbbcccd data UCC-128 B-16 9001069A Sato Ct Series Printers Command Structure Escbp data Sequential Numbering ESCFXaaabcccdddeee Command Structure Data FormatData Matrix Print Data Structure of this symbology Mode Postal Code Country Code Service Ctass Message Length Command Structure ESCBFaabbcddeeffffnnn...n Code 128 Character Table Value Subset a Subset B Subset C Code 128 Character Table Code 128 Character Table cont’d Appendix C Custom Characters and Graphics CUSTOM-DESIGNED Character Example Appendix C Custom Characters and Graphics Sato CT Series Printers 9001069A C-3 Custom Graphics Example Sato CT Series Printers 9001069A C-5 C-6 9001069A Sato CT Series Printers Sato CT Series Printers 9001069A C-7 C-8 9001069A Sato CT Series Printers