Toshiba 4511, e-STUDIO3511 manual 208, Error Code Message Corrective Action

Models: 3511 e-STUDIO3511 4511

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12.ERROR CODE (Cont.)

 

Error Code

Message

Corrective Action

 

 

 

 

 

2C67, 2C68

Failed to send E-Mail message

Retry the scan. NIC time out error occurs

 

2C6A

 

during the transmission.

 

 

 

 

 

2C6B

Invalid address specified in From: field

Make sure you specify correct E-mail address

 

 

 

for this equipment and retry the scan.

 

 

 

 

 

2C6C

Invalid address specified in To: field

Make sure you are sending to correct E-mail

 

 

 

addresses and retry the scan.

 

 

 

 

 

2C6D

NIC system error

Contact your dealer for support.

 

 

 

 

 

2C70

SMTP service is not available

Ask your administrator whether the SMTP

 

 

 

service is enabled.

 

 

 

 

 

2C80

Failed to process received E-mail job

Make sure the network cable is connected

 

 

 

properly.

 

 

 

 

 

2C81

Failed to process received Fax job

Make sure the telephone line is connected

 

 

 

properly.

 

 

 

 

 

2CC0

Job canceled

Job was canceled.

 

 

 

 

 

2CC1

Power failure occurred

Power failure occurred during the

 

 

 

transmission.

 

 

 

 

 

Save as file

 

 

 

 

 

 

 

2D10, 2D12,

Illegal Job status

A system error has occurred during storing a

 

2D13,

 

file. Retry it.

 

2D20-2D22

 

 

 

 

 

 

9

2D11

Not enough memory

Make sure there are enough memory to save

 

 

the scan job.

 

 

 

 

 

2D14, 2D61

Invalid parameter specified

Make sure you specify the settings correctly

 

 

 

and try again.

 

 

 

 

 

2D15, 2D65

There are too many documents in the

Delete the data in the local shared folder in the

 

 

folder. Failed in creating new document.

equipment and retry the scan.

 

 

 

 

 

2D30

Failed to create directory

Retry the scan. The system could not save the

 

 

 

scan job.

 

 

 

 

 

2D31, 2D33

Failed to create file

Retry the scan. The system could not save the

 

 

 

scan job.

 

 

 

 

 

2D32

Failed to delete file

Retry the scan. The system could not save the

 

 

 

scan job.

 

 

 

 

 

2D40

Failed to convert image file format

Retry the scan. The system could not save the

 

 

 

scan job.

 

 

 

 

 

2D60

Failed to copy file

Retry the scan. The system could not save the

 

 

 

scan job.

 

 

 

 

 

2D62

Failed to connect to network destination.

Make sure the network folder is shared in your

 

 

Check destination path.

network and retry the scan.

 

 

 

 

208

9.JOB STATUS

 

Page 210
Image 210
Toshiba 4511, e-STUDIO3511 manual 208, Error Code Message Corrective Action