SATO CT400, CT410 manual Replacing the Print Head, Cleaning the Platen and Paper Roller

Section 3: Cleaning and Maintenance

5.Check for any black coloring or adhesive on the swab after cleaning.

6.Repeat if necessary until the swab is clean after it is passed over the head.

7.The head should be cleaned at least every time the ribbon is changed and more often in harsh environments.

CLEANING THE PLATEN AND PAPER ROLLER

1.Turn the printer off and remove the power cord.

2.Open the Top Cover.

3.Open the Print Head Assembly by pushing the Head Latch toward the rear of the printer. The Print Head Assembly is spring-loaded and will automatically open as soon as the Head Latch is disengaged. Rotate the Print Head Assembly upward to give access to the Platen and Ribbon Roller. Remove any labels in the printer.

4.Apply SATO Thermal Print Head Cleaner to one of the cotton swabs.

5.The Platen is the rubber roller directly below the Print Head. It should be cleaned of any ribbon or label residue. The Platen is easily cleaned by rotating the Platen with your thumb while cleaning the residue with the cotton swab.

6.The Paper Roller is located at the rear of the Print Head Assembly. It should be cleaned of any residue or foreign material.

7.Repeat if necessary. The platen and rollers should be cleaned whenever foreign matter such as dust or adhesive is present.

REPLACING THE PRINT HEAD

The print head on the CT printers is a user-replaceable item. If it becomes damaged for any reason, it can be easily removed and replaced. Contact your local SATO representative for information on obtaining a new print head.

Supplies needed:No. 2 Phillips screwdriver (a magnetic tip is helpful)

1.Turn the printer off and remove the power cable.

2.Open the Top Cover.

3.Open the Print Head Assembly by pushing the Head Latch toward the rear of the printer. The Print Head Assembly is spring-loaded and will automatically open as soon as the Head Latch is disengaged.

4.Remove the ribbon from the Ribbon Spindle unit if the printer is a thermal transfer version.

SATO CT Series Printers 9001069A Page 3-3