Before Requesting Service

The following conditions do not always denote trouble. Therefore, perform the checks described below before calling for service. If the problem cannot be corrected by the use of this guide, remove the mains plugs from the wall socket, and contact the dealer or supplier from whom the unit was purchased in order to obtain service. Where this is not possible, please visit our web-site www.sharp.co.uk/support.

Customers without Internet access may telephone 08705 274277 during office hours (or (01)676 0648 if telephoning from Ireland).

Certain replacement parts and accessories may be obtained from our main parts distributor, who can be contacted on the following numbers:

WILLOW VALE ELECTRONICS LTD.: 0121 766 5414

In the unlikely event of this equipment requiring repair during the guarantee period, you will need to provide proof of the date of purchase to the repairing company. Please keep your invoice or receipt, which is supplied at the time of purchase.

 

Symptom

Possible cause

Suggested solution

 

 

 

 

 

No power.

Power source is not properly connected.

Connect power source properly (pp. 9, 11).

Power

 

Battery pack is not charged.

Charge battery pack sufficiently (p. 10).

 

Dew in camcorder.

Wait until dew dries (p. iv).

 

 

 

 

Safety function is in effect.

Set Power switch to OFF and remove battery

 

 

 

pack. Wait for 2 seconds, then reinstall battery

 

 

 

pack and turn on power (p. 9).

 

REC START/STOP button does

Erasure-protect tab on video cassette is open.

Close tab or use a new cassette (p. 72).

 

not work.

 

 

 

Power suddenly turns off.

Camcorder left in Recording Standby mode for 5

Set Power switch to OFF and then back to

 

 

minutes in TAPE-CAMERA mode.

CAMERA.

 

Auto focus does not work.

Manual Focus mode is engaged.

Set to Auto Focus mode (p. 42).

 

 

Zoom used on close subject.

Zoom out from subject (p. 21).

mode

 

Subject has little contrast in brightness, or is full

Focus manually (p. 42).

 

of horizontal or vertical stripes.

 

CAMERA

 

 

Bright subject produces wide

function.

 

 

Occurs when shooting subject with strong con-

 

 

vertical lines.

trast to the background. Does not indicate a mal-

——

 

Automatically zooms out without

Camcorder is unable to focus when zooming in

 

 

operating Zoom control.

on subject within 1.5 m, and automatically

——

 

 

zooms out until it focuses on subject.

 

 

 

 

 

No subject in the field of view.

Direct lens to some subject, or set zoom to wid-

 

 

 

est angle before shooting (p. 21).

 

Display automatically changes

Camcorder is in Demo mode.

Set DEMO MODE menu item to “OFF” (p. 77).

 

in TAPE-CAMERA mode.

 

 

 

No image appears on connected

Video input channel on TV or TV channel is not

Select video input channel or TV channel prop-

VCRmode

TV screen.

selected properly.

erly (p. 25).

 

Audio/video cable is not properly connected.

Connect audio/video cable properly (p. 25).

 

 

 

No image from an external

DV cable or audio/video cable is not properly

Connect DV cable or audio/video cable properly.

 

source appears on the

connected.

(pp. 49-51)

 

camcorder screen.

 

 

 

 

 

 

Appendix

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Sharp VL-NZ100S manual Before Requesting Service, Power