TROUBLESHOOTING

Problem

 

Cause and solution

Page

 

 

 

 

 

 

 

 

Misfeed occurs.

91

 

 

 

To remove the misfeed, see "MISFEED REMOVAL".

 

 

 

 

 

 

 

 

 

 

 

 

The paper is outside of the specified size and weight

 

 

 

 

range.

9

 

 

 

Use copy paper within the specified range.

 

 

 

 

 

 

 

 

 

Paper curled or damp.

 

 

 

 

Do not use curled or crimped paper. Replace with dry copy paper.

 

 

 

 

During periods when the machine is not used for a long time,

 

 

 

 

remove the paper from the tray and store it in a dark place in a

 

 

 

 

 

bag to prevent moisture absorption.

 

 

 

 

 

 

 

 

 

Paper is not loaded properly.

10

 

 

 

Make sure the paper is properly installed.

 

 

 

 

 

 

 

 

 

 

 

 

Pieces of paper inside machine.

91

 

 

 

Remove all pieces of misfed paper.

 

 

 

 

 

 

Paper misfeed.

 

 

 

 

 

Too much paper is loaded in the tray.

 

 

 

 

 

 

 

 

If the stack of paper is higher than the indicator line on the tray,

10

 

 

 

 

remove some of the paper and reload so that the stack does not

 

 

 

 

 

 

 

 

 

exceed the line.

 

 

 

 

 

 

 

 

 

The guides on the bypass tray do not match the width of

 

 

 

 

the paper.

11

 

 

 

Adjust the guides to match the width of the paper.

 

 

 

 

 

 

 

 

 

The bypass tray extension is not pulled out.

11

 

 

 

When loading a large size of paper, pull out the extension.

 

 

 

 

 

 

 

 

 

 

 

 

The bypass paper feed roller is dirty.

102

 

 

 

Clean the roller.

 

 

 

 

 

 

 

 

 

 

 

 

A5 paper is loaded in lower paper tray or in the 250-sheet

 

 

 

 

or 2 x 250-sheet paper feed unit.

9, 10

 

 

 

A5 size paper must be loaded in upper paper tray or the bypass

 

 

 

 

 

 

 

 

tray.

 

 

 

 

 

 

 

 

 

Original(s) curled.

 

6

Original size not selected

The original size cannot be correctly detected if the original is

 

automatically.

 

curled or folded. Straighten the original.

 

 

(When the RSPF is installed.)

The machine is directly exposed to sunlight.

 

 

 

Install in a location that is not exposed to sunlight.

 

 

 

 

 

 

 

 

 

 

 

 

79

Page 81
Image 81
Sharp AR-5520N Problem Cause and solution Misfeed occurs, Paper is not loaded properly, Pieces of paper inside machine

AR-5520N, AR-5516N specifications

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