HDD error code and status | Toshiba SATELLITE A60, A65, PRO A60

2 Troubleshooting

Figures

Figure 2-1

Basic flowchart

2-3

Tables

Table 2-1

HDD error code and status

2-13

2-iv	Equium A60/Satellite A60/ Pro A60/A65 Maintenance Manual

Image 41

Toshiba SATELLITE A60, A65, PRO A60 manual HDD error code and status

Contents

Toshiba Corporation Trademarks CopyrightDisclaimer Preface Safety Precautions Equium A60/Satellite A60/ Pro A60/A65 Maintenance Acronyms Conventions Table of Contents LAN Chapter Diagnostic Programs HDD Chapter Replacement Procedures Appendices Chapter Hardware Overview Hardware Overview Chapter Contents Tables Figures Features Hardware Overview Features ? ODD Hardware Overview Features Features Hardware Overview ? LAN Features Hardware Overview Computer Block diagram System Board System Unit Components Hardware Overview System Unit Components System Unit Components Hardware Overview Hardware Overview System Unit Block Diagram ? KBC ? Realtek RTL8100CL System Unit Components Hardware Overview 2.5-inch HDD 2.5-inch HDD DVD-ROM Drive DVD-ROM Drive Hardware Overview CD-RW/DVD-ROM Drive CD-RW/DVD-ROM drive specificationsCD-RW/DVD-ROM Drive DVD Multi Hardware Overview DVD-Multi drive specificationsDVD Multi Hardware Overview DVD-R/-RW DVD-R/-RW drive specificationsDVD-R/-RW DVD Dual DVD-Dual drive specificationsDVD Dual Hardware Overview DVD Super Multi DVD Super Multi drive specificationsDVD Super Multi Power Supply Hardware Overview Power Supply Battery Charging Control Main BatteryBatteries Batteries Hardware Overview RTC Battery Troubleshooting Chapter Troubleshooting Outline Basic Flowchart Equium A60/Satellite A60/ Pro A60/A65 Maintenance Manual HDD error code and status Outline Outline Troubleshooting Troubleshooting Basic Flowchart Basic Flowchart Basic flowchart1/2 Basic Flowchart Troubleshooting END Basic Flowchart Troubleshooting Procedure 1 Power Icon Check Troubleshooting Power Supply DC in LED Power Supply Troubleshooting Procedure 3 Replacement Check Procedure 2 Connection Check System Board System Board TroubleshootingProcedure 1 Message Check Procedure 2 Test Program Check Troubleshooting System Board Procedure 2 Partition Check 2.5-inch HDD TroubleshootingProcedure 1 Message Check Procedure 3 Format Check Troubleshooting 2.5-inch HDD HDD error code and status Procedure 4 Test Program Check Procedure 5 Connector Check and Replacement Check Procedure 1 Test Program Check Keyboard TroubleshootingProcedure 2 Connector Check and Replacement Check Keyboard Procedure 1 External Monitor Check Troubleshooting DisplayProcedure 2 Test Program Check Procedure 3 Connector Check and Replacement Check Display Troubleshooting ODD Optical Disk Drive Troubleshooting ODD DriveProcedure 1 ODD Cleaning Check ODD Drive Troubleshooting LAN Troubleshooting LAN SD Card/Memory StickOptional SD Card/Memory Stick TroubleshootingProcedure 2 Connector Check Parallel PortOptional Troubleshooting Parallel Port Audio Test Audio Test Troubleshooting Ieee 1394 TestOptional Troubleshooting Ieee 1394 Test Cooling Module Cooling Module Troubleshooting Chapter Diagnostic Programs Diagnostic Programs Communication Comm Peripheral Error Codes and description Page General General Diagnostic Programs Diagnostic Programs General Quick Test Quick Start Diagnostic ProgramsQuick Start Customization Test Diagnostic Programs Quick Start CPU Speed Test Step by Step Diagnostic Programs Quick Start Keyboard Layout test Audio Play Test Hot Key TestAudio Record Test Memory Card Test DMI Write System Information View Logs Exit to MS DOS Diagnostics Screen Explanation Title Bar Diagnostics WindowsTest Running Status and Report Panel ? Program Name and Its Version Service Diagnostic Ver1.01 Quick Start Diagnostic Programs Options Diagnostic Programs OptionOverview Options Menu Notes Batch Parameters Configuration Option Diagnostic Programs ? Break On Error ? Wait On Error? Pause Enable ? Monitor Battery Life ? Time Limit Hrs Item’s Parameters Configuration? Time Limit Min ? Number Of Loops Load Batch Parameters ? Parameters Save Batch Parameters LOG Parameters Setting ? Log Device Info on Fail ? Append to Old Log File? Log file Name Specify LOG Viewer ? Page Up, Page Down LOG Viewer? ?, ? LOG File Sample Extended Memory