Manuals / SATO / Computer Equipment / Printer

SATO manual Physical, Specification, M-84PRO All Models

Models: M-84PRO

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Section 1: Overview

PHYSICAL


	SPECIFICATION	M-84PRO All Models


	PHYSICAL

	Wide	10.4 in. (265 mm)

	Deep	17.1 in. (435 mm)

	High	13.4 in.(341 mm)

	Weight	39.7 lb. (18.0 Kg)

	POWER

	Input Voltage	115/220 VAC +/-10%, 50/60 Hz +/-1%

	Power Consumption	130W Operating, 24W Idle

	ENVIRONMENTAL

	Operating Temperature	41° to 104°F (5° to 40°C)

	Storage Temperature	23° to 140°F (-5° to 60°C)

	Storage Humidity	30 to 90% RH Non-Condensing

	Operating Humidity	30 to 80% RH Non-Condensing

	Electrostatic Discharge	8kV

	REGULATORY APPROVALS

	Safety	VCCI (Class B), UL, CUL, CE, FCC Class B

	RFI/EMI	FCC Class B

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PN 9001105 Rev. A

SATO M-84PRO

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SATO manual Physical, Specification, M-84PRO All Models

Contents

M-84PRO Thermal Transfer Printer OPERATOR MANUAL PN 9001105 Rev. ACopyright SATO America, Inc Section 3. CONFIGURATION TABLE OF CONTENTSSection 2. Installation Section 4. CLEANING AND MAINTENANCESection 7. Optional Accessories Section 6. Interface SpecificationsTable of Contents SECTION PRINTER OVERVIEW INTRODUCTIONM-84PRO-2 GENERAL PRINTER SPECIFICATIONSSPECIFICATION M-84PRO-31 Only one interface module can be installed in a printer at a time SPECIFICATIONM-84PRO All Models M-84PRO-2 CHARACTER FONTSSPECIFICATION M-84PRO-3BAR CODE BAR CODESM-84PRO All Models SPECIFICATION PHYSICALM-84PRO All Models All specifications subject to change without notice OPTIONAL ACCESSORIESACCESSORIES AND OPTIONS Page This page left intentionally blankSection 1 Overview PN 9001105 Rev. ASECTION INSTALLATION INTRODUCTIONUNPACKING AND PARTS IDENTIFICATION SETTING UP THE PRINTER Section 2. Installation LOADING LABELS AND TAGS 5. If using roll labels or tags, load the roll onto the Label Supply Spindle so that the printing side of the labels faces upwards as it unwinds from the roll. The labels should be wound face-in. Push the roll all the way to the inside of the printer and push the Label Roll Retainer snugly against the outside of the label roll 14. Close both the Access Doors LOADING THE RIBBON 8. If the labels or tags are already loaded, close the Print Head Assembly by pushing downward on the green tab until it latches closed ERROR OPERATOR PANELPOWER PRINTLINE Section 2. InstallationON LINE FEEDAC INPUT REAR PANELSection 2. Installation AC FUSEHEAD OPEN SENSOR SENSORSSection 2. Installation LABEL INDEXING SENSORSection 2. Installation This page left intentionally blankDIP SWITCH PANELS SECTION CONFIGURATIONPRINTER DIP SWITCH CONFIGURATION RS232 TRANSMIT/RECEIVE SETTINGPRINTER SET UP Hex Dump Selection DSW2-4. Selects Hex Dump mode see page Firmware Download DSW2-6. Places the printer in the Firmware Download mode for downloading new firmware into flash ROM SETTING DSW3-5External Signal Type Selection DSW3-6, DSW3-7. Both the polarity and signal type level or pulse of the external print synchronizing signal can be selected SWITCH SELECTIONS DEFAULT SETTINGSSOFTWARE DEFAULT SETTINGS PITCH POTENTIOMETER ADJUSTMENTSBACKFEED OFFSET DISPLAY PRINTLCD PANEL PRINTER CONFIGURATION NORMAL MODEOFFLINE PRINT DARKNESS 1 2 3 4 PRINT SPEED 2 4 6 8 PITCH OFFSET + 00mm V INITIALIZING ADVANCED MODE ADVANCED MODECANCEL PRINT JOB YES NO CANCEL PRINT JOB COMPLETED ZERO SLASH YES NO AUTO ONLINE YES NOPRINT OFFSET V+0000 H+0000 SET CALENDAR YES NO CALENDAR 00/00/00 IGNORE CR/LF YES NO V INITIALIZING ADVANCED MODE CARD MODE MEM SELECT CC1 CARD MEMORY CARD MODECHARACTER PITCH PROP FIXED ADVANCED