13 - reference

radio waves and your phone

Specific absorption rate, or SAR, is an internationally accepted way of measuring how much radio frequency (RF) energy is absorbed by the body when a mobile phone is used.

All phones on the Orange network are designed by the phone manufacturers to comply with the relevant recommendations and standards. Orange believes that new and existing customers should be fully informed about SAR.

The SAR value for your Siemens M55 is 0.64w/kg.

Note: The SAR value for your phone has been provided to Orange by the manufacturer. By acting as facilitator for conveying this information to our customers, Orange is fulfilling its duty as a responsible retailer.

paperwork

14-day phone return

The 14-day phone return only applies to new phones and excludes upgrades and reconditioned phones. If you are unsatisfied with our service in any way, you can return your phone within 14 days of purchase, and we will reimburse you the cost of purchase and your connection charge.

All we request is that you pay for the calls you’ve already made and a percentage of the monthly subscription. Simply fill in the form supplied with your phone and take it along with your phone to your stockist.

You should retain the form for your records.

data protection

We will use the personal information you supply us to help manage your Orange account efficiently, for example, to assist in handling queries, sending bills (excluding pay as you go) or to send you information on products and services which may be of particular interest to you. From time to time, we may pass information about you to third parties or government agencies. Full details are given in the terms and conditions booklet.

Please call Business Customer Services on 07973 100 158 if you do not wish to receive any marketing materials related to Orange and its services, or if you do not wish us to pass on your details to any other reputable organisations for sales and marketing purposes.

direct debit

Direct Debit is the easiest way to pay your Orange bills, combining control with peace of mind. You’ll still be sent a detailed monthly statement but you won’t have to remember to send a cheque every month. Plus, you’ll have 10 days after the bill date if you’ve any queries regarding your bill before your account is debited.

To set up a Direct Debit simply call Business Customer Services on 158 from your Orange phone or 07973 100 158 from any other phone. Please have your bank account details ready. Quote reference number 03 and we’ll do the rest.

13.9

13.10

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Siemens manual Radio waves and your phone, Paperwork, SAR value for your Siemens M55 is 0.64w/kg, Day phone return