Troubleshooting | SMC Networks VDSL2 guide

TROUBLESHOOTING

Note: The switch can accept up to four simultaneous Telnet sessions. If the maximum number of sessions already exists, an additional Telnet connection will not be able to log into the system.

A-4

Image 64

SMC Networks VDSL2 manual Troubleshooting

Contents

TigerAccess EE Page TigerAccess EE Installation Guide Trademarks Limited Warranty SMC Networks, Inc Mason Irvine, CA Compliances FCC Class aFCC Part Vii Industry Canada Class a CE Mark Declaration of Conformance for EMI and Safety EECViii PSE Alarm Safety ComplianceWarnhinweis Faseroptikanschlüsse Optische Sicherheit Power Cord Safety France and Peru only Power Cord Set Xii France et Pérou uniquement Xiii Environmental Statement PurposeAudience Related Publications Table of Contents Making Network Connections Xvi Appendices Xvii Tables Xviii Figures Xix Figures Chapter About Tigeraccess EE Switch Overview About the Tigeraccess EE Switch Vdsl Technology Vdsl Application Switch Architecture Network Management Options Description of Hardware RJ-21 Ports 1000BASE-T Ports Management Port SFP SlotsOptional SFP Transceivers Ethernet-over-VDSL CPE Optional Equipment Console PortPort and System Status LEDs System Status LEDs Condition Status Power Supply Socket Key FeaturesVdsl Features Ethernet Connectivity Management features include System FeaturesExpandability Chapter Network Planning Introduction to SwitchingApplication Examples Internet Connections Internet Connections Remote Connections with Fiber Cable Making Vlan Connections Making Vlan Connections Application Notes Network Planning Installing the Switch Installing Additional Equipment Verifying Site Requirement Installing Ethernet Cabling Equipment Checklist Package Contents Mounting Optional Rack-Mounting Equipment Attaching the Brackets Desktop or Shelf Mounting Attaching the Adhesive Feet Installing an Optional SFP Transceiver Inserting an SFP Transceiver into a Slot Connecting to a Power Source Power Socket Connecting to the Console Port Wiring Map for Serial CableWiring Map for Serial Cable Switch’s 8-Pin Null Modem PC’s 9-Pin Connecting to the Console Port Installing the Switch Connecting RJ-21 Cables Chapter Making Network Connections Connecting to the Punch-down Blocks Connecting to the Punch-down Blocks Using Patch Panels Using Patch Panels Network Wiring Connections Connecting Twisted-Pair DevicesCabling Guidelines Connecting to PCs, Servers, Hubs and Switches Customer Premises Connections Connecting Fiber Optic Devices Connectivity Rules Making LC Port Connections 1000BASE-T Cable Requirements Mbps Gigabit Ethernet Cable LengthsMaximum 1000BASE-T Gigabit Ethernet Cable Length Maximum 1000BASE-SX Gigabit Ethernet Cable Length Mbps Fast Ethernet Cable Lengths Mbps Ethernet Cable Lengths Cable Labeling and Connection Records Appendix a Troubleshooting Diagnosing Switch IndicatorsTable A-1 Diagnosing Switch Indicators Symptom Possible Cause Action Fault is on Installation Power and Cooling ProblemsIn-Band Access Troubleshooting Appendix B Cables Twisted-Pair Cable and Pin Assignments 10BASE-T/100BASE-TX Pin Assignments Pin MDI Signal Name MDI-X Signal NameTable B-1 10/100BASE-TX MDI and MDI-X Port Pinouts Straight-Through Wiring Figure B-2 Straight-through Wiring Crossover Wiring Figure B-3 Crossover Wiring 1000BASE-T Pin Assignments Table B-2 1000BASE-T MDI and MDI-X Port Pinouts Cable Testing for Existing Category 5 Cable Adjusting Existing Category 5 Cabling to Run 1000BASE-T Fiber Standards Pins Circuit Table B-4 RJ-21 Port Pin Assignments Vdsl Line connectorRJ-21 Port Pin Assignments DB-9 Port Pin Assignments Console Port Pin AssignmentsTable B-5 DB-9 Port Pin Assignments Console Port to 9-Pin DTE Port on PC Console to 25-Pin DTE Port on PCTable B-6 Console Port to 9-Pin DTE Port on PC Table B-7 Console to 25-Pin DTE Port on PC Appendix C Specifications Physical CharacteristicsVdsl Specifications Band Plan Up to 6 bands Ports Switching Database 8K MAC address entries LEDs WeightTemperature Power Supply Switch Features Management Features Standards Compliances Safety Compliances Table D-1 TigerAccess EE Products and Accessories Product Number Description Ordering Information Glossary Glossary-11000BASE-T Auto-Negotiation Glossary-2 Glossary-3 Glossary-4 Glossary-5 Glossary-6 Transmission Control Protocol/Internet Protocol TCP/IPUser Datagram Protocol UDP Very high data rate Digital Subscriber Line Vdsl Glossary-7 Virtual LAN Vlan Glossary-8 Index Index-1 Index-2 Index-3 SFP Index-4 Page For Technical SUPPORT, Call