MODE COPY START YES NOCOPY START YES NO SATO FONT COPY COPYING SATO FONT COPY COMPLETED TRUETYPE FONTCOPY COMPLETED CARD COPY/FORMAT XXXXXXX ERRORCARD COPY/FORMAT XXXXXXX ERROR COPY START YES NOCARD-MEMORY COPY COPYING CARD COPY/FORMAT XXXXXXX ERRORCARD COPY/FORMAT XXXXXXX ERROR COPY START YES NONote Formatting a card destroys all data currently stored on the card CARD COPY/FORMAT XXXXXXX ERRORCARD COPY/FORMAT XXXXXXX ERROR CARD FORMAT YES NO Note Formatting the Memory will destroy any stored dataCARD MODE SERVICE MODEV INITIALIZING ADVANCED MODE SERVICE MODE GAP INPUT GAP INPUT EYE INPUT AUTO ONLINE FEED YES NO FEED ON ERROR YES NO REPRINT W/FEED YES NO FORWARD/BACKFEED DISTANCE DEFAULT FORWARD/BACKFEED DISTANCE XXXmmEXT PIN 9 SELECT MODE1 MODE2 EURO CODE D5 SERVICE MODE SELECT LANGUAGE ENGLISH IGNORE CAN/DLE YES NO PRIORITY SETTINGCOMMAND LCD LABEL RE-DETECT ENABLE DISABLEADVANCED MODE COUNTERS MODE COUNTERS MODETEST PRINT MODE COUNTERS MODEV INITIALIZING DEFAULT SETTING YES NO DEFAULT SETTING MODETEST PRINT MODE CONFIGURATION Note This screen will not be displayed for the Memory Test LabelCLEAR NON-STANDARD PROTOCOL ALT.PROTOCOL DEFAULT COMPLETEDOWNLOAD USER DEFINED PROTOCOL CODES USER DOWNLOAD WAITING HEX DUMP MODEV INITIALIZING ONLINE QTY000000 INTRODUCTION SECTION CLEANING AND MAINTENANCEADJUSTING THE PRINT QUALITY PRINT DARKNESSPRINT SPEED CLEANING THE PRINT HEAD, PLATEN AND ROLLERSCleaning the Print Head Supplies neededCleaning the Platen and Rollers CLEANING THE LABEL EDGE SENSORSSupplies Needed Supplies needed REPLACING THE PRINT HEADReplacement Print Head Flat blade screwdriverside of the center mounting DO NOT remove the two outsidescrews painted red on either screw. The Print Head is preSection 4. Cleaning and Maintenance This page left intentionally blankINITIAL CHECKLIST SECTION TROUBLESHOOTINGUSING THE IEEE1284 PARALLEL INTERFACE USING THE RS232C SERIAL INTERFACE Installation Problems Printer Comes up Ready but You Cannot Print USING THE UNIVERSAL SERIAL BUS USB INTERFACEUSING THE LAN ETHERNET INTERFACE Printer Does Not Come Up ReadyChecking the Interface between the Print Server and the Printer Intermittent ProblemsChecking the Network Connection and Cabling Section 5. Troubleshooting ERROR ERROR SIGNALSSection 5. Troubleshooting LCD MESSAGEINTERFACE TYPES SECTION INTERFACE SPECIFICATIONSINTRODUCTION SINGLE JOB BUFFER THE RECEIVE BUFFERMULTI JOB BUFFER IEEE1284 PARALLEL INTERFACE Printer Connector Section 6. TroubleshootingELECTRICAL SPECIFICATIONS Cable ConnectorELECTRICAL SPECIFICATIONS RS232 SERIAL INTERFACEGENERAL SPECIFICATIONS Signal LevelsSection 6. Troubleshooting PIN ASSIGNMENTSX-ON/X-OFF FLOW CONTROL Ready/Busy is the hardware flow control method for the serial interface on the M-84PRO printers. By raising/lowering the voltage level on Pin 20 of the RS232C port, the printer notifies the host when it is ready to receive data. Pin 4 RTS and pin 20 DTR are the important signals on the printer for this method of flow control. The host must be capable of supporting this flow control method for it to function properlyCABLE REQUIREMENTS READY/BUSY FLOW CONTROL DATA STREAMSBI-DIRECTIONAL COMMUNICATIONS UNIVERSAL SERIAL BUS USB INTERFACELOCAL AREA NETWORK LAN OPTIONAL INTERFACE GENERAL SPECIFICATIONSENQUIRE ENQ CANCEL CANENQUIRE/ACK/NAK PRINT JOBPRINT STOP DLE PRINT START DC1ERROR HANDLING SECTION OPTIONAL ACCESSORIESINSTALLATION PCMCIA MEMORY CARDS DESCRIPTIONPLUG-IN INTERFACE MODULES CUTTER OPERATOR SETUPGENERAL OPERATION OPERATOR SETUP LABEL DISPENSE OPTIONGENERAL OPERATION INSTALLATION LABEL REWINDERREMOVING AND UNWINDING THE ROLL 3. On the Rewinder, remove the metal clamp from the Rewind SpindleREAL TIME CLOCK