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Silex technology SX-200 user manual Where to Get Help, User’s Guide

Models: SX-200

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User’s Guide

Section 5 – Where to Get Help

silex offers several customer support options to assist you in the event you experience difficulties with your print server, including telephone support, repair services, and warranty.

The worldwide web site provides a quick and easy way to answer many common technical questions. It includes a wide variety of technical support tips, as well as copies of product manuals, product literature, and firmware load images. The web site is located at www.silexamerica.com.

Your first point of contact for technical support is the Distributor or Dealer from whom you bought your product. They are familiar with your needs, and will generally be able to provide you with the fastest and most comprehensive support.

If your Distributor or Dealer is unable to answer your questions or is for some reason not available, then contact silex directly at (801) 748-1199. Or you can send an e-mail to: support@silexamerica.com .

Before contacting Technical Support, please refer to the troubleshooting suggestions or the web site in this manual to isolate any problems, and be sure to write down any error messages. Also, make sure that you have the serial number of the product (located on the product label on the card).

Document #40181-420 Rev. A

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Silex technology SX-200 user manual Where to Get Help, User’s Guide

Contents

User’s Guide SX-200User’s Manual Document #40181-420 Rev. AUser’s Guide User’s Guide Document #40181-420 Rev. AUser’s Guide SET PORT U1 NBUF ENable DIsableDocument #40181-420 Rev. A User’s Guide SET POWER WINDOW nnnnDocument #40181-420 Rev. A User’s Guide Document #40181-420 Rev. ASection 1 - Product Overview Package ContentsIntroduction Windows System Requirements User’s Guide About This User’s GuideOther Operating System Requirements User’s Guide Wireless Print Server Requirements User’s Guide Print Server Components LED Indicators LabelColor StateFactory Default Settings Default Settings wired and wireless print serversSetting Wireless Default Settings wireless print servers onlyBefore You Begin Section 2 - Hardware InstallationUser’s Guide 3. Connect the print server to your printers using the USB and/or parallel port of your printer. For a USB connection, use a standard USB A print server side to B printer side cable. For a parallel connection, use an IEEE 1284-compliant parallel printer cable User’s GuideUser’s Guide Verifying the Connection to the Printer Section 3 - Configuration and Management Configuration OptionsExtendView Utility Web Browser InterfaceConfiguration Console HP Web JetAdmin UtilityUser’s Guide User’s Guide Configuring the Print Server via an Ethernet Connection User’s Guide User’s Guide telnetUser’s Guide Windows Print Queue Configuration Macintosh Print Queue Configuration MACINTOSH CONFIGURATION OS Configuring to Print Using TCP/IP OSUser’s Guide Section 4 - Troubleshooting Printing ProblemsChecking the Interface between the Print Server and the Printer User’s GuideChecking the Network Connection and Cabling Troubleshooting Windows ProblemsUser’s Guide User’s Guide Troubleshooting Network Configuration Problems User’s Guide Troubleshooting Wireless Configuration Problems Section 5 - Where to Get Help User’s GuideUser’s Guide Returning Products Information for United States Users Appendix A - Safety and Regulatory NoticesUser’s Guide User’s Guide Declaration of Conformity FCC Information for Canadian Users