13 - reference
18 liability
circumstances in which neither of us accepts liability
18.1Except as provided in this Condition 18, neither party shall be liable to the other, whether in contract or tort or otherwise, for any loss or damage which is:
a)not the fault of the other party;
b)indirect and/or not reasonably foreseeable.
c)loss of business, profits, savings, revenue, use or goodwill whether caused to the other party through any breach of your Contract or any matters arising under it. Neither party excludes liability for negligent acts or omissions causing death or personal injury to any person.
maximum liability of Orange
18.2Subject to Condition 18.1, we limit our legal liability up to a maximum of three thousand pounds per claim or a series of related claims for any loss or
damage which is:
a)direct financial loss.
b)direct physical damage to or loss of property resulting from our breach of contract or negligence while providing Services.
factors beyond our control
18.3We will not be liable to you if we are unable to perform an obligation or provide the Services to you because of any factor outside our control, including but not limited to Acts of God, industrial action, default or failure of a third party, war, governmental action, or by any act or decision made by a court of competent jurisdiction.
your maximum liability
18.4Subject to Condition 18.1, your liability is limited to payment of all outstanding Charges due in accordance with the provisions of your Contract.
19 general
changes to your Contract
19.1Subject to Condition 15.2, your Contract may be varied or amended only by the express mutual agreement of both parties. A party seeking to rely on such variation or amendment must produce evidence of the other party's agreement to it.
disclosure of information to third parties
19.2You agree to the disclosure to any telecommunications company, debt collection agency, credit reference agency, credit or fraud monitoring scheme, security agency or credit provider of:
a)any information relating to your Contract, including your personal financial information and details of how you have performed in meeting your obligations under your Contract;
b)any disclosure as may be within our Data Protection Act registration.
c)any disclosure required as a result of an order of any court of competent jurisdiction or by statutory authority.
delivering communications to you
19.3All notices to be served in accordance with your Contract must be served by post or facsimile. We can in addition serve notice to you by text message. They will be deemed served 48 hours after they are sent, or on earlier proof of delivery. All invoices and notices served by post will be sent to the address given by you on Registration unless you notify us of a change to this address. Any waiver, concession or extra time we may allow you is limited to the specific circumstances in which it is given and does not affect our rights in any other way.
disputes between you and us
19.4You may request that disputes between you and us are referred to arbitration under our Code of Practice for Consumer Affairs. We will supply a
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