3 Troubleshooting and Specifications

3 Troubleshooting and Specifications

Introduction This chapter provides information on how to identify and correct some common prob- lems you may encounter when using and configuring the SpeedTouch™570 .

If the following troubleshooting tips have not resolved the problem, contact the company from which you purchased the SpeedTouch™570 for assistance.

Configuration problems If you encounter DSL connectivity problems due to misconfiguration you might consider a hardware reset to factory defaults as described in this chapter.

However, please note that resetting the SpeedTouch™570 to its factory settings will revoke all the changes you made to the configuration.

Start-up problems Via the LEDs you can check the status of the SpeedTouch™570 . Following table may help you in case of problems with starting up the SpeedTouch™570 :

LED indication

 

 

Description

 

 

 

 

Name

Color

State

 

 

 

 

 

LAN

Green

Flashing

Wireless Ethernet activity

 

 

 

 

 

 

Off

No activity

 

 

 

 

Line TX

Green

Flashing

ATM cell transmission/reception

Line RX

 

 

over the DSL line

 

 

 

 

 

 

Off

No activity

 

 

 

 

Line Sync

Green

Flashing

Initialization of the DSL line

 

 

 

 

 

 

On

DSL line synchronized

 

 

 

 

PWR/Alarm

Green

On

Power on, normal operation

 

 

 

 

 

Amber

Flashing

Pending WLAN client registration

 

 

 

 

 

 

On

Power on, start-up failed

 

 

 

 

PWR/Alarm

Red

Flashing

Power on, POST(*) pending

 

 

 

 

 

 

On

Power on, POST(*) failed

 

 

 

 

(*) Power On Self Test (POST)

3EC 17766 BAAA TCZZA Ed. 01

43

 

Page 43
Image 43
Technicolor - Thomson 570i manual Troubleshooting and Specifications, LED indication Description Name Color State