Error Code

Message

Corrective Action

 

 

 

 

 

2D63

Specified network path is invalid. Check

Make sure you specify correct network folder

 

 

destination path.

and retry the scan.

 

 

 

 

 

2D64

Logon to file server failed. Check

Make sure you specify correct user name and

 

 

username and password.

password to logon the file server and retry the

 

 

 

scan.

 

 

 

 

 

2D66

Failed to process your job. Insufficient

Delete the data in the local shared folder in the

 

 

disc space.

equipment and retry the scan.

 

 

 

 

 

2D67

FTP service is not available.

Ask your administrator whether the FTP

 

 

 

service is configured correctly.

 

 

 

 

 

2D68

File Sharing service is not available.

Ask your administrator whether the SMB

 

 

 

protocol is enabled.

 

 

 

 

 

2DC0

Job canceled

Job was canceled.

 

 

 

 

 

2DC1

Power failure occurred

Power failure occurred during the process.

 

 

 

 

 

Store to e-Filing

 

 

 

 

 

 

2B10

There was no applicable job.

Retry the scan.

 

 

 

 

 

2B11

Job status failed.

Retry the scan. The system could not store

 

 

 

the scan job.

 

 

 

 

 

2B20

Failed to access file.

Retry the scan. The system could not store

 

 

 

the scan job.

 

 

 

 

 

2B30

Insufficient disc space.

Delete unnecessary documents in e-Filing

 

 

 

and try again.

9

 

 

 

2B31

Failed to access Electronic Filing.

The selected box or folder does not exist, or is

 

 

 

being created or deleted. Make sure the

 

 

 

destination box or folder and retry again.

 

 

 

 

 

2B32

Failed to print Electronic Filing

The selected document is being used by

 

 

document.

another user. Retry later.

 

 

 

 

 

2B50

Failed to process image.

Retry the scan. The system could not store

 

 

 

the scan job.

 

 

 

 

 

2B51

Failed to process print image.

Perform printing again.

 

 

 

 

 

2B60

Duplicate error. Changed folder name

There is the same named folder in the

 

 

automatically.

selected box. The system automatically

 

 

 

renames the folder.

 

 

 

 

 

2B70

Duplicate error. Changed document

There is the same named document in the

 

 

name automatically.

selected box or folder. The system

 

 

 

automatically renames the document.

 

 

 

 

 

2B90

Insufficient Memory.

Retry the scan. The system could not store

 

 

 

the scan job.

 

 

 

 

 

2BA0

Invalid Box password specified.

The specified box password is incorrect.

 

 

 

Correct the agent setting and try again.

 

 

 

 

 

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