OPERATOR MANUAL
LM408/412e PRINTER
E-Mail satosales@satoamerica.com techsupport@satoamerica.com
SATO America, Inc
10350A Nations Ford Road Charlotte, NC Main Phone 704
Technical Support Hotline 704 Technical Support Fax 704
TABLE OF CONTENTS
TECHNICAL DATA
INSTALLATION
INTRODUCTION
TROUBLESHOOTING
PRINTER CONFIGURATION
APPENDIX
MAINTENANCE
INTRODUCTION
About This Manual General Description Control Features
WARNING PROVIDES INFORMATION THAT, IF UNHEEDED, MAY RESULT IN
ABOUT THIS MANUAL
PERSONAL INJURY
Ribbon Supply Sprindle
GENERAL DESCRIPT
Print Assembly
Ribbon Rewind Spindle
KEYS
CONTROL FEATURES
POTENTIOMETERS
LCD Display LED Display Function Keys Potentiometers
Dipswitch Complex
Figure 1-2, Operator Panel
Unit 1 Introduction
Regulatory Approvals Character Font Capabilities Barcode Capabilities
TECHNICAL DATA
Physical Characteristics Power Enviromental Processing
Interface Modules Print Sensing Media Ribbon Command
PROCESSING
PHYSICAL CHARACTERISTICS
POWER
ENVIRONMENTAL
RIBBON
COMMAND
SENSING
MEDIA
VECTOR FONT
CHARACTER FONT CAPABILITIES
MATRIX FONTS
AUTO SMOOTHING FONTS
BARCODE CAPABILTIES
Accessories Installation
INSTALLATION
Unpacking & Parts Identification Printer Installation
Operational Mode Selection Interface Selection
UNPACKING & PARTS IDENTIFICATION
SITE LOCATION
PRINTER INSTALLATION
CABLE CONNECTION
MEDIA & RIBBON LOADING
MEDIA SELECTION
Figure 3-3a, Rolled Media Loading
Figure 3-3b, Fan-fold Media Loading
Unit 3 Installation
Figure 3-3c, Ribbon Loading
CONTINUOUS MODE
OPERATIONAL MODE SELECTION
TEAR-OFF MODE
CONTINUOUS MODE
RS232C HIGH-SPEED SERIAL INTERFACE
INTERFACE SELECTION
DIRECTION
SIGNAL DEFINITION
DIPSWITCH SETTINGS
READY/BUSY INTERFACE SIGNALS
Figure 3-5, Serial Connector Pin Assignments
Figure 3-6, Parallel Connector Pin Assignments
IEEE1284 PARALLEL INTERFACE
3-10
LOCAL AREA NETWORK LAN ETHERNET
UNIVERSAL SERIAL BUS USB
SWITCH
802.11G WIRELESS INTERFACE
LED INDICATOR STATUS
DIPSWITCH SETTINGS
SWITCH
SETTING
ALL INTERFACES
RECEIVE BUFFER CONTROL
INTERFACE INSTALLATION
ACCESSORIES INSTALLATION
Printer Configuration Dipswitch Setting Configuration Modes
PRINTER CONFIGURATION
Menu Definition Tables
Unit 4 Printer Configuration
PRINTER CONFIGURATION
DIPSWITCH SETTINGS
NORMAL MODE
CONFIGURATION MODES
Figure 4-2, Advanced Mode
ADVANCED MODE
Figure 4-3, User Download Mode
USER DOWNLOAD MODE
Figure 4-4, Service Mode
SERVICE MODE
Figure 4-5, Card Mode
CARD MODE
Figure 4-6, Motion Mode
MOVE MODE
Figure 4-7, History Control Mode
HISTORY CONTROL MODE
4-10
Figure 4-8, Protocol Initialization Mode
PROTOCOL INITIALIZATION MODE
4-11
Figure 4-9, Counters Mode
COUNTERS MODE
4-12
Figure 4-10, Test Print Mode
TEST PRINT MODE
4-13
Figure 4-11, Boot Download Mode
BOOT DOWNLOAD MODE
4-14
Figure 4-12, Flash Memory Download Mode
FLASH MEMORY DOWNLOAD MODE
4-15
Figure 4-13, Default Setting Mode
DEFAULT SETTING MODE
4-16
Figure 4-14a, Hex Dump Mode
HEX DUMP MODE
4-17
Figure 4-15, Maintenance Mode
MAINTENANCE MODE
4-18
MENU DEFINITION TABLES
