OPERATOR MANUAL
LM408/412e PRINTER
10350A Nations Ford Road Charlotte, NC Main Phone 704
SATO America, Inc
Technical Support Hotline 704 Technical Support Fax 704
E-Mail satosales@satoamerica.com techsupport@satoamerica.com
INSTALLATION
TECHNICAL DATA
INTRODUCTION
TABLE OF CONTENTS
TROUBLESHOOTING
PRINTER CONFIGURATION
APPENDIX
MAINTENANCE
INTRODUCTION
About This Manual General Description Control Features
ABOUT THIS MANUAL
WARNING PROVIDES INFORMATION THAT, IF UNHEEDED, MAY RESULT IN
PERSONAL INJURY
Print Assembly
GENERAL DESCRIPT
Ribbon Rewind Spindle
Ribbon Supply Sprindle
CONTROL FEATURES
KEYS
POTENTIOMETERS
Figure 1-2, Operator Panel
Dipswitch Complex
Unit 1 Introduction
LCD Display LED Display Function Keys Potentiometers
Physical Characteristics Power Enviromental Processing
TECHNICAL DATA
Interface Modules Print Sensing Media Ribbon Command
Regulatory Approvals Character Font Capabilities Barcode Capabilities
POWER
PHYSICAL CHARACTERISTICS
ENVIRONMENTAL
PROCESSING
SENSING
COMMAND
MEDIA
RIBBON
MATRIX FONTS
CHARACTER FONT CAPABILITIES
AUTO SMOOTHING FONTS
VECTOR FONT
BARCODE CAPABILTIES
Unpacking & Parts Identification Printer Installation
INSTALLATION
Operational Mode Selection Interface Selection
Accessories Installation
UNPACKING & PARTS IDENTIFICATION
PRINTER INSTALLATION
SITE LOCATION
CABLE CONNECTION
MEDIA SELECTION
MEDIA & RIBBON LOADING
Figure 3-3a, Rolled Media Loading
Unit 3 Installation
Figure 3-3b, Fan-fold Media Loading
Figure 3-3c, Ribbon Loading
TEAR-OFF MODE
OPERATIONAL MODE SELECTION
CONTINUOUS MODE
CONTINUOUS MODE
RS232C HIGH-SPEED SERIAL INTERFACE
INTERFACE SELECTION
DIPSWITCH SETTINGS
SIGNAL DEFINITION
READY/BUSY INTERFACE SIGNALS
DIRECTION
Figure 3-5, Serial Connector Pin Assignments
IEEE1284 PARALLEL INTERFACE
Figure 3-6, Parallel Connector Pin Assignments
3-10
UNIVERSAL SERIAL BUS USB
LOCAL AREA NETWORK LAN ETHERNET
SWITCH
802.11G WIRELESS INTERFACE
SWITCH
DIPSWITCH SETTINGS
SETTING
LED INDICATOR STATUS
ALL INTERFACES
RECEIVE BUFFER CONTROL
INTERFACE INSTALLATION
ACCESSORIES INSTALLATION
PRINTER CONFIGURATION
Printer Configuration Dipswitch Setting Configuration Modes
Menu Definition Tables
Unit 4 Printer Configuration
PRINTER CONFIGURATION
DIPSWITCH SETTINGS
NORMAL MODE
CONFIGURATION MODES
Figure 4-2, Advanced Mode
ADVANCED MODE
Figure 4-3, User Download Mode
USER DOWNLOAD MODE
Figure 4-4, Service Mode
SERVICE MODE
Figure 4-5, Card Mode
CARD MODE
Figure 4-6, Motion Mode
MOVE MODE
HISTORY CONTROL MODE
Figure 4-7, History Control Mode
4-10
PROTOCOL INITIALIZATION MODE
Figure 4-8, Protocol Initialization Mode
4-11
COUNTERS MODE
Figure 4-9, Counters Mode
4-12
TEST PRINT MODE
Figure 4-10, Test Print Mode
4-13
BOOT DOWNLOAD MODE
Figure 4-11, Boot Download Mode
4-14
FLASH MEMORY DOWNLOAD MODE
Figure 4-12, Flash Memory Download Mode
4-15
DEFAULT SETTING MODE
Figure 4-13, Default Setting Mode
4-16
HEX DUMP MODE
Figure 4-14a, Hex Dump Mode
4-17
MAINTENANCE MODE
Figure 4-15, Maintenance Mode
4-18
MENU DEFINITION TABLES
