Troubleshooting, → Replace the TD cartridge | Toshiba 151D, 162

TROUBLESHOOTING

		Problem	Cause and solution	Page
			The telephone line cord is not correctly connected to the
	Dialing cannot be done.		machine and the wall telephone jack.	11
			→ Make sure the telephone line cord is securely connected.

			The receiving machine is out of paper.	-
			→ Check with the operator of the receiving machine.	-
			→ Check with the operator of the receiving machine.

	No transmission takes place.		The receiving machine does not support the G3 standard.	-
	No transmission takes place.		→ Check with the operator of the receiving machine.	-
			→ Check with the operator of the receiving machine.

			An error is displayed.	91
			→ Check the display of the machine.	91
			→ Check the display of the machine.

			If a blank sheet of paper is output together with a normally
	Nothing is printed at the		received fax, the machine's paper size setting may be different
	Nothing is printed at the		from the size of paper actually loaded in the machine.	29
	receiving end.		from the size of paper actually loaded in the machine.	29
	receiving end.		→ Make sure that the paper size setting matches the size of paper

			loaded in the machine.

			Noise on the line may cause a distorted image. Try sending the
	A distorted image is received at		fax again, or make a copy on your machine and see if the copy	-
	the other end.		is distorted.	-
	the other end.		→ If the image is still distorted, consult the retailer or dealer where

			you bought the machine.

			The transmitting machine may be using a light contrast setting.
	The received original is faint.		→ Ask the operator of the transmitting machine to send the fax using	-
			a darker contrast setting.

			Noise on the line may cause a distorted image.
			→ Ask the operator of the transmitting machine to send the fax	-
			again.
	Received images are distorted.
	Received images are distorted.			Operation
			The TD cartridge may be running out of toner.	Manual
			→ Replace the TD cartridge.	(for Basic
				Function)


	Note	If your problem cannot be solved by carrying out the instructions in the Check and Remedy column above, please
	Note	contact your authorized TOSHIBA dealer.
		contact your authorized TOSHIBA dealer.

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Toshiba 151D, 162D manual Troubleshooting, → Replace the TD cartridge

