TROUBLESHOOTING

Problem

Cause and solution

Page

 

 

 

 

A print job containing more data than can be held in the

 

A Notice Page (NP-001) has been

print memory is sent to the machine.

 

→ Disable the ROPM function on the "Configuration" tab of the

 

printed, but the print data has not

printer driver setup screen. If you need to use the ROPM function,

71

been printed completely.

divide the pages of the print data into two or more print jobs.

 

 

→ The memory allocated to the printer function can be changed in

 

 

the system setting "Memory allocated to printer mode".

 

 

 

 

Printing is slow.

Simultaneous use of two or more application software

 

programs.

–

 

→ Start printing after quitting all unused application software programs.

 

 

 

 

 

The paper is loaded so that printing takes place on the

 

The printed image is light and

back side of the paper.

10

→ Some paper types have a front and back side. If the paper is

uneven.

loaded so that printing takes place on the back side, toner will not

 

 

 

 

adhere well to the paper and a good image will not be obtained.

 

 

 

 

 

You are using paper that is outside the specified size and

 

 

weight range.

9

 

→ Use copy paper within the specified range.

 

 

 

 

 

Paper curled or damp.

 

 

→ Do not use curled or crimped paper. Replace with dry copy paper.

–

 

During periods when the machine is not used for a long time,

The printed image is dirty.

remove the paper from the tray and store it in a dark place in a

 

bag to prevent moisture absorption.

 

 

 

 

 

 

 

You did not set sufficient margins in the paper settings of

 

 

your application.

 

 

→ The top and bottom of the paper may be dirty if the margins are

–

 

set outside of the specified print quality area.

 

 

 

→ Set the margins in the software application within the specified

 

 

print quality area.

 

The paper loaded in the tray is not the same size as that specified in the printer driver.

→Check if the "Paper Size" options suit the size of the paper loaded

in the tray.

–

→If the "Fit To Paper Size" setting is activated, make sure that the paper size selected from the drop-down list is the same as the size of the loaded paper.

The printed image is skewed or it

The orientation of document setting is not correct.

–

→ Click the "Main" tab in the printer driver setup screen, and verify if

runs off the paper.

the "Image Orientation" option is set to your requirements.

 

 

 

 

 

 

 

 

 

Paper is not loaded properly.

10

 

 

 

→ Make sure the paper is properly loaded.

 

 

 

 

 

 

 

 

 

 

 

 

You did not correctly specify the margins for the

 

 

 

 

application in use.

–

 

 

 

→ Check the layout of the document margins and the paper size

 

 

 

settings for the application you are using. Also check if the print

 

 

 

 

settings are specified correctly to suit the paper size.

 

 

 

 

 

 

 

 

 

The setting for the print density is not appropriate.

 

The printed image is darker or

→ You can adjust the print density on the printer driver. Click the

–

"Advanced" tab in the printer driver setup screen, and click the

lighter than expected.

"Compatibility" button. Select the "Print Density Level" from

 

 

 

 

 

 

 

 

1 (light) to 5 (dark).

 

 

 

 

Any one of the alarm indicators

See "INDICATORS AND DISPLAY MESSAGES" to check

 

( , ,

,

, ) is lit or

the meaning of the alarm indicator and error message in

90

blinking.

 

 

the display, and take appropriate action.

 

82

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Image 84
Sharp AR-5516N, AR-5520N manual Printed, but the print data has not, Been printed completely, Uneven, Printed image is dirty
Page 83 Page 85

AR-5520N, AR-5516N specifications

The Sharp AR-5516N and AR-5520N are versatile multifunction printers designed to meet the demands of both small and medium-sized businesses. These models offer a blend of robust features, high-quality output, and advanced technology, providing users with effective solutions for their document management needs.

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