Troubleshooting

CHAPTER 7

This chapter contains information to help you make efficient use of the fax features of the machine, including solutions to common problems.

	Page
WHEN A TRANSACTION REPORT IS PRINTED	7-2
VIEWING THE COMMUNICATION ACTIVITY REPORT	7-3
WHEN AN ALARM SOUNDS AND A WARNING MESSAGE IS
DISPLAYED	7-3
PROBLEMS AND SOLUTIONS	7-4

7-1

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Image 85

Sharp MX-M450N, MX-M350N, MX-M450U, MX-M350U operation manual Troubleshooting

Contents

AR-FX12 Important Notice for New Zealand Users FAX interface cable and Line cable Document Touchkey. the Administrator Settings Press the System Settings keyFactory default administrator password Guide Enabling inbound routing Store sender numbers Enable Inbound RoutingEnter a fax number and click Add to List Click Submit Storing a forwarding table Click Inbound Routing SettingsMenu frame Click Add Activate the table Configuring advanced inbound Routing settings Other Changes Introduction Contents Chapter Appendix Lithium battery Fax power switchTo USE this Product Correctly AS a Facsimile Line connection Important safety information Important Safety InformationYour fax machine and the telephone system Page Chapter Connecting AN Extension Phone Points to Check and Program After InstallationConnecting AN Extension Phone Program the senders name and senders number Look AT the Operation Panel Condition settings screen FAX Mode Condition Settings Screen Address book screen alphabetically ordered Originals That can be Faxed OriginalsOriginal sizes Automatic reduction of faxed document Using the Document Glass Using the Automatic Document FeederLoading a Document Insert the stack into Manually Setting the Scanning Size Storing or Deleting AN Original Size Change the resolution Selecting the ResolutionResolution settings Touch the Resolution key Selecting the Exposure Exposure settingsChange the exposure Touch the Exposure key Convenient Dialing Methods Basic Operations If needed, adjust the exposure setting. Refer to Basic Procedure for Sending FaxesSending a FAX Check the original size Dial the fax number Cancelling transmissionPress the Start key 10After the last page is scanned, touch the READ-END key Sending a FAX by Speed Dialing Continue from of Basic Procedure for Sending FaxesTouch the one-touch key for the desired destination Enter the 3-digit Speed Dial number Touchkey. the Global Address Search FAX Number Entry with Global Address SearchTouch the desired Ldap server key Enter a keyword for search Touch the key under Send Size ENLARGING/REDUCING the Image Before TransmissionTouch the key of the desired enlargement or reduction size Faxing a TWO-SIDED Original Make sure the machine is in fax modeOriginal you loaded Pages 2-2to Quick On-line If a transmission error occursStoring transmission jobs memory transmission If the receiving party is busy Cancelling ON-HOOK Dialing Cancelling a FAX Transmission Receiving a FAX Receiving FaxesIf received data cannot be printed Machine will ring* and reception will automatically begin Using Convenient Functions 1 Advanced Transmission Methods Sender Check the destinations Using Broadcast TransmissionIf you enter an incorrect number If you select an incorrect auto-dial key Select the desired erase mode Using Edge EraseInkey.fax mode, touch the Special Modes Touch the Erase key Touch the outer OK key Selecting Dual Page Scan To cancel Dual Page ScanTouch the Dual page Scan key Touch the Timer key Setting UP a Timer Transmission Fax mode, touch the Special Modes key Touch the OK key To cancel 2in1Touch the 2in1 key Touch the Card Shot key Using Card ShotCard shot screen Place the original on the document glass To cancel card shot10Touch the READ-END key Touch the JOB Build key Faxing a Large Number of Pages JOB Build ModeRepeat steps 7 and 8 until all pages have Example of fax page printed out by the receiving machine OWN Number SendingPosition of senders information Outside scanned data About the Print Original Image checkbox Touch the Transaction Report key Polling Transmission and Reception Using the Polling FunctionPolling memory Your machine Other machine Manual polling Using the Polling FunctionTouch the Polling key and then touch the OK key Touch the Special Modes key and then touch the key To cancel scanning Using Polling MemoryTouch the Memory BOX key and then touch the Data Store key Touch the Public BOX key Printing document data in the Public Box Restricting polling access polling securityDeleting document data from the Public Box Touch the Memory BOX key and then touch