IC noticeUser’s Guide Information for European Users Declaration of Conformity CELoading New Firmware Using the TCP/IP Update Utility Appendix B - Updating FirmwareUser’s Guide User’s Guide 3. Verify that the files are correct, and then click on OK. The utility will start searching for qualified print servers present on the networkUser’s Guide Document #40182-420 Rev. A2. Go to the terminal command prompt and type cd desktop Loading New Firmware Macintosh OS-XUser’s Guide Command console access information Network CommandsTelnet Command Console Access Serial Port Command Console AccessSET NW AUTHtype SH NW AUTHSET NW CHannel SET NW ENCUser’s Guide SET NW KEYVAL SET NW MOdeSET NW RAdio SH NW MODECL NW SSid SET NW BSsidCL NW BSsid SET NW RTSSH NW STATS SET NW CERTCNSH NW CERTCN SET NW CERTCN2SH NW CERTCN2 SET NW CERTEXPSH NW CERTEXP SET NW CERTKEYShows the selected inner authentication mode SET NW PWSET NW INAP SH NW INAPSH NW WPAAUTO SET NW WPAGROUPSH NW WPAGROUP SET NW WPAPSKSH NW IROAM NW IROAM SET NW DFSSH NW DFS SET NW REGDOMainPort Commands SET NW WIREDSerial Port Commands SH NW REGDOMainSET PORT CLEAR PORT S1 JOBSET PORT S1 FLOW SET PORT S1 PARITYUser’s Guide Parallel Port Commands SET PORT P1 ACKHSET PORT P1 BIDir SET PORT P1 ECPSET PORT P1 NBUF ENable DIsable SET PORT P1 NOINBUSYSET PORT P1 POLL SET PORT P1 PSTAServer Information Commands USB Port CommandsSET PORT U1 NBUF ENable DIsable SET SERVEr DEscriptionSET SNMP JETADmin SET SNMP SETCOMM1SET SNMP SETCOMM2 SET SNMP CONtactSH SERVEr SH SERVEr COSH SNMP SH VErsionService Commands SET SERVI service name BOTSET SERVI service name EOT SET SERVI service name FIlterSET SERVI service name FRS SET SERVI service name IPSET SERVI service name NAme SET SERVI service name POrtString Commands User’s Guide SET SERVI service name RECeiveSET SERVI service name TCP SET SERVI service name QUEUETCP/IP Commands SET IP ACcessUser’s Guide SH STRing stringnum SH FILtersUser’s Guide SH IP ACcess SET IP ARP ENableSET IP BOot SET IP ENableUser’s Guide SET IP FTIme SET IP FTPSET IP HTTP SET IP KEepaliveSET IP RARp SET IP REtrySET IP ROuter SET IP SUbnetPower Configuration Commands SET IP TImeoutSET POWER DELAY nnnn SET POWER PERIOD nnnnThis is the time, in milliseconds, the radio stays awake each time it wakes up in power save mode i.e., every PERIOD msec the radio wakes up for WINDOW msec to see if there is traffic for it. The value is in the range User’s GuideFirmware Update SET LOAd ENableSET LOAd HOst SET LOAd IPShows the firmware update parameters sample output User’s Guide SH LOAdDocument #40182-420 Rev. A Other Commands SET DEFAULTHElp command EXITSET PAssword SET POWERONSH POWERON SET PROTectNetware Commands SET NETW ENableSET NETW PAssword User’s Guide UNPROTECTSET NETW QServer SET NETW REscanSET NETW SErver CL NETW SErverEmail Printing Commands SET POP3 ENableUser’s Guide SH NETWare SET POP3 ADdressSET POP3 PAssword SET POP3 TImeoutSET SMTP ENable SET SMTP ADdressDLC / NETBEUI Commands SET DLC ENableSET DLC TIMeout User’s Guide SH POP3Appletalk Commands User’s Guide SET NetBEUI ENableSET NETBIOS DOMain SET NETBIOS MEthodWireless Security Configuration Web Browser Interface and ExtendView Security ConfigurationUser’s Guide ExtendViewAuthentication Type PasswordAuthentication Protocol User’s GuideCommand Line Console Configuration User’s GuideWPA Auto Associate WPA Group KeyUser’s Guide SET NW ENCSET NW KEY# SET NW KEYVALUser’s Guide SH NW SPEEDSET NW SSid CL NW SSidUser’s Guide SH NW APDENSH NW STATS SET NW CERTCNUser’s Guide SH NW CERTCN2SET NW CERTEXP SH NW CERTEXPUser’s Guide SET NW INAPSH NW INAP SET NW REALMUser’s Guide SH NW WPAGROUPSET NW WPAPSK SET NW WPATRACE