TROUBLESHOOTING

Table A-1 Diagnosing Switch Indicators

Symptom

Possible Cause

Action

Ethernet port

Network cable or

• Verify that the switch and

Link indicator

Ethernet device

attached device are powered on.

does not light up

attached to this port

• Be sure an Ethernet cable is

after making a

may be defective.

plugged into both the switch and

connection.

 

 

attached device.

 

 

 

 

• Verify that the proper cable type

 

 

is used and its length does not

 

 

exceed specified limits.

 

 

• Check the network cable

 

 

connections for possible defects.

 

 

Replace the defective cable if

 

 

necessary.

 

 

 

VDSL port

VDSL switch,

• Verify that the VDSL switch and

LINK indicator

cabling, or VDSL

attached CPE are powered on.

does not light up

switch ports may be

• Be sure the RJ-21 cables are

after making a

defective.

plugged into the VDSL switch

connection.

 

 

and the VDSL punch-down

 

 

 

 

block/patch panel.

 

 

• Verify that the cable length does

 

 

not exceed specified limits.

 

 

• Check the cable connections on

 

 

the VDSL switch, punch-down

 

 

block/patch panel, and the VDSL

 

 

CPE for possible defects. Replace

 

 

the defective cable if necessary.

 

 

 

Fault is on

Fan failure,

• Have the switch replaced.

amber.

temperature

 

 

threshold exceeded,

 

 

or other hardware

 

 

malfunction

 

 

 

 

A-2

Page 62
Image 62
SMC Networks VDSL2 manual Fault is on