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SATO CT400, CT410 manual Error Signals

Models: CT410 CT400

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Section 6. Troubleshooting

ERROR SIGNALS

The 7-segment LED display, Front Panel LED Indicators and Buzzer provide a visual/audio indication of the type of error encountered.

DIS-	LED INDICATORS		BUZZER	ERROR		CORRECTIVE
PLAY				CONDITION		ACTION
PLAY	LINE	ERROR		CONDITION		ACTION
	LINE	ERROR


0		ON	1 Beep	Flash Memory error.	Replace Flash ROM

1				Not Assigned

2		ON	1 Beep	Motherboard error	Replace PCB

3		ON	1 Beep	EEPROM error	Replace EEPROM

4		ON	1 Beep	Electrical Head error	Replace Print Head

5		Blink	3 Beeps	Head not latched	Latch Ptrint Head

6		Blink	3 Beeps	Out of Paper	1)	Replenish paper supply
					2)	Route paper thru sensor

7		Blink	3 Beeps	Sensor error	1)	Select correct sensor
					2)	Adjust sensor level

8		Blink	3 Beeps	Cutter error	Connect cutter

8.	ON	ON		Program download error	Retry download

9		Blink	3 Beeps	Ribbon End (TT mode only)	1) replace ribbon

A	ON		1 Beep	Receive buffer overflow	1) Modify host SW
					2)	Select correct protocol