point respectively
SERVICE MODE TABLE
USER DOWNLOAD MODE TABLE
Unit 4 Printer Configuration
DESCRIPTION
255mm other than the default setting
MOVE MODE TABLE
CARD MODE TABLE
DESCRIPTION
DESCRIPTION
HISTORY CONTROL MODE TABLE
MOVE MODE TABLE
PROTOCOL INITIALIZATION MODE TABLE
MENU
COUNTERS MODE TABLE
DESCRIPTION
MENU
BOOT DOWNLOAD MODE TABLE
TEST PRINT MODE TABLE
Is the initial screen of the Test Print Mode
MENU
DEFAULT SETTING MODE TABLE
FLASH DOWNLOAD MODE TABLE
HEX DUMP MODE TABLE
MAINTENANCE MODE TABLE
Clear
MENU
TROUBLESHOOTING
Error Signal Troubleshooting Troubleshooting Table
Interface Troubleshooting Test Print Modes
ERROR DISPLAYS
ERROR SIGNAL TROUBLESHOOTING
Sensor Error
Machine
TROUBLESHOOTING TABLE
TROUBLESHOOTING TABLE
PRINTER CREATES A BLANK LABEL
NO PRINTED IMAGE
INCORRECT LABEL POSITIONING
SMEARED PRINT IMAGES
PARALLEL INTERFACE
INTERFACE TROUBLESHOOTING
RS232 SERIAL INTERFACE
UNIVERSAL SERIAL BUS USB INTERFACE
LAN ETHERNET INTERFACE
802.11G WIRELESS INTERFACE
CENTRONICS INTERFACE
TROUBLESHOOTING STEP
TEST PRINT TROUBLESHOOTING
HEX DUMP MODE
DSW4 ON POWER
Unit 5 Troubleshooting
TEST LABEL PRINTING
FEED + POWER
Configuration
Unit 5 Troubleshooting
Label Contents Will Vary Depending on Test Label Type
SAMPLE TEST LABEL
D S W
Cleaning Procedures Replacement Procedures Adjustment Procedures
MAINTENANCE
WARNING DISCONNECT POWER SUPPLY TO THE PRINTER AND ALLOW TO
CLEANING PROCEDURES
COOL TO ROOM TEMPERATURE PRIOR TO CLEANING. EXCERSIZE CARE
WHEN CLEANING TO PREVENT PERSONAL INJURY
PRINT HEAD REPLACEMENT
REPLACEMENT PROCEDURES
Figure 6-1a, Print Head Replacement
Figure 6-1b, Print Head Replacement
Unit 6 Maintenance
Figure 6-2, Interface Board Replacement
INTERFACE BOARD REPLACEMENT
Figure 6-3, Fuse Replacement
FUSE REPLACEMENT
PRINT HEAD BALANCE ADJUSTMENT
ADJUSTMENT PROCEDURES
PRINT HEAD ALIGNMENT
Figure 6-5a, Print Head Alignment
Figure 6-5b, Print Head Alignment
Figure 6-6, Ribbon Guide Alignment
RIBBON GUIDE ALIGNMENT
LABEL SENSOR POSITIONING
Figure 6-7, Label Sensor Positioning
6-10
RIBBON SPINDLE TENSIONING
Figure 6-8, Ribbon Spindle Tensioning
6-11
OPERATIONAL ADJUSTMENTS
DESCRIPTION/PROCEDURE
POTENTIOMETER
TEAR-OFF MODE
CONTINUOUS MODE
Unit 6 Maintenance
LABEL PRINT DIRECTION
Print Setup Dimensions Label Reference Position Diagram
Label Adjustment Diagram Printer Connection Diagram Glossary
APPENDIX
Gap 0.67
PRINT SETUP DIMENSIONS
Eye-Mark 0.24
Mark, Gap, Paper-End
TEAR-OFF MODE
CONTINUOUS MODE
LABEL REFERENCE POSITION
LABEL PRINT DIRECTION
Figure 7-3a, Standard Position
LABEL ADJUSTMENT DIAGRAM
Figure 7-3b, Tear-Off Position
Unit 7 Appendix
Power Cord Power Receptacle
PRINTER CONNECTION DIAGRAM
Unit 7 Appendix
Host Computer
Figure 7-5a, Printer Loading Diagram
PRINTER LOADING DIAGRAM
Figure 7-5b, Printer Loading Diagram
Unit 7 Appendix
Unit 7 Appendix
Figure 7-5c, Printer Loading Diagram
GLOSSARY
GLOSSARY
GLOSSARY
Diode
Factory Programming
predetermined activity
GLOSSARY
GLOSSARY
GLOSSARY
GLOSSARY
Troubleshoot