Contents

Page For users in the USA Use only the line cable that was provided with the machine Important safety information Introduction Toshiba America Business SOLUTIONS, INC FCC Notice to users Table of Contents Dialing and Transmitting Function when an Radf is installedDisplay Messages Audible Signals Polling Serial Polling Selecting the transmission mode p.26 Quick Reference Guide Dialing methods Sending a fax Sending a fax to multiple destinations Broadcasting p.71 Selecting the reception mode p.63To set up a timer transmission, see Timer Operations p.79 Storing a fax job while another job is in progress List of FAX Functions Always Prints Error onlyOFF Never Prints Tone MiddleLOW Mmddyyyy Serial Poll Mode OFF Memory Poll ModePolling Mode Anti Junk FAX Select a setting or enter information Selecting Settings for the FunctionPress the Mode Select key to select fax mode Press the Menu key Connections Connecting the Telephone Line CordPart Names Power on and OFF Loading the Paper Tray Online Manual on the CD-ROM Connecting Other Devices Final Preparations Part Names Press this key to adjust the contrast before sending faxes Press this key to select the mode of receptionPress this key to switch between upper and lower case 10 11 12 Press this key to configure a user program Initial SettingsThis lights up when an original is placed in the ADF/RADF This lights up when the power save function is activated Using the Arrow Keys Adjusting the Beep Volume Press the key or key to set the ringer volume Adjusting the Ringing Volume18RINGER Volume 4USER Program 17BEEP Length Selections are as follows 13SEC 19BEEPER Volume Press the key or key to set the alarm volume FAX Setup HOW to Enter Characters Entering Your Name and FAX Number 2ENTRY Mode3OWN Passcode SET When 24-hour format is selected, do not perform this step Setting the Date and Time2DATE&TIME SET Press the key or key to select 112HOUR or 224HOUR 23DATE&TIME Format1TIME Format Selection Exit Press the key or key to select the display order 2DATE FormatSelections are as follows 1MMDDYYYY 2DDMMYYYY 3YYYYMMDD 5DAY Light Saving Daylight Saving Time SettingFollow these steps to enable Daylight Saving Time Press the key or key to select 1ON or 2OFF Direct transmission the Memory indicator is off Selecting the Transmission ModeMemory transmission the Memory indicator is lit Transmission takes place as follows in each mode Selecting the Reception Mode Press a numeric key to select the number of rings # of Rings AutoSelect the number of rings you would like to use 0 to Selecting the Reception Paper Size # of Rings Manual Press the key or key to select the tray selection Setting the Tray Selection25TRAY Selection Selections are as follows 1AUTO 2TRAY 1 3TRAY 20DIAL Mode Setting the Dial ModePress the key or key to select the dial mode 8RECALL Times Busy Setting the Number of Recall TimesWhen the line is busy Enter the number of recall times 00 to When a communication error occurs 9RECALL Times ERR Press the numeric keys to select the recall interval Setting the Recall Interval10RECALL INT. Busy Enter the recall interval 01 to 11RECALL INT. ERR Enter the recall interval 00 to Press the Menu key to exit Use the following procedure to set the index function Setting the Index Function22INDEX Print 3RESO. Priority Setting Resolution PriorityPress the key or key to select the transmission resolution Selections are as follows 1STANDARD 2FINE Setting UP the Machine for USE with a PC Modem 15FAX Signal RCV 14REMOTE Reception Using the Remote Reception FunctionTurning on Remote Reception 13FAX Remote Number Press a numeric key to enter the Fax Remote Number 21DISTINCTIVE Ring Distinctive RingingPress the key or key to select a ringing pattern 1FAX Number Storing Numbers for Automatic DialingStoring numbers 1SET To select the communication speed Press the key or key to select a Chain Dial settingEnter the name of the destination with the numeric keys Selections are as follows 1NO 2MODE 1 3MODE 2 4MODE 2CLEAR To add numbers After pressing the Group Key, press Or key Storing Numbers Under Group Keys3GROUP KEY Select 1YES and then Enter a name for the Group Key with the numeric keys Return to to program another Group key Deleting numbers from Group Keys 2ENDTo delete a Group, press the appropriate Group key Quiet Detect Time Using the Machine with AN Answering Machine6A.M. Mode 1QUIET Detect Time If Quiet Detect Time is not working properly Answering Machine Backup2AUTO Receive When using the document glass Size and WeightWhen using the ADF/RADF Originals Suitable for Faxing Unsuitable Originals Choosing Suitable Media Setting the Original Sending Originals Gently close the document cover/ ADF/RADF HOW to USE the FAX FunctionPress the Start key 1DOC. Glass Size Optional Transmission SettingsOriginal Size Press the key or key to select the original size Fine ResolutionContrast Super Fine Cover Sheet 1COVER Sheet SET 2TX Message SET Message FunctionPress the Cover Sheet key Press the key or key to select a message Selections are as Place the originals in the RadfFollow these steps to fax a two-sided original Follows Rapid KEY Dialing Dialing and TransmittingDirect Keypad Dialing Speed Dialing Chain Dialing Normal Dialing Using the Speaker KEYDial the fax number of the receiving machine Press the SPEED/SEARCH key twice Using the Search KEYRedialing Press the REDIAL/PAUSE key Press the Start key If the Memory Becomes Full While Scanning AN Original Canceling Deleting a Stored FAX JOB3MEMORY Status Using A.M. Mode Using Auto ModeUsing MAN. Mode Receiving Faxes Optional Reception Settings Sided RX Press the key or key to select 1ON or 2OFF Receive Reduce 16RCV Reduce When Using Manual Sending and Receiving Memory Substitute Reception into Memory 0RX Data Transfer Data Transfer2FAX Number Special Functions 1DATA Transfer1YES Follow these steps to use the fax transfer function Transmission Reservation Adjust the resolution and/or contrast settings if desiredGently close the ADF/RADF Broadcasting Press the Broadcast key Broadcasting using a Group key Press the appropriate Group key Polling 8POLLING ModeYou want to poll using one of the following methods Polling Press the Menu key Press the Enter key 9SERIAL Poll ModeSerial Polling Follow these steps to use the serial polling function 7MEMORY Poll Mode Setting up polling transmissionPolling Transmission Memory Polling Adding a original to polling memory Deleting originals from polling memory 1ON Follow these steps to enable polling securityPress the Menu key Press the key or Key To select 1ON 12SECURITY Select Programming/deleting passcode numbers 4PASSCODE # ModePress the key or key to select 1SET and press the Enter key Select 2CLEAR and press the Enter key 1TIMER Mode Timer OperationsPress the key or key to select 1SET Canceling a Timer Transmission JOB 5ANTI Junk FAX Anti Junk FAX1ANTI Junk Select To store junk fax numbers, use the following procedure To clear junk fax numbers, use the following procedure If you wish to store another fax number, return to step Operation in COPY, PRINTER, SCANNER, and FAX Modes Printing OUT Reports You can print out a list of group dialing numbers Troubleshooting Fax numbers designated as Anti Junk Fax numbers Use the following procedure to print out reports Currently activated User Program settingsPress the Report key Press the Enter key 6AUTO Listing Activity Report Auto ListingPress the key or key to select 1ON and press the Enter key Printing Transaction Reports 7PRINT Selection Troubleshooting → Replace the TD cartridge Audible Signals Messages and SignalsDisplay Messages Specifications Index Reports Reception modeTransmission mode Transmissions activity report Entering your name and fax number Connecting the telephone line cordUsing the Speaker key Sending originals Memo Memo Canada Avis Pour NOS Canada Toshiba of Canada Limited 17-2, HIGASHIGOTANDA, SHINAGAWA-KU, TOKYO, 141-8664, Japan