Chapter 3: Troubleshooting
Question: How do I connect the ATA100/66 cable to my IDE device(s)?
Answer: The
Connect the blue connector to the onboard IDE header and the other connector(s) to your hard drive(s). Consult the documentation that came with your disk drive for details on actual jumper locations and settings.
Question: Why doesn't by USB devices no longer work correctly after installing the Intel Chipset Software Installation Utility in Windows XP or Windows Server 2003?
Answer: This is a timing conflict between Windows File Protection and the Setup program. This is described in greater detail, and a hotfix is available at Microsoft's website at
3-4 Returning Merchandise for Service
A receipt or copy of your invoice marked with the date of purchase is required before any warranty service will be rendered. You can obtain service by calling your vendor for a Returned Merchandise Authorization (RMA) number. When returning to the manufacturer, the RMA number should be prominently displayed on the outside of the shipping carton, and mailed prepaid or
This warranty only covers normal consumer use and does not cover damages incurred in shipping or from failure due to the alteration, misuse, abuse or improper maintenance of products.
During the warranty period, contact your distributor first for any product prob- lems.
