5 TROUBLESHOOTING

Before Calling Service Technician

When you encounter trouble using this equipment, check the items listed below.

General operation

Phenomenon

Usual cause

Countermeasure

The equipment does not

The power of the equipment

Turn ON the power of the equipment.

operate at all.

 

is not turned ON.

 

 

 

The power cable is not

Plug in the power cable securely.

 

 

plugged in securely.

 

The button does not respond

It has been a short time

Wait for the completion of warm-up and

to my operation.

 

since the power was turned

then try again.

 

 

ON.

 

One or more of the message

The equipment has detected

Check which lamp is lit or blinking and

lamps is lit or blinking.

an error status.

take any countermeasure accordingly.

 

 

 

P.72 “When Message Lamp is Lit/

 

 

 

Blinking”

“– – –” appears on the LED

The access code needs to

Key in the 3-digit access code.

display.

 

be keyed in (when the equip-

(For the details of the access code set-

 

 

ment is managed under the

ting, ask your service technician.)

 

 

access code function).

 

“ALP” appears on the LED

The equipment is in the low

The equipment enters into the low power

display.

 

power mode.

mode after a specified time has passed

 

 

 

since its last use. Copying is enabled.

“SLP” appears on the LED

The equipment is in the

The equipment enters into the sleep

display.

 

sleep mode.

mode after a specified time has passed

 

 

 

since its last use. For how to cancel this

 

 

 

mode, see the following page.

 

 

 

P.28 “Saving energy when not in use -

 

 

 

Energy saving mode -”

Nothing appears on the LED

The equipment is in the

The equipment enters into the super

display.

 

super sleep mode.

sleep mode after a specified time has

 

 

 

passed since its last use. For how to can-

 

 

 

cel this mode, see the following page.

 

 

 

P.28 “Saving energy when not in use -

 

 

 

Energy saving mode -”

Scanning stops before it is

The number of sheets to be

To copy the data scanned so far, press

finished. (The [START] lamp

scanned exceeds the maxi-

the [START] button. To delete them, press

is lit and the [FUNCTION

mum or the built-in memory

the [FUNCTION CLEAR] button.

CLEAR] lamp is blinking.)

in the equipment becomes

(When only the [FUNCTION CLEAR]

 

 

full.

lamp blinks, only data deletion is possi-

 

 

 

ble.)

Copying stops before it is fin-

Approx. 250 sheets of paper

Remove the paper from the receiving tray,

ished. (The [START] lamp

have continuously exited and

and then press the [START] button. Copy-

and the middle paper jam

the equipment stops copy-

ing resumes. Press the [FUNCTION

position lamp (

) are lit and

ing to prevent the copied

CLEAR] button to end the copy job.

the [FUNCTION CLEAR]

paper from overflowing from

 

lamp is blinking.)

 

the tray.

 

Printing stops before it is fin-

Approx. 250 sheets of paper

Remove the paper from the receiving tray,

ished. (The [START] lamp

have continuously exited and

press the [START] button, and then click

and the middle paper jam

the equipment stops printing

the [OK] button in the “Out of paper” error

position lamp (

) are lit and

to prevent printed paper from

dialog box in the TOSHIBA Viewer. Print-

the “Out of paper” error dialog

overflowing from the tray.

ing resumes.

box is displayed in the

 

 

TOSHIBA Viewer V2.)

 

 

90 Before Calling Service Technician

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Toshiba DP-1810 manual Before Calling Service Technician, General operation, Phenomenon Usual cause Countermeasure