Sharp UX-S10 manual SMS messaging problems, 105

Models: UX-S10

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Problems and Solutions

SMS messaging problems

Problem

Solution

 

 

You cannot send SMS

• If you are using a carrier other than ANNY WAY,

messages.

have you registered for the SMS messaging

 

service?

 

• Make sure that you have entered the correct center

 

number (see page 29) and selected the correct

 

carrier (see page 30).

 

 

You cannot receive SMS

• If you are using the ANNY WAY center, try re-

messages.

registering (send an SMS message with simply a

 

space entered to 2547).

 

• Make sure that you have entered the correct center

 

number (see page 29) and selected the correct

 

carrier (see page 30).

 

When your SMS center calls your fax machine, the

 

machine checks to see if the SMS center number

 

sent by Caller ID matches the center number

 

entered as explained on page 29. If the numbers

 

don’t match, the fax machine does not begin SMS

 

reception and simply rings instead. If you have

 

turned on the Caller ID function (see page 87), the

 

correct center number sent by Caller ID will appear

 

in the display (and in the Caller ID list). Check this

 

number against your entered center number and

 

correct the latter if needed.

 

• To receive SMS messages, you must subscribe to

 

a Caller ID service.

 

• If you are in a PBX, the fax machine must be able

 

to receive the Caller ID information in your PBX

 

environment.

 

• Is the inbox full? If so delete one or more messages

 

(see page 38).

 

• Is the SMS Receive function turned on? This

 

function must must turned on to receive SMS

 

messages (see page 28).

 

 

10. Trouble- shooting

105

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Sharp UX-S10 manual SMS messaging problems, 105