point respectively
DESCRIPTION
USER DOWNLOAD MODE TABLE
SERVICE MODE TABLE
Unit 4 Printer Configuration
255mm other than the default setting
DESCRIPTION
CARD MODE TABLE
MOVE MODE TABLE
DESCRIPTION
MENU
MOVE MODE TABLE
HISTORY CONTROL MODE TABLE
PROTOCOL INITIALIZATION MODE TABLE
DESCRIPTION
COUNTERS MODE TABLE
MENU
MENU
TEST PRINT MODE TABLE
BOOT DOWNLOAD MODE TABLE
Is the initial screen of the Test Print Mode
MAINTENANCE MODE TABLE
FLASH DOWNLOAD MODE TABLE
DEFAULT SETTING MODE TABLE
HEX DUMP MODE TABLE
Clear
MENU
Error Signal Troubleshooting Troubleshooting Table
TROUBLESHOOTING
Interface Troubleshooting Test Print Modes
Machine
ERROR SIGNAL TROUBLESHOOTING
ERROR DISPLAYS
Sensor Error
TROUBLESHOOTING TABLE
TROUBLESHOOTING TABLE
SMEARED PRINT IMAGES
NO PRINTED IMAGE
PRINTER CREATES A BLANK LABEL
INCORRECT LABEL POSITIONING
UNIVERSAL SERIAL BUS USB INTERFACE
INTERFACE TROUBLESHOOTING
PARALLEL INTERFACE
RS232 SERIAL INTERFACE
TROUBLESHOOTING STEP
802.11G WIRELESS INTERFACE
LAN ETHERNET INTERFACE
CENTRONICS INTERFACE
HEX DUMP MODE
TEST PRINT TROUBLESHOOTING
DSW4 ON POWER
Configuration
TEST LABEL PRINTING
Unit 5 Troubleshooting
FEED + POWER
D S W
Label Contents Will Vary Depending on Test Label Type
Unit 5 Troubleshooting
SAMPLE TEST LABEL
Cleaning Procedures Replacement Procedures Adjustment Procedures
MAINTENANCE
WHEN CLEANING TO PREVENT PERSONAL INJURY
CLEANING PROCEDURES
WARNING DISCONNECT POWER SUPPLY TO THE PRINTER AND ALLOW TO
COOL TO ROOM TEMPERATURE PRIOR TO CLEANING. EXCERSIZE CARE
PRINT HEAD REPLACEMENT
REPLACEMENT PROCEDURES
Figure 6-1b, Print Head Replacement
Figure 6-1a, Print Head Replacement
Unit 6 Maintenance
Figure 6-2, Interface Board Replacement
INTERFACE BOARD REPLACEMENT
Figure 6-3, Fuse Replacement
FUSE REPLACEMENT
PRINT HEAD BALANCE ADJUSTMENT
ADJUSTMENT PROCEDURES
Figure 6-5a, Print Head Alignment
PRINT HEAD ALIGNMENT
Figure 6-5b, Print Head Alignment
Figure 6-6, Ribbon Guide Alignment
RIBBON GUIDE ALIGNMENT
Figure 6-7, Label Sensor Positioning
LABEL SENSOR POSITIONING
6-10
Figure 6-8, Ribbon Spindle Tensioning
RIBBON SPINDLE TENSIONING
6-11
DESCRIPTION/PROCEDURE
OPERATIONAL ADJUSTMENTS
POTENTIOMETER
LABEL PRINT DIRECTION
CONTINUOUS MODE
TEAR-OFF MODE
Unit 6 Maintenance
Label Adjustment Diagram Printer Connection Diagram Glossary
Print Setup Dimensions Label Reference Position Diagram
APPENDIX
Mark, Gap, Paper-End
PRINT SETUP DIMENSIONS
Gap 0.67
Eye-Mark 0.24
LABEL PRINT DIRECTION
CONTINUOUS MODE
TEAR-OFF MODE
LABEL REFERENCE POSITION
Unit 7 Appendix
LABEL ADJUSTMENT DIAGRAM
Figure 7-3a, Standard Position
Figure 7-3b, Tear-Off Position
Host Computer
PRINTER CONNECTION DIAGRAM
Power Cord Power Receptacle
Unit 7 Appendix
Unit 7 Appendix
PRINTER LOADING DIAGRAM
Figure 7-5a, Printer Loading Diagram
Figure 7-5b, Printer Loading Diagram
Unit 7 Appendix
Figure 7-5c, Printer Loading Diagram
GLOSSARY
GLOSSARY
GLOSSARY
Diode
Factory Programming
predetermined activity
GLOSSARY
GLOSSARY
GLOSSARY
GLOSSARY
Troubleshoot