Copying problems, 148 | Sharp AM-300 manual

Problems and Solutions

Copying problems

Problem		Solution

The quality of copies is	•	Any dirt or material on the scanning glasses will
poor and/or dark vertical		cause spots or lines to appear on copies (and on
lines appear when the		transmitted faxes and scanned images). Clean the
document feeder is used.		scanning glasses as explained on page 137.

The paper comes out	•	If you are using the document feeder, make sure the
blank when you make a		original is placed face up in the feeder.
copy.
	•	If you are using the document glass, make sure the
		original is placed face down on the glass.

The size of the printed	•	Make sure an appropriate enlarge/reduce setting is
document image does not		selected (see page 58).
match the size of the
paper.

Dots appear at regular	•	The drum cartridge may be damaged. Replace the
intervals on copies.		drum cartridge.

A copy is faint.	•	Adjust the contrast setting (see page 59).
	•	If output is generally faint, the toner cartridge may
		need replacement.

148

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Sharp AM-300 manual Copying problems, 148

Contents

AM-300/AM-400 Other Countries outside the EU EU Only AM-300 only EU Only GREEN-AND-YELLOW Earth BLUENeutral BROWNLive Only Russian Only Внимание Maximum copy size Document glass A4 Auto document feeder A4 IntroductionPrinter type Laser Copy speed Communication method Resolution Horizontal 8 lines/mm VerticalScanner type Resolution Scan speed Transmission time Dimensions Power requirementsOperating temperature Power consumption AM-400 only Important safety information Trademark information Table of Contents Messages and Signals Selecting Print SettingsCleaning the Scanning Glasses and Rollers Problems and Solutions Look at the Operation Panel AM-400 Stop key Alarm indicatorContrast key Redial key Start key Speed keyNumber keys Look at the Operation Panel AM-300 Help key About condensation InstallationUnpacking Checklist Points to keep in mind when setting up Attaching the trays Installation If you need to move the machine AM-400 Releasing the scannerIf you need to move the machine AM-300 Comments Connecting the power cord Germany Connecting the telephone line cord AM-400 onlyItaly Press repeatedly to exit Setting the dial mode AM-400/Russia and Poland onlySelect the dial mode Press Switzerland, Austria Extension phone AM-400 only/optional France Installing the Toner Cartridge and Drum Cartridge Installing the Toner Cartridge and Drum Cartridge Close the front cover ➊ and then the side cover ➋ Resetting the drum counter Repeatedly until the display at right Manually resetting the toner counterPress Menu Then Z Or a Loading Paper Replace the output tray Minimum system requirements Installing the Software Installing the software Double-click the setup icon Installation Installing the Software Comments Sharpdesk online guide Removing the software Windows→ XP Using the Machine as a Shared Printer on a NetworkConfiguring settings on the print server pc Using the Machine as a Shared Printer on a Network Windows→ Windows→ Me Installation Installing the printer driver on the clients Windows→ Using the Machine as a Shared Printer on a Network Installation Using the Machine as a Shared Printer on a Network Following window will appear. Click Next Press Enter Entering Your Name and Fax Number AM- 400 only Press Enter Press repeatedly to exit After entering the first letter. To clear a mistake, press Z Enter a two-digit number for the day 01 to Example the 5th Setting the Date and Time AM-400 only Press Enter to start the clock Enter the year four digitsExample LOW OFF General Machine SettingsRinger AM-400 only Press Russia Alarm volume AM-400 only Press Scan and then Menu Auto clear Copy or Scan and then Menu Key tone off Selecting the display language Making a Copy To select copy modeCopying Making a Copy Using the auto document feeder Maximum original size when using the document glass Enlarge/reduce Selecting Temporary Copy SettingsIf Memory is Full appears Contrast Are Text and PHOTO. To change the setting, pressNumber of Copies Quality AM-300 Sort collating sets of copiesDuplex Scan Originals To turn off Duplex Scan, press AM-400 Press To select on Press Menu Then Z Permanent Copy SettingsDefault copy quality setting Select the default quality setting 300 DPI 600 DPI Copy resolutionSelect the resolution setting Press Menu Then Z or a To increase Default copy contrast settingDefault contrast level Press Enter Press repeatedly to exit Until the display at right appears Press Press Z Up to 20 sheets at once Using the Auto Document FeederMinimum document size Minimum size Maximum document size Loading the Document Adjust the document guides to the width of your documentOther restrictions Copying onto Envelopes and Cards Copying onto Envelopes