2.6 Keyboard

2 Troubleshooting

2.6Keyboard

To check if the computer’s keyboard is defective or malfunctioning, follow the troubleshooting procedures below as instructed.

Procedure 1 Test Program Check

Procedure 2 Connector Check and Replacement Check

Procedure 1 Test Program Check

Execute the Keyboard test available as part of the maintenance test program. See Chapter 3 for information on how to perform the test.

If an error is detected in the test, go to Procedure 2. If no error is detected, the keyboard itself is normal.

Procedure 2 Connector Check and Replacement Check

The keyboard or system board may be disconnected or faulty. Disassemble the computer following the steps described in Chapter 4 and perform the following checks:

Check 1 Make sure the keyboard cable has been firmly connected to the system board.

Keyboard

System board

CPU

If the cable is loose or off, reconnect it firmly and return to Procedure 1. If there is still an error, perform Check 2.

Check 2 The keyboard may be faulty. Replace it with a new one following the instructions in Chapter 4. If the problem persists, perform Check 3.

Check 3 The System board may be faulty. Replace it with a new one following the instructions in Chapter 4. If the keyboard is still not functioning properly, perform Check 4.

Check 4 The memory may be defective. Replace the memory mo dule with a new one following the steps described in Chapter 4. If the problem persist, perform Check 5.

Check 5 The CPU may be faulty. Disassemble the computer following the steps described in Chapter 4 and replace the CPU with a new one.

Equium A60/Satellite A60/ Pro A60/A65 Maintenance Manual

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Toshiba SATELLITE A60, A65, PRO A60 manual Keyboard Troubleshooting, Procedure 1 Test Program Check