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Silex technology SX-200 user manual User’s Guide Troubleshooting Wireless Configuration Problems

Models: SX-200

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User’s Guide

Troubleshooting Wireless Configuration Problems

Make sure your computer’s wireless adapter and/or access point is configured properly and note the settings, paying special attention to the wireless mode, SSID or network name, WEP or security, and IP address settings so you can configure your print server to the same wireless settings.

Make sure the radio mode is configured properly for 802.11a or 802.11g if auto mode is not connecting properly.

Make sure you have a good wireless signal from your PC and from the print server, that the print server is within range (90 meters or 300 feet), and that it is away from metal objects and other devices that generate radio signals (like Bluetooth, Cordless Phones, and Microwave ovens).

Make sure your computer is set to infrastructure mode if you are connecting through an access point, or ad-hoc (802.11) if you are connecting to the print server without an access point. See the documentation for your wireless adapter for details.

If you want to use WEP encryption or password protection for your wireless network, and your wireless adapter or access point normally uses a password or passphrase instead of WEP, it should allow you to enter 0x followed by a ten digit (for 40-bit or 64-bit WEP) or twenty-six digit (for 128-bit WEP) key in hexadecimal format (0-9 or A-F).

If you are using ad-hoc (peer to peer) mode and are experiencing slow performance or are having intermittent problems connecting, try changing the RF channel of your wireless network. Refer to your wireless adapter and/or access point documentation for more information. It is recommended that you change the RF channel to at least three channels lower or higher than any other wireless networks within range. The RF channel can be changed via the ExtendView Utility or the Web Browser Configuration Utility for the print server.

Document #40181-420 Rev. A

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Silex technology SX-200 user manual User’s Guide Troubleshooting Wireless Configuration Problems