b	ON		1 Beep	Parity error (Serial I/F only)	Correct Parity Settings

c	ON		1 Beep	Framing error (Serial I/F only)	Correct data bit setting

d	ON		1 Beep	Overrun error (Serial I/F only)	Correct flow control settings

E	ON		1 Beep	LAN Time Out error	Replace LAN I/F

F			3 Beeps	Download Font/Graphic error	Correct data stream

Page 6-4

9001069A

SATO CT Series Printers

Image 155

SATO CT400, CT410 manual Error Signals

Contents

CT 400 and CT410 Desk Top Printers Sato CL Series Printer PN 9001069A CT Series Printer OPERATOR’S Manual Appendices Table of Contents Programming Interface Specifications UPC-A/EAN-13 Introduction Section Printer OverviewCT400 CT410 General Printer SpecificationsSpecification Processing CPU Matrix Fonts Character FontsUCC/EAN-128 BAR CodesPhysical Power RequirementsAccessory Optional AccessoriesThis page left intentionally blank Section Installation and Configuration Unpacking Setting UP the Printer Installation and Configuration Loading Ribbon CT4XXTT only Ribbon Drive Spindles Ribbon Ass’y Latch Roll Media Loading MediaFanfold Media Roll Guide so that the PaperClose and latch Print Head Assembly CT Series Printer Label Sensor Positioning Label SensingOperator Panel Parallel Interface Rear Connector PanelPower If Installed Fanfold Paper SlotDSW1 DSW2 DSW3 Setting Configuration PanelConfiguration Switch DSW6 Setting Off EnableDSW4 Setting DSW5 SettingLED Error Error DisplayDSW8 Setting Pitch Offset Potentometer AdjustmentsMode Millimeters Inches Dots OffsetLabel Feed Direction Sensor Position Print Darkness HEX Dump Diagnostic Label User Test Print Print Test LabelsFACTORY/SERVICE Test Print This page left intentionally blank Darkness Print ProceduresAdjusting the Print Quality Supplies needed Cleaning the Print HEAD, Platen and RollersCleaning the Print Head Replacing the Print Head Cleaning the Platen and Paper RollerCleaning and Maintenance Supplies Needed Sato SA070 Cleaning Kit Cleaning the SensorsThis page left intentionally blank Sato CT Programming Language Section ProgrammingControl HEX Description Character Value Using BasicProtocol Control Codes Open COM19600,E,8,1,CS,DS AS #1 Print Area Print AreaProgramming Reference Rotated Fields Command Default SettingsCommand Codes Sato CT Series Printers 9001069A This page left intentionally blank MSI Bar CodesEsca Input to PrinterPrinter Output With Incrementing UCC-128Special Notes ESCBW02100 Command Structure ESCBWaabbbCommand Function Bar Codes, ExpansionBar Codes, Variable Ratio Command Structure ESCBTabbccddee9001069A Sato CT Series Printers ESCA3H+100V+0050 Command Structure ESCA3HabbbbVcddddBase Reference Point Printer configuration until a new Base Reference Point Printer Input Command Structure Store Command ESCTabccCharacters, Custom-Designed ESCK1H903FCharacter is affected by the following commands Character Expansion Command Structure ESCLaabbThis command will expand the following fonts Character, Fixed Spacing Command StructureCharacter Pitch This command is affected by the Escl Character Expansion Escpr Character, Proportional SpacingSpecial Note Command Structure ESC*aClear Print Jobs & Memory Continuous Forms Printing Command Structure NoneESCWDH0100V0050X0600Y0400 Command Structure ESCWDHaaaaVbbbbXccccYddddCopy Image Area For the duplicate image Cut Job Command Structure ESCNULaaaaCut Command Structure ESCCTaaaaCut Last Fonts U, S, M, OA, OB, XU, XS & XM Command Structure Font XUCharacters may be enlarged through the use of the Character Font/Graphic Recall Command Structure ESCAESCRFaabbbb,nn...nFont, Raster Command Structure ESCAESCRDabb,ccc,ddd,nn. . .nESC$A,100,200,0ESC$=123456 Font, VectorESC$a,b,c,d ESC$=dataPitch command can be used with Vector fonts ESCWB1123456 Command Structure Font WBFonts WB, WL, XB & XL Expansion rate is at least 3 times in each direction Form Overlay, Recall Form Overlay, Store ESCGH006006 Command Structure ESCGabbbcccdataGraphics, Custom Custom graphic cannot be enlarged by the Escl Character Job ID Store Journal Print ESCFW02H0200 Lines and BoxesESCFWaabcccc ESCFWaabbVccccHddddLength LINE/BOXCT400 CT412 Escwksato Command Structure ESCWKnnn. . . nJob Name Label/Tag Select Command Structure ESCYEaLine Feed Sato CT Series Printers 9001069A Media Size Command Structure ESCA1aaaabbbbOff-Line ESCBP123456789 Command Structure ESCBPn...nPostnet Print Darkness Command Structure ESC#EabPrint Position Bbbb Print Quantity Command Structure ESCQaaaaaaESCCS3 Print SpeedEscc Repeat LabelReplace Data Partial Edit 9001069A Sato CT Series Printers ESC100,50 Command Structure ESCaaaa,bbbbReverse Image CT400 CL412 Rotate, Fixed Base