Test Base Memory Test Subtests Subtests Diagnostic Programs HDD Diagnostic Programs Subtests Vesamem Subtest 01 CPU System Test ? NPU Interrupt Test System Test Diagnostic Programs? NPU Basic Functions Test Subtest 02 Boards Subtest 03 FAN Speed Test Diagnostic Programs Subtest 01 Bios ROM Memory Test Diagnostic ProgramsMemory Test Subtest 02 Patterns Subtest 03 Extended Pattern Diagnostic Programs Memory Test Subtest 04 Walking 1’s Test Subtest 06 Memory Address Subtest 05 Walking 0’s TestSubtest 07 Refresh Test Subtest 08 Cache Memory Subtest 11 Memory Speed Test Subtest 10 Data Bus Test Subtest 01 HDD Diagnostic Programs StorageStorage Storage Diagnostic Programs Subtest 02 ODD Storage Diagnostic Programs Subtest Diagnostic Programs VideoVideo Video Diagnostic Programs Diagnostic Programs Video Subtest 03 Vesa Video Modes Subtest 02 640 * 480 VGA Mode Subtest 04 Vesa Video Memory Subtest 07 LCD Panel Test Subtest 05 DDC TestSubtest 06 AGP Test Subtest 10 Direct Color Test Subtest Register TestSubtest 09 Color Purity Test Subtest 11 DAC/Palette Address Subtest 12 BitBlt Engine Test Page Communication Comm Diagnostic Programs CommunicationSubtest 01 LPT Status Line Subtest IrDA Communication Diagnostic Programs Subtest 03 LAN Card Subtest 1394 Peripheral Diagnostic Programs PeripheralSubtest Keyboard Check whether the keyboard clock line works normally Peripheral Diagnostic Programs Diagnostic Programs 11Error Codes and Description Error Codes and description 03xx Board 11Error Codes and Description Diagnostic Programs FAN DDC LPT 05xx Mouse Can not find IEEE1394 Quick Test Item List Quick Test Item List3 Diagnostic Programs Chapter Replacement Procedures Replacement Procedures Removing the Battery Pack Installing the Battery Pack CPU Installing the LED Board……………………………………………………....4-58 Removing the PC card 29 Removing the system board HDD General Replacement Procedures Safety Precautions Replacement Procedures General General Replacement Procedures Before You Begin Assembly Procedures Disassembly Procedures Screw Tightening Torque Tools and Equipment Colors of Screw Shanks Symbols of Screws on the Computer BodySymbol examples Removing the battery pack Removing the Battery Pack Installing the Battery Pack Removing the PC card Removing the Optional PC Card Installing the Optional PC Card Removing the memory cover Removing the Optional Memory Removing the optional memory Installing the Optional Memory Removing the MDC cover Removing the MDC Card Removing the MDC card Installing the MDC Card Removing the Wireless LAN Card Wireless LAN CardReplacement Procedures Wireless LAN Card Installing the Wireless LAN Card Wireless LAN Card Replacement Procedures Removing the HDD Replacement Procedures HDDHDD 11 Removing the HDD pack HDD Replacement Procedures Installing the HDD Removing the Switcher Switch Cover and Hotkey BoardSwitch Cover and Hotkey board Replacement Procedures Installing the Switch Cover and Hotkey Board Replacement Procedures Switch Cover and Hotkey board Removing the Keyboard Keyboard Replacement Procedures Installing the Keyboard Replacement Procedures Keyboard Removing the ODD Bay Module ODD Bay Module Replacement ProceduresODD Bay Modules Installing the ODD Bay Module Replacement Procedures ODD Bay Module Assembling the ODD Drive Disassembling the ODD Drive Removing the Display Assembly Display AssemblyReplacement Procedures Display Assembly Installing the Display Assembly Display Assembly Replacement Procedures Removing the Top Cover Replacement Procedures Top CoverTop Cover 22 Removing the top cover Top Cover Replacement Procedures Installing the Top cover Removing the Speakers Speakers Replacement ProceduresSpeakers Installing the Speakers Replacement Procedures Speakers Removing the Cooling Module Cooling Module Replacement ProceduresCooling Module Installing the Cooling Module Replacement Procedures Cooling Module Cooling Module Replacement Procedures 11 CPU Replacement Procedures 11 CPURemoving the CPU Damage Installing the CPU 11 CPU Replacement Procedures 28 Securing the CPU System Board Removing the System Board System Board Replacement Procedures Installing the System Board Replacement Procedures System Board 30 Removing the North Bridge thermal module North Bridge Thermal Module