Problems and Solutions

Reception and copying problems

Problem

 

Solution

 

 

 

The power is on, but no

Make sure that the telephone line cord is plugged

reception takes place.

 

into the TEL. LINE socket, and not the TEL. SET

 

 

socket.

 

 

 

The printing paper comes

Make sure that the document is loaded properly in

out blank when you try to

 

the feeder of the transmitting machine. Make a

receive a document.

 

copy or print a report to confirm the printing ability

 

 

of your machine.

 

 

 

General print quality is

It is important to select a paper that is appropriate

poor.

 

for the thermal transfer printer in your fax. We

 

 

recommend using laser quality paper that has a

 

 

very smooth finish. Copier paper will work, but it

 

 

sometimes tends to yield a lighter print quality.

 

 

 

The received document is

Ask the other party to send higher contrast

faint.

 

documents. If the contrast is still too low, your fax

 

 

machine may need service. Make a copy or print a

 

 

report to check your machine’s printing ability.

 

 

 

Received images are

Noise on the telephone line may cause distortion.

distorted.

 

Have the other party try sending the document

 

 

again.

 

The print head may be dirty. See Print head on

 

 

page 68.

 

Make a copy or print a report on your fax machine.

 

 

If the copy or report is also distorted, your fax

 

 

machine may need service.

 

 

 

A received document or

Make sure the operation panel is completely closed

copy prints out in strips.

 

(press down on both sides of the panel).

 

 

 

The quality of copies is

Any dirt or material on the scanning glass will

poor and/or dark vertical

 

cause spots to appear on copies and transmitted

lines appear.

 

faxes. Clean the scanning glass as explained on

 

 

page 69.

 

 

 

9. Trouble- shooting

73

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Sharp UX-P400 operation manual Reception and copying problems