Phenomenon

Usual cause

Countermeasure

Even when the equipment is

This cable is not certified

Use a USB2.0 Hi-Speed certified cable.

connected with a PC by a

according to the USB2.0 Hi-

 

USB cable, the equipment is

Speed.

 

not recognized.

 

 

The equipment is connected

When the equipment is connected with a

 

with a PC via a USB hub.

PC via a USB hub, the equipment may

 

 

not be recognized. Connect it with a PC

 

 

directly by a USB cable.

Printing, scanning or device

The operation on the left is

Turn the power of the equipment OFF and

setup cannot be performed

performed in the super sleep

then back ON, and perform it again.

from a PC connected with a

mode.

If this equipment is connected to your PC

USB cable.

 

with a USB cable, change the setting so

 

 

that it does not enter the super sleep

 

 

mode.

 

 

P.70 “Changing of the Enabled Energy

 

 

Saving Mode”

Toner-related items

Phenomenon

Usual cause

Countermeasure

The toner lamp is lit.

There is only a little toners

There is still some toner in the toner car-

 

remaining in the toner car-

tridge. Do not replace the toner cartridge

 

tridge.

until the toner lamp starts blinking.

 

The toner cartridge is not

Install the toner cartridge correctly.

 

installed. Or it is not installed

 

 

correctly.

 

 

A toner cartridge not recom-

If you are using a toner cartridge other

 

mended by TOSHIBA is

than the one we recommend, the equip-

 

being used.

ment may not be able to detect whether it

 

 

is installed or not.

 

 

P.9 “Recommended toner cartridges”

The toner lamp is blinking.

The toner in the toner

Replace the toner cartridge with a new

 

cartridge has run out.

one.

 

A toner cartridge not recom-

If you are using a toner cartridge other

 

mended by TOSHIBA is

than the one we recommend, the equip-

 

being used.

ment may not be able to detect whether it

 

 

is installed or not.

 

 

P.9 “Recommended toner cartridges”

The toner lamp does not light

A toner cartridge not recom-

P.9 “Recommended toner cartridges”

even when the toner has

mended by TOSHIBA is

 

almost run out.

being used.

 

The equipment does not

The toner cartridge inserted

Check the product name of the toner car-

become ready for copying

is not usable for this equip-

tridge. If you can see “T-1810”, this car-

after the toner cartridge is

ment.

tridge is usable.

inserted.

 

 

Original/Copy paper-related items

Phenomenon

Usual cause

Countermeasure

An original jams.

An original not acceptable for

Check if the original is acceptable for the

 

the equipment is being used.

equipment.

 

 

P.43 “Precautions for Automatic Docu-

 

 

ment Feeder (optional)”

Before Calling Service Technician 91

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Toshiba DP-1810 manual Toner-related items, Original/Copy paper-related items