and Cards Using the auto document feeder Press a Sending a Fax Sending Faxes AM-400 only Sending Faxes Speed Dialling Press See Selecting Temporary Fax Settings on If you are using the document glass If the memory becomes full Using the Redial key Storing a Number for Speed Dialling Super G3 Stored #01 OK? No SET Speed # YES Press Enter Editing and deleting auto-dial numbers Press Enter Make the desired changes to the name Resolution Selecting Temporary Fax Settings To select Duplex Scan, press Line Monitor Checking and cancelling stored fax jobs Other Fax Transmission Settings Press Times Automatic redialling when the line is busy Press Twice Recall times for automatic redialling when the line is busy Automatic redialling after a line error Example 0 attempts Press repeatedly to exit Press the numeric keys to enterDesired number of recall attempts 0 or Fine Default resolution for faxingPress Select the resolution setting To select Monitor OFF Using an Extension Phone to Send a FaxDefault Line Monitor setting Press To select Monitor on or Press to select SEND. Replace the extension phone When you hear the fax tone, pressOn the machine Press Enter To store the destination Select a destination using one of the methods belowBroadcasting Sending a Fax to Multiple Destinations When you are ready to begin transmission, press Broadcasting using a Group Key Press To select SET Storing numbers in a Group Press To select Clear Deleting a Group Timer Transmission Enter the time at which you want the fax to be sent Specify the destination using one of the methods below Cancelling a timer job Select the reception mode Selecting the Reception ModeFAX only mode EXT. TEL mode Changing the number of rings Using FAX only Mode Press to select RECEIVE. Replace the extension phone Using EXT. TEL Mode100 If you hear a fax tone, press on the machine Reduction, or 100% to select full Reception Ratio101 Press Auto to select automatic 102 Substitute Reception to Memory 103 Special Fax Functions AM-400 onlyPolling Requesting a Fax Transmission 104 Being Polled Memory Polling 105 Clearing a memory polling document 106 Cancelling a print jobPrinting Printing a Document From an Application Preferences Sharp AM-300/400 Properties in some versions Selecting Print Settings107 Select the Paper Size and Paper Source Setup tab108 109 Advanced tab 110 111 Printing on Envelopes and Cards 112 113 ScanningScanning From a Twain Application 114 Scanning From a Twain Application 115 116 Start your WIA-compliant application on your computer Scanning From a WIA Application Windows XP/Me only117 Place the original on the document glass Click the File menu and select From Scanner or Camera 118 119 Scanners and Cameras Scanning From the Scanner Wizard Windows XP/Me only120 121 Scanning From the Operation Panel Sharp AM-300/400 Properties appear. Click on the Events tab Selecting Button Manager to handle scanner events122 Cameras 123 Double-clickScanners and Cameras 124Control Panel, double-clickScanners and Cameras Send to this application, select Sharp Button Manager Use this program for this action 125Actions field, select Prompt for which program to run 126 To select scan modeScanning a document from the operation panel 127 Configuring Button Manager settings 128 129 When FAX is selected as the application 130 When OCR is selected as the application 131 When Filing is selected as the application Press Menu and then Z Printing Lists AM-400 onlyActivity List 132 Group List Setup ListTimer List Telephone Number List Headings in the Transaction Report Transaction Report134 Press a number from To select the condition for printing Transaction Report print condition135 To turn it off Auto print-out of Activity List136 Press To turn on auto print, or 137 MaintenanceCleaning the Scanning Glasses and Rollers Cleaning the scanning glass in the auto document feeder 138 Cleaning the document glass 139 Cleaning the print rollersCleaning the housing Press the side cover release ➊ Cleaning the paper feed roller140 141 Replacing the Toner Cartridge 142 Continue from on page 22 to install the new toner cartridgeReplacing the Drum Cartridge Viewing the total number of pages printed 143 Replacing the drum cartridge 144 Problem Solution TroubleshootingProblems and Solutions Line error AM-400 only 146 Dialling and fax transmission problems AM-400 only 147 Fax reception problems AM-400 only 148 Copying problems 149 General problems 150 Messages and SignalsDisplay messages Memory is Full 151 152 Audible signals AM-400 only 153 Clearing Paper JamsClearing a jammed document 154 155 Clearing jammed paper 156 157 Index 158 Index Luokan 1 Laserlaite Klass 1 Laserapparat Output Power Via Lampedusa 13, 20141 Milano, Italia Telefono +39 Sharp House, Thorp Road, Newton Heath, Manchester, M40 5BELangenwiesenstrasse 7, 8108 Dällikon, Switzerland Phone 01