TROUBLESHOOTING

Question

Answer

Page

 

 

 

How can I know the MAC address

The MAC address (Ethernet address) of the machine is

 

(Ethernet address) of the

printed on the sticker on the left side of the machine near the

–

machine?

LAN connector.

 

 

 

 

What can I do by using the small

The push switch on the machine next to the LAN connector

 

push switch next to the LAN

can initialise the network settings of the machine.

103

connector?

 

 

 

 

 

 

Verify the physical connection.

 

 

The machine and the computer you are using for the

–

 

configuration need to be in the same network segment.

 

 

 

 

 

Verify the general configuration.

 

 

• Start the machine without an IP address (in the factory

 

 

default settings).

 

How can I configure an IP

• The IP address you configure needs to be a unique on the

 

LAN.

 

address?

 

• The IP address you configure on the machine needs to be in

Start

 

 

the same class of the computer's IP address you are using

 

Guide

 

for the configuration.

 

 

 

Example: If the computer's IP address is "192.168.0.xx",

 

 

configure an IP address such as "192.168.0.10" that has not

 

 

been assigned on another network device.

 

 

For details on configuring the settings of the machine, see the

 

 

Start Guide.

 

 

 

 

What do I need to install the

You need a shielded LAN cable. A shielded LAN cable is not

–

machine?

provided with the machine.

 

 

 

 

 

There may be defective equipment between the client

 

 

computer running the configuration utility and the machine.

 

 

• Check if the green LED (10/100 BASE networking) of the

–

 

machine is on (not blinking).

 

• If a problem is observed, there may be a defective cable or

 

 

device. Change the power cable, network cable or the

 

 

connected device and see if the problem continues.

 

 

 

 

 

The machine and the client computer running the

 

 

configuration utility must be in the same segment.

–

Why can't I search the machine

Be sure to setup both in the same segment when installing the

 

using the configuration utility (Set

machine in your environment for the first time.

 

 

 

the IP Address)?

The IP address of the machine and the client computer

 

 

running the configuration utility must be in the same segment.

 

 

• Verify the computer's network setting via Network

–

 

properties, or using "ipconfig" command.

 

 

 

• Be sure to assign an IP address for the machine and the

 

 

computer within a same segment.

 

 

 

 

 

The machine being installed may have the previous setting

103,

 

information.

 

Start

 

Initialise the network settings of the machine to the factory

 

Guide

 

default, and conduct the configuration.

 

 

 

 

 

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Sharp AR-5516N Question Answer How can I know the MAC address, Ethernet address, Machine?, Push switch next to the LAN
Page 87 Page 89

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