Reference Point Command Structure ESC%aESCF0001-001,04,03,0 Command Structure ESCFaaabcccc,dd,ee,fSequential Numbering Value specified for Print Quantity should be equal to Start/Stop Label Two-Dimensional Symbols Printer Outpu Two-Dimensional Bar Codes Data Matrix, Data FormatCommand Structure ESCBXaabbccddeeefffghh ESCBX03080505000000001Character SET Encoding Number Scheme ECCESCDC00006000 Two-Dimensional Bar Codes Data Matrix, Print DataCommand Structure ESCFXaaabcccdddeee Two-Dimensional Bar Codes Data Matrix, Sequential Numbering9001069A Sato CT Series Printers Example ESCBV1,2,3,123456789,222,333,MESSAGEESC Two-Dimensional Bar Codes MaxicodeCommand Structure ESCBVa,b,c,ddddddddd,eee,fff,gggg.....ESC Following modes are supported Mode Postal Code Country Code Service Class Message LengthESCBK0304400000021 Two-Dimensional Bar CodesCommand Structure ESCBKaabbcddeeffffnn...n Command Function Printer Input9001069A Sato CT Series Printers Printer Configuration Commands Example ESCLD,,,%,#,&,*,~,0,0,D5 Command Structure ESCLD,a,b,c,d,e,f,g,h,i,jEurocharacter Select Command HEX Description Parameter Value Printer SettingCommand Structure ESCPGabcdefghhijklmnopqrstuvwxyz Placement Separate data stream sent to printer Default None All command parameter values must be in Ascii format Command Structure ESCPMa Print ModePrint Type Command Structure ESCPHaPitch Offset Command Structure ESCPOabccSensor Type Command Structure ESCIGaSerial Interface Parameters Command Structure ESCI2abcdeInterface Types Section Interface SpecificationsMulti Job Buffer Receive BufferSingle Job Buffer Data Streams Electrical SpecificationsIeee 1284 Parallel Interface Ieee 1284 Parallel Interface Pin Assignments PIN Signal DirectionPIN Assignments General SpecificationsOptional RS232C Serial Interface DB9 PIN Direction Signal DefinitionCable Requirements READY/BUSY Flow ControlData Streams Universal Serial BUS USB Optional InterfaceOn/X-Off Flow Control Enquire ENQ Local Area Network LAN OptionalinterfaceBI-DIRECTIONAL Communications ENQUIRE/ACK/NAKPrint Start DC1 Cancel canPrint Job Print Stop DLEStatus Byte Definition, Bi-Com Protocol Byte HEX Description Number Value Status ResponsePrinter Status SOH + MG Label Media Byte Value Description Number Counter Status SOH + MESensor Status SOH + SG Byte Value Description Number Ascii Head Status SOH + HCSystem Version Information Memory StatusForm Overlay Status SOH + FO Font Configuration SOH + FG Interface Status Serial Interface SettingsUsing the Ieee 1284 Parallel Interface Initial ChecklistTroubleshooting Using the RS232C Serial Interface Error Signals Vcdddd A1aaaabbbbA3Habbbb BPn...n BabbcccdBDabbcccd BKaabbcdd Eeefffnn...n,gEee,f f f,gg..g BTabbccddeeBVa,b,c DddddddddDCxx...x CSaCTaaaa DabbcccdFXaaabccc FWaabbVcccHdddd FWccVdddLDa,b,c,d,e,f,g,i IGaI2abcde LaabbPHa PaaPGa.....z PMaVbbbb RDabb,ccc,dddNn . . . n RFaabbbb,nn..nYEa WLaXLa XBaZero $a,b,c,d$=data Data for Vector font #Eab Aaaa,bbbb~aaaa NULaaaaA-12 9001069A Sato CT Series Printers BAR Code Symbologies Appendix B BAR Code SpecificationsCharacter Set CodabarESCB0bbcccd data d Ratio ESCBD0bbcccd data d ESCD0bbcccd data dESCD1bbccc* data Command Structure Ratio ESCB1bbccc* dataCode ESCBD1bbccc* dataDensity Model Interleaved Two of Five I 2/5ESCBD2bbccc data ESCD2bbccc dataWidth mils Factor Narrow BarODD Even CalculatingMod 10 Check Digit ESCD4bbccc data Command Structure ESCB4bbccc dataD5bbccc data Industrial Two of FiveB5bbccc data BD5bbccc dataESCD6bbccc data Matrix Two of FiveESCB6bbccc data ESCBD6bbccc dataDensity Char/inch Model Dimension Mils Subsets a Subset C Command Structure ESCBGbbcccdd dataESCDAbbccc data d ESCBAbbccc data dESCBDAbbccc data d Density Model Dimension Char/inch Ratio Mils ESCDEbbccc data Command Structure ESCBEbbccc dataBookland UPC/EAN Supplements Command Structure ESCBFbbccc dataUCC-128 Command Structure ESCBIbbcccd dataB-16 9001069A Sato Ct Series Printers Command Structure Escbp data Print Data Command Structure Data FormatData Matrix Sequential Numbering ESCFXaaabcccdddeeeStructure of this symbology Mode Postal Code Country Code Service Ctass Message Length Command Structure ESCBFaabbcddeeffffnnn...n Value Subset a Subset B Subset C Code 128 Character TableCode 128 Character Table Code 128 Character Table cont’d CUSTOM-DESIGNED Character Example Appendix C Custom Characters and GraphicsAppendix C Custom Characters and Graphics Sato CT Series Printers 9001069A C-3 Custom Graphics Example Sato CT Series Printers 9001069A C-5 C-6 9001069A Sato CT Series Printers Sato CT Series Printers 9001069A C-7 C-8 9001069A Sato CT Series Printers