Problems and Solutions
Dialling and transmission problems
Problem |
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No dial tone when you | • | Make sure the handset cord is connected to the | ||
pick up the handset or |
| correct socket. See Connecting the handset on | ||
press the |
| key. |
| page 9. |
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Dialling is not possible. | • | Make sure the power cord is properly plugged into | ||
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| a power outlet. |
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| • | Make sure that the telephone line is properly |
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| connected to both the TEL. LINE socket and the |
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| wall socket. |
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The power is on, but no | • | Make sure that the receiving machine has paper. | ||
transmission takes place. |
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| • | Make sure that the telephone line cord is plugged |
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| into the TEL. LINE socket, and not the TEL. SET |
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| socket. |
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| • | If the receiving machine is in manual mode with no |
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| attendant, reception will not be possible. |
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| • | Check the display for error messages. |
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| • | Pick up the handset and check for a dial tone. |
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Nothing is printed at the | • | Make sure that the document for transmission is | ||
receiving end. |
| placed face down in the feeder. | ||
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A distorted image is | • | Noise on the telephone line may cause distortion. | ||
received at the other end. |
| Try sending the document again. | ||
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| • | Make a copy of the document on your fax machine. |
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| If the copy is also distorted, your fax machine may |
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| need service. |
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