89
TROUBLESHOOTING
6
Why can't I connect to the device
(the scanner function) using
SC-Scan A?
You need to add SC-Scan A and UDP port number "19540" to
the firewall exception list. For information on adding SC-Scan
A and UDP port number "19540" to the firewall exception list,
refer to the manual or online help of your operating system or
firewall software.
–
How can I disable security
software such as firewall?
The communication may be eliminated by firewall, etc.
Disable the firewall function temporarily to verify if the
communication is enabled. For information on disabling the
firewall, refer to the manual or online help of your operating
system or firewall software.
–
How can I add SC-Scan A and UDP
port number "19540" to the firewall
exception list?
If you use the machine from the client computer on which
security software (such as firewall) is working, you need to
add SC-Scan A and UDP port number "19540" to the firewall
exception list.
For information on adding SC-Scan A and UDP port number
"19540" to the firewall exception list, refer to the manual or
online help of your operating system or firewall software.
–
What is the default user name and
password?
The user name is fixed to "admin" (without "). The default
password is set to "admin" (without "). You can change the
password from the Web page of the machine.
67
How can I change the IP address
of the machine?
You can change the IP address of the machine via the Web
page. If you forget the user name and password of the Web
page of the machine, manually reset the network settings of
the machine to the factory default and reconfigure it using the
accessory CD-ROM. For details on manually resetting the
network settings of the machine, see "HOW TO MANUALLY
RESET THE NETWORK SETTINGS OF THE MACHINE". For
details on initial setup of the machine, see the Start Guide.
60, 103,
Start
Guide
When I configure the machine via
a Web browser, what user name
and password can I use?
Typing the machine's IP address in the address field on a
browser will display a page where you can see the status of
the machine and configure the network settings of the
machine. To configure the settings, a user name and
password are required. The user name is fixed to "admin"
(without "). The default password is set to "admin" (without ").
You can change the password from the Web page of the
machine.
60
How can I reset the network
settings of the machine?
The settings can be reset by the push switch on the machine.
For details, see "HOW TO MANUALLY RESET THE
NETWORK SETTINGS OF THE MACHINE".
103
Question Answer Page