TROUBLESHOOTING

NETWORKING FAQ

The following FAQs will help you troubleshoot network problems.

Question

Answer

Page

 

 

 

 

 

 

 

 

The firewall on your computer might prevent the computer

 

 

 

 

from connecting to the machine. You need to configure the

 

 

 

 

firewall settings to allow connection between them.

 

 

 

 

• When using the configuration utility (Set the IP Address):

 

 

 

 

If you cannot search the machine when using configuration

 

 

 

 

utility "Set the IP Address", you need to disable the firewall

 

 

 

I cannot search the machine using

during the setting. For information on disabling the firewall,

 

 

 

refer to the manual or online help of your operating system

–

 

 

the software utility.

or firewall software.

 

 

 

 

 

 

• When using the connection utility (SC-Scan A):

 

 

 

 

If you cannot search the machine when using the

 

 

 

 

connection utility "SC-Scan A", you need to add SC-Scan A

 

 

 

 

and UDP port number "19540" to the firewall exception list.

 

 

 

 

For information on adding SC-Scan A and UDP port number

 

 

 

 

"19540" to the firewall exception list, refer to the manual or

 

 

 

 

online help of your operating system or firewall software.

 

 

 

 

 

 

 

 

 

If you need to reconfigure the network settings of the machine,

 

 

 

 

follow the procedure below.

 

 

 

 

1 Reset the network settings of the machine to the

 

 

 

 

factory default. For details on resetting the network

103,

 

 

How can I reconfigure the network

settings of the machine, see "HOW TO MANUALLY

 

 

Start

 

 

settings of the machine?

RESET THE NETWORK SETTINGS OF THE

 

 

Guide

 

 

 

MACHINE".

 

 

 

 

 

 

 

2. Set up the initial settings for the machine from the

 

 

 

 

software utility on the accessory CD-ROM. For details,

 

 

 

 

see the Start Guide.

 

 

 

 

 

 

 

 

 

The device server allows you to use the scanner function of

 

 

 

What is a device server?

the machine over a network. Note that multiple computers

–

 

 

cannot connect to the scanner function of the machine at the

 

 

 

 

 

 

 

same time.

 

 

6

 

 

 

 

What operating systems are

Supported operating systems are Windows 2000, Windows

–

 

supported?

XP and Windows Vista. TCP/IP needs to be available.

 

 

 

 

 

 

What network interface is

10BASE-T/100BASE-TX wired network interface is

 

 

 

supported.

Start

 

 

supported?

Auto Negotiation is supported and the network is

Guide

 

 

 

automatically detected by connecting the network cable.

 

 

 

 

 

 

 

 

 

The major difference is whether the connection to the

 

 

 

 

scanner/printer function of the machine from the computers

 

 

 

 

on the network is 1:1 basis (device server) or 1:n basis (print

 

 

 

What is the difference between a

server).

–

 

 

SC-Scan A establishes a connection to the scanner function

 

 

device server and print server?

 

 

and enables you to use it as if it was connected locally to your

 

 

 

 

 

 

 

 

computer. Therefore, if the scanner function is accessed by a

 

 

 

 

computer (in use by another user), the scanner function

 

 

 

 

cannot be shared with other computers.

 

 

 

 

 

 

 

 

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Sharp AR-5520N, AR-5516N manual Networking FAQ
Page 86 Page 88

AR-5520N, AR-5516N specifications

The Sharp AR-5516N and AR-5520N are versatile multifunction printers designed to meet the demands of both small and medium-sized businesses. These models offer a blend of robust features, high-quality output, and advanced technology, providing users with effective solutions for their document management needs.

One of the standout features of the AR-5516N and AR-5520N is their impressive print speeds. The AR-5516N can produce up to 16 pages per minute (ppm), while the AR-5520N pushes this to an efficient 20 ppm. This high-speed printing capability reduces waiting times, allowing users to complete their tasks more efficiently. Furthermore, both models support a maximum resolution of 600 x 600 dpi, ensuring crisp and clear outputs for text and graphics.

Both printers come equipped with a user-friendly control panel that simplifies the operation. The intuitive interface features a large LCD display that allows users to easily navigate through settings and perform various functions. Additionally, the AR-5520N includes an optional document finisher, which can enhance productivity by automating stapling and collating tasks.

In terms of paper handling, these printers are well-prepared to accommodate varying document sizes and types. The AR-5516N comes with a standard paper capacity of 250 sheets, which can be expanded with additional trays for higher volume printing. The AR-5520N likewise supports a similar enhancement, making it ideal for businesses that require flexibility in their printing tasks.

Both models utilize Sharp's advanced imaging technology, ensuring that print quality remains consistent over time. They feature the Sharp Original Developer System, which works in tandem with Sharp's imaging drum to produce high-quality prints and reduce maintenance frequency.

Connectivity is another crucial aspect for modern offices, and both models support multiple interfaces, including USB and network options, facilitating easy integration into existing systems. Moreover, they are compatible with various operating systems, which enhances their versatility.

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Together, the Sharp AR-5516N and AR-5520N exemplify a commitment to innovation, quality, and efficiency in document handling. Their robust feature set, coupled with advanced technology, positions them as reliable solutions for businesses seeking to enhance their productivity and streamline their workflows.
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