Toshiba e-STUDIO3511, 4511 manual 207, Scan Job Error Code Message Corrective Action

Error Code	Cause	Corrective Action
1C70	SMTP client OFF	Ask your administrator to enable the SMTP
		Client and perform the job again.
1C80	Internet Fax transmission failure when	Confirm the “Received Internet Fax Forward”
	processing E-mail job received	settings.
1C81	Onramp Gateway transmission failure	Confirm the mail box settings.
1C82	Internet Fax transmission failure when	Confirm the “Received Fax Forward” setting.
	processing Fax job received
1CC1	Power failure	Check if the power cable is connected
		properly and it is inserted securely. Check if
		the power voltage is unstable.
Scan Job
Error Code	Message	Corrective Action
SCAN TO E-MAIL
2C10, 2C12,	Illegal Job status	A system error has occurred during sending
2C13,		an E-mail. Retry it.
2C20-2C22
2C11, 2C62	Not enough memory	Make sure there is enough memory to send
		the scan job.
2C14	Invalid parameter specified	Make sure you specify the settings correctly
		and try again.	9
2C15	Message size exceeded limit or	You are sending too many documents at a
	maximum size	time. Send your documents separately.
2C30	Failed to create directory	Retry the scan. The system could not send
		the scan job.
2C31, 2C33	Failed to create file	Retry the scan. The system could not send
		the scan job.
2C32	Failed to delete file	Retry the scan. The system could not send
		the scan job.
2C40	Failed to convert image file format	Retry the scan. The system could not send
		the scan job.
2C61	Failed to read AddressBook	Retry the scan. The system could not send
		the scan job.
2C63, 2C64	Invalid Domain Address	Make sure you are sending to right E-mail
		address and retry the scan.
2C65, 2C66,	Failed to connect to SMTP server	Make sure the SMTP server is correctly
2C69		working, or the SMTP server address has
		been set correctly. Then retry the scan.

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