Problem

 

Solution

 

• Your current location may not

 

 

provide good call quality (i.e.,

Call quality is poor.

 

in a car or train). Move to a

 

 

location where radio signal

 

 

strength is greater.

 

•

Check where your account

Cannot access net-

 

has been registered and

work service.

 

where the service is

 

 

available.

 

•

Make sure you are correctly

 

 

subscribed for the Short

Cannot send or

 

Message Service, that the

 

network supports this service,

receive SMS mes-

 

 

and that the centre number is

sages.

 

 

set up correctly. If not, contact

 

 

 

 

your network service

 

 

provider.

 

•

MMS settings and

 

 

configuration may be missing

 

 

or incorrect or network does

Cannot connect to

 

not support it. Check your

MMS service pro-

 

service provider’s access

vider.

 

point number.

 

 

Contact your service provider

 

 

to confirm the correct

 

 

settings.

Problem

Solution

Limited memory

• Delete any unnecessary data.

available.

 

Troubleshooting 114

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Image 115
Sharp O2 manual A car or train. Move to a