Contents

Document #40181-420 Rev. A User’s GuideSX-200 User’s ManualUser’s Guide Document #40181-420 Rev. A User’s GuideSET PORT U1 NBUF ENable DIsable User’s GuideDocument #40181-420 Rev. A SET POWER WINDOW nnnn User’s GuideDocument #40181-420 Rev. A Document #40181-420 Rev. A User’s GuidePackage Contents Section 1 - Product OverviewIntroduction User’s Guide About This User’s Guide Windows System RequirementsOther Operating System Requirements User’s Guide Wireless Print Server Requirements User’s Guide Print Server Components State LED IndicatorsLabel ColorWireless Default Settings wireless print servers only Factory Default SettingsDefault Settings wired and wireless print servers SettingSection 2 - Hardware Installation Before You BeginUser’s Guide User’s Guide 3. Connect the print server to your printers using the USB and/or parallel port of your printer. For a USB connection, use a standard USB A print server side to B printer side cable. For a parallel connection, use an IEEE 1284-compliant parallel printer cableUser’s Guide Verifying the Connection to the Printer Web Browser Interface Section 3 - Configuration and ManagementConfiguration Options ExtendView UtilityHP Web JetAdmin Utility Configuration ConsoleUser’s Guide User’s Guide Configuring the Print Server via an Ethernet Connection User’s Guide telnet User’s GuideUser’s Guide Windows Print Queue Configuration Macintosh Print Queue Configuration Configuring to Print Using TCP/IP OS MACINTOSH CONFIGURATION OSUser’s Guide User’s Guide Section 4 - TroubleshootingPrinting Problems Checking the Interface between the Print Server and the PrinterTroubleshooting Windows Problems Checking the Network Connection and CablingUser’s Guide User’s Guide Troubleshooting Network Configuration Problems User’s Guide Troubleshooting Wireless Configuration Problems User’s Guide Section 5 - Where to Get HelpUser’s Guide Returning Products Appendix A - Safety and Regulatory Notices Information for United States UsersUser’s Guide Information for Canadian Users IC notice User’s Guide Declaration of Conformity FCCDeclaration of Conformity CE User’s Guide Information for European UsersAppendix B - Updating Firmware Loading New Firmware Using the TCP/IP Update UtilityUser’s Guide 3. Verify that the files are correct, and then click on OK. The utility will start searching for qualified print servers present on the network User’s GuideDocument #40182-420 Rev. A User’s GuideLoading New Firmware Macintosh OS-X 2. Go to the terminal command prompt and type cd desktopUser’s Guide Serial Port Command Console Access Command console access informationNetwork Commands Telnet Command Console AccessSET NW ENC SET NW AUTHtypeSH NW AUTH SET NW CHannelSET NW RAdio SET NW MOdeSH NW MODE User’s Guide SET NW KEYVALSET NW RTS CL NW SSidSET NW BSsid CL NW BSsidSET NW CERTCN2 SH NW STATSSET NW CERTCN SH NW CERTCNSET NW CERTKEY SH NW CERTCN2SET NW CERTEXP SH NW CERTEXPSH NW INAP Shows the selected inner authentication modeSET NW PW SET NW INAPSET NW WPAPSK SH NW WPAAUTOSET NW WPAGROUP SH NW WPAGROUPSET NW REGDOMain SH NW IROAM NW IROAMSET NW DFS SH NW DFSSH NW REGDOMain Port CommandsSET NW WIRED Serial Port CommandsSET PORT S1 PARITY SET PORTCLEAR PORT S1 JOB SET PORT S1 FLOWSET PORT P1 ECP User’s Guide Parallel Port CommandsSET PORT P1 ACKH SET PORT P1 BIDirSET PORT P1 PSTA SET PORT P1 NBUF ENable DIsableSET PORT P1 NOINBUSY SET PORT P1 POLLSET SERVEr DEscription Server Information CommandsUSB Port Commands SET PORT U1 NBUF ENable DIsableSET SNMP CONtact SET SNMP JETADminSET SNMP SETCOMM1 SET SNMP SETCOMM2SH VErsion SH SERVErSH SERVEr CO SH SNMPSET SERVI service name FIlter Service CommandsSET SERVI service name BOT SET SERVI service name EOTSET SERVI service name POrt SET SERVI service name FRSSET SERVI service name IP SET SERVI service name NAmeSET SERVI service name QUEUE String CommandsUser’s Guide SET SERVI service name RECeive SET SERVI service name TCPSH FILters TCP/IP CommandsSET IP ACcess User’s Guide SH STRing stringnumSET IP ENable User’s Guide SH IP ACcessSET IP ARP ENable SET IP BOotSET IP KEepalive User’s Guide SET IP FTImeSET IP FTP SET IP HTTPSET IP SUbnet SET IP RARpSET IP REtry SET IP ROuterSET POWER PERIOD nnnn Power Configuration CommandsSET IP TImeout SET POWER DELAY nnnnUser’s Guide This is the time, in milliseconds, the radio stays awake each time it wakes up in power save mode i.e., every PERIOD msec the radio wakes up for WINDOW msec to see if there is traffic for it. The value is in the rangeSET LOAd IP Firmware UpdateSET LOAd ENable SET LOAd HOstUser’s Guide SH LOAd Shows the firmware update parameters sample outputDocument #40182-420 Rev. A EXIT Other CommandsSET DEFAULT HElp commandSET PROTect SET PAsswordSET POWERON SH POWERONUser’s Guide UNPROTECT Netware CommandsSET NETW ENable SET NETW PAsswordCL NETW SErver SET NETW QServerSET NETW REscan SET NETW SErverSET POP3 ADdress Email Printing CommandsSET POP3 ENable User’s Guide SH NETWareSET SMTP ADdress SET POP3 PAsswordSET POP3 TImeout SET SMTP ENableUser’s Guide SH POP3 DLC / NETBEUI CommandsSET DLC ENable SET DLC TIMeoutSET NETBIOS MEthod Appletalk CommandsUser’s Guide SET NetBEUI ENable SET NETBIOS DOMainUser’s Guide Wireless Security ConfigurationWeb Browser Interface and ExtendView Security Configuration Encryption ModeUser’s Guide Authentication TypePassword Authentication ProtocolWPA Group Key Command Line Console ConfigurationUser’s Guide WPA Auto AssociateSET NW ENC SET NW MOdeSH NW MODE User’s GuideCL NW SSid User’s GuideSH NW SPEED SET NW SSidSET NW CERTCN User’s GuideSH NW APDEN SH NW STATSSH NW CERTEXP User’s GuideSH NW CERTCN2 SET NW CERTEXPSET NW REALM User’s GuideSET NW INAP SH NW INAPSET NW WPATRACE User’s GuideSH NW WPAGROUP SET NW WPAPSK