Problems and Solutions

Reception and copying problems

Problem

Solution

 

 

The power is on, but no

• Make sure that the telephone line cord is plugged

reception takes place.

into the TEL. LINE socket, and not the TEL. SET

 

socket.

 

 

The printing paper comes

• Make sure that the document is loaded properly in

out blank when you try to

the feeder of the transmitting machine. Make a

receive a document.

copy or print a report to confirm the printing ability

 

of your machine.

 

 

General print quality is

• It is important to select a paper that is appropriate

poor.

for the thermal transfer printer in your fax. We

 

recommend using laser quality paper that has a

 

very smooth finish. Copier paper will work, but it

 

sometimes tends to yield a lighter print quality.

 

 

The received document is

• Ask the other party to send higher contrast

faint.

documents. If the contrast is still too low, your fax

 

machine may need service. Make a copy or print a

 

report to check your machine’s printing ability.

 

 

Received images are

• Noise on the telephone line may cause distortion.

distorted.

Have the other party try sending the document

 

again.

 

• The print head may be dirty. See Print head on

 

page 98.

 

• Make a copy or print a report on your fax machine.

 

If the copy or report is also distorted, your fax

 

machine may need service.

 

 

A received document or

• Make sure the operation panel is completely closed

copy prints out in strips.

(press down on both sides of the panel).

 

 

The quality of copies is

• Any dirt or material on the scanning glass will

poor and/or dark vertical

cause spots to appear on copies and transmitted

lines appear.

faxes. Clean the scanning glass as explained on

 

page 99.

 

 

10. Trouble- shooting

103

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Image 105
Sharp UX-S10 manual Reception and copying problems, 103