the Print Data key Fax mode, load the document Using a ProgramTouch the Special Modes key and then the Program key Program the fax number of the transfer destination Using the Transfer FunctionTransferring received data Touch the YES key Using the PC-FAX function Installing the PC-FAX driverPage Using Convenient Functions 2 Transmission Using F-CODES This machine Transmission Between Machines Supporting F-CODESSEP SUB PWD SID Touch the SUB Address key Creating a Memory BOX for F-CODE TransmissionTouchagain. the SUB Address key once Use the numeric keys to enter Code Polling Memory Using F-CODE Polling MemoryHow F-code polling memory works Scanning a document into an F-code polling memory box Cancelling a transmission Procedure for F-CODE PollingChecking and clearing document data in a memory box Code Confidential Transmission Code Confidential Transmission Press Press the numeric keys to enter the 4-digit print PINStart Print Relay machine your machine Code Relay Broadcast Transmission Using the F-CODE Relay Request Function Using the F-CODE Relay Broadcast FunctionYour machine is the relay machine Your machine requests a relay broadcastPage Using Convenient Functions 3 Convenient Methods of USE Using AN Extension Phone to Receive a FAX Using AN Extension PhoneChanging the reception mode to Manual Reception Touch the Receive Mode key When the machine rings, lift the extension phone and speak When the machine is in Fax modeReceiving a FAX After Talking Manual Reception Replace the extension phone Sending a FAX After Talking Manual Transmission SettingsDial the number of the other party or touch a one-touch key Load the original. see Programming Touch the Address Control key ProgrammingTouch the Direct Address Program key Storing ONE-TOUCH Dial Keys 10Use the numeric keys to enter the fax number 15Check the transmission settings14Touchname. the key, and then check the key 13Touch the OK key Touch the one-touch key that you wish to edit or delete Editing and Deleting ONE-TOUCH KeysIf you cannot edit or delete a one-touch key Touch the Address key Storing a Group KEYTouch the OK key in the screen of step Check the name of the key refer to on Touch the AMEND/DELETE key Editing and Deleting Group KeysTouch the group key that you wish to edit or delete Touch the Delete key in the screen of step Touchstore. the keys for the settings you wish to Touch the Settings keyStoring a Program Editing and Deleting Programs Enter a maximum of 6 characters for the index name Storing a Group IndexTo change a user index name, re-enter the name as explained Touch the BOX Name key Programming AN F-CODE Memory BOXTokey.set a passcode, touch the Pass Code Setting for F-CODE Polling Memory Boxes Polling Times Use the numeric keys to enter a 4-digit number Touch the Print PIN key Address selection Setting for F-CODE Relay Broadcast Memory Boxes RecipientSelected End Receiving machines are Displayed You Can Delete Editing and Deleting a Memory BOX CancelTouch the keys as needed to edit or delete the information Touch the List Print key Troubleshooting Information appearing in the TYPE/NOTE column When a Transaction Report is Printed Viewing the Communication Activity Report Message screen Alarm Meaning of message ActionDocument Feeder Problem Check Solution Problems and Solutions Manual For Appear General Information Transmitted image Is the volume set to low? Set the speaker volume toMade Off? Low, medium, or high Page KEY Operator Programs KEY Operator Program List KEY Operator Programs For Factory default Setting Key Operator Code Number Using the KEY Operator ProgramsTouchkey. the KEY Operator Programs Press the CA key to exit the program KEY Operator Programs Operation Settings Scan complete sound setting Fax own number and name set FAX SettingsDefault exposure settings Fax default settings Speaker volume settings Pause time settingRemote reception number setting Transaction report print select setting Disable of fax number direct entry Fax send settingsAuto reduction sending setting Rotation sending setting Recall in case of communication error Call timer at memory sendingRecall in case of line busy Country Differentiation Table Auto receive reduce setting Fax receive settingsDuplex reception setting Print style setting Polling security setting Anti junk fax settingPasscode number setting Fax polling security Printing OUT Settings Page Appendix MH, MR, MMR, Jbig Specifications Numerics Index Print 13 toProgramming frequently used operations 15 to 3-16 Viewing the communication activity report 15 toPage Sharp Electronics Europe GmbH TINSE2787GHZ2