6

Chapter 6

TROUBLESHOOTING

This chapter describes troubleshooting and misfeed removal.

TROUBLESHOOTING

If you experience difficulty using the machine, check the following troubleshooting guide before calling for service. Many problems can be easily resolved by the user. If you are unable to solve the problem using the troubleshooting guide, turn off the power switch and unplug the machine, and contact your authorised service representative.

MACHINE/COPYING PROBLEMS

The machine does not operate

 

78

Copies are too dark or too light

 

78

Blank copies

 

78

Part of the image is cut off or there is too much blank space

78

Wrinkles appear in the paper or the image disappears in places

78

Paper misfeed

 

79

Original size not selected automatically. (When the RSPF is installed.)

79

Copies are smudged or dirty

 

80

White or black lines appear on copies

80

Paper size for a paper tray cannot be set

80

A copy job stops before it is finished

80

The POWER SAVE indicator (

) is lit

80

Any one of the alarm indicators (

, , ,

, ) is lit or blinking

80

Lighting fixture flickers

 

80

PRINTING AND SCANNING PROBLEMS

The machine does not print. (ON LINE indicator does not blink.)

81

The machine does not print. (ON LINE indicator was blinking.)

81

A Notice Page (NP-001) has been printed, but the print data has not been printed completely

82

Printing is slow

82

The printed image is light and uneven

82

The printed image is dirty

82

The printed image is skewed or it runs off the paper

82

The printed image is darker or lighter than expected

82

Any one of the alarm indicators ( , , , , ) is lit or blinking

82

Poor scanning quality

83

Unable to scan the image

84

NETWORKING FAQ

85

INDICATORS AND DISPLAY MESSAGES

90

MISFEED REMOVAL

91

REPLACING THE TONER CARTRIDGE

98

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Sharp AR-5520N, AR-5516N manual Troubleshooting, This chapter describes troubleshooting and misfeed removal
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AR-5520N, AR-5516N specifications

The Sharp AR-5516N and AR-5520N are versatile multifunction printers designed to meet the demands of both small and medium-sized businesses. These models offer a blend of robust features, high-quality output, and advanced technology, providing users with effective solutions for their document management needs.

One of the standout features of the AR-5516N and AR-5520N is their impressive print speeds. The AR-5516N can produce up to 16 pages per minute (ppm), while the AR-5520N pushes this to an efficient 20 ppm. This high-speed printing capability reduces waiting times, allowing users to complete their tasks more efficiently. Furthermore, both models support a maximum resolution of 600 x 600 dpi, ensuring crisp and clear outputs for text and graphics.

Both printers come equipped with a user-friendly control panel that simplifies the operation. The intuitive interface features a large LCD display that allows users to easily navigate through settings and perform various functions. Additionally, the AR-5520N includes an optional document finisher, which can enhance productivity by automating stapling and collating tasks.

In terms of paper handling, these printers are well-prepared to accommodate varying document sizes and types. The AR-5516N comes with a standard paper capacity of 250 sheets, which can be expanded with additional trays for higher volume printing. The AR-5520N likewise supports a similar enhancement, making it ideal for businesses that require flexibility in their printing tasks.

Both models utilize Sharp's advanced imaging technology, ensuring that print quality remains consistent over time. They feature the Sharp Original Developer System, which works in tandem with Sharp's imaging drum to produce high-quality prints and reduce maintenance frequency.

Connectivity is another crucial aspect for modern offices, and both models support multiple interfaces, including USB and network options, facilitating easy integration into existing systems. Moreover, they are compatible with various operating systems, which enhances their versatility.

The AR-5516N and AR-5520N are designed with energy efficiency in mind, incorporating features such as low power consumption and energy-saving modes. This not only helps reduce operational costs but also supports environmentally responsible practices.

Together, the Sharp AR-5516N and AR-5520N exemplify a commitment to innovation, quality, and efficiency in document handling. Their robust feature set, coupled with advanced technology, positions them as reliable solutions for businesses seeking to enhance their productivity and streamline their workflows.
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