Troubleshooting

8.Troubleshooting

1)When I connect the SCS.3m, it seems to work normally, but nothing connected to its USB ports works properly.

This usually happens when the SCS.3m is not getting power. Verify that your SCS.3m is plugged into mains power via the included adapter. If it is, verify that the outlet you are plugged into is working properly.

2)It is very difficult to turn the knobs on the back of the unit (when removing the rear cover).

Especially when SCS.3m is new, those knobs can be hard to turn with just your fingers. On the top of each knob is a slot in which the edge of a coin can be placed to make turning them easier.

3)The SCS.3m works, but sometimes the controls are sluggish and do not respond quickly to my touch.

This can happen when your hand or the SCS.3m gets moist. If this is the case (like if you’re working in a hot club and sweating), dry off your hands and/or the SCS.3m as much as possible.

4)The SCS.3m does not work with Traktor as described or at all?

First confirm that you have loaded the correct settings for the SCS.3m by running the hardware setup wizard. Next check that you have DaRouter running and finally check the MIDI IN/OUT settings in the preferences of Traktor. “From SCS.3 DaRouter” and “To SCS.3 DaRouter” should be selected NOT “SCS.3m” (Mac) or “Generic Audio Device” (Windows)

5)When I try to connect SCS.3m to the computer, it is not recognized and/or the LEDs on the unit light in an irregular pattern.

Check that the USB cable is securely connected to both the computer and SCS.3m. This can also be caused by an underpowered USB port. Make sure that SCS.3m is not connected to a non-powered hub. If it is plugged directly into the computer, try using a different USB port.

6)I do not have an internet connection and am unable to download any software associated with SCS.3m.

If you are unable to connect to the Internet, Stanton will provide you with the needed software and documentation free of charge. Call Stanton Support at +1 954.316.1500 (Option 3) and it will be shipped out to you.

7)My problem is not covered here.

Please go to www.stantondj.com/SCS.3m for more in depth troubleshooting information.

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Stanton SCS.3M user manual Troubleshooting