Replacement Procedures 31 Removing the MDC cable Replacement Procedures North Bridge Thermal Module Stick the black sheet in the correct position Display Mask Removing the Display Mask Replacement Procedures Display Mask Installing the Display Mask Display Mask Replacement Procedures FL Inverter Board Removing the FL Inverter Board Replacement Procedures FL Inverter Board Installing the FL Inverter Board FL Inverter Board Replacement Procedures LCD Modules Removing the 15.0-inch LCD module Replacement Procedures LCD Module 35 Removing the 15.0-inch LCD module and screws LCD Module Replacement Procedures 36 Removing the 15.0-inch LCD module Installing the 15.0-inch LCD Module 38 Removing the 14.0-inch LCD module and screws Removing the 14.1-inch LCD Module 39 Removing the 14.0-inch LCD module Installing the 14.0-inch LCD Module LED Board Removing the LED Board LED board Replacement Procedures Installing the LED Board Replacement Procedures LED Board Touch Pad Board Removing the Touch Pad Board Touch Pad Board Replacement ProceduresInstalling the Touch Pad Board Appendices Equium A60/Satellite A60/ Pro A60/A65 Maintenance Manual Appendix Contents Appendix D Keyboard Scan/Character Codes Figure E-1 Table D-2 Apx. a Handling the LCD Module Appendices Precautions for handling the LCD module Appendices Apx. a Handling the LCD Module Apx. a Handling the LCD Module Appendices Appendices Apx. a Handling the LCD Module Apx. a Handling the LCD Module Appendices Figure B-1 Board layout front Apx. B Board Layout Appendices Appendices Apx. B Board Layout Table B-1 System board connectors front Figure B-2 Board layout back Table B-2 System board ICs and connectors back Apx. C Pin Assignments Appendices Appendices Apx. C Pin Assignments System Board CN1 Parallel Connector 25-PinCN2 External Monitor Connector 15-Pin CN3 RJ45 12-Pin+4LED CN5 USB I/F Connector-A+B 8-PinCN6 TV OUT Connector 4-Pin Table C-6 PC card slot connector pin assignments 68-pin 1/2 CN7 PC Card Slot Connector 68-Pin Table C-7 SD/MS connector pin assignments 23-Pin CN9 SD/MS Connector 23-Pin CN12 ODD Bay Connector 52-Pin CN11 USB I/F Connector-C 4-Pin CN14 Cooling Module Connector 1 3-Pin 10 CN13 LCD/FL Inverter Connector 42-Pin 13 CN16 Internal KEY Board Connector 34-Pin 12 CN15 Cooling Module Connector 2 3-Pin 15 CN19 Main Battery Connector 7-Pin 14 CN18 HDD Connector 44-Pin AppendicesApx. C Pin Assignments 16 CN20 Internal Speaker Connector 6-PinCN501 Mini PCI Connector 126-Pin Table C-17 Mini PCI connector pin assignments 126-Pin 2/3 Table C-17 Mini PCI connector pin assignments 126-Pin 3/3 18 CN502 MDC I/F Connector 30-Pin Pin No Signal Name 19 CN503 Memory Slot Connector 202-Pin Table C-19 Memory slot connector pin assignments 202-PIN 2/3 Table C-19 Memory slot connector pin assignments 202-PIN 3/3 21 CN2002 LED Connector 24-Pin 20 CN2000 Touch Pad Connector 12-Pin JACK3 Headphone Connector 6-Pin JACK1 Dcin Connector 2-PinJACK2 ExtMicrophone Connector 6-Pin Table D-1 Scan codes set 1 and set 2 1/4 Keyboard Scan/Character Codes Appendices Table D-1 Scan codes set 1 and set 2 2/4 Appendices Keyboard Scan/Character Codes Table D-1 Scan codes set 1 and set 2 3/4 Table D-1 Scan codes set 1 and set 2 4/4 Table D-2 Scan codes with left Shift key Table D-4 Scan codes with Fn key Table D-3 Scan codes in Numlock mode Table D-6 No.124 key scan code Table D-5 Scan codes in overlay mode Table D-7 No.126 key scan code Apx. E Key Layout Appendices United States US KeyboardJapan JP Keyboard Apx E Key Layout Spanish SP KeyboardKorean KR Keyboard Apx.E Key Layout Appendices Canadian-French CF KeyboardFrench FR Keyboard Italian IT Keyboard German GR Keyboard Apx E Key Layout Appendices Taiwan TC KeyboardPortuguese PT Keyboard Arabic AR Keyboard 11 DU, UE, US International USE Keyboard Russian RU Keyboard Belgian be Keyboard Swedish SW Keyboard Swiss/Switzerland SL Keyboard Danish DK Keyboard Norwegian no Keyboard Greek GK Keyboard Turkey TR Keyboard Herbrew HE Keyboard Estonia ES Keyboard Lithuanian LI Keyboard Czech CZ Keyboard Slovakia SA Keyboard Hungary HU Keyboard Figure E-19 YU keyboard Yugoslavia YU Keyboard Tools Apx. F Bios Rewrite Procedures AppendicesRewriting the Bios Rewriting the EC/KBC Apx. G EC/KBC Rewrite Procedures AppendicesTools TE2100 Manual Manual