Simple Troubleshooting | Toshiba e-studio 550/650/810 instruction

2. SIMPLE TROUBLESHOOTING

Check the following items, and if the problem still occurs, call service for assistance.

Copier does not start

Items to be checked	Countermeasure
Is the power cord plug firmly	Insert the power cord plug firmly.
inserted in the outlet?
Is the front cover, the side cover	Close the covers properly.
and the large capacity feeder
(optional) firmly closed?

Reference page

Page 1-2

Display does not change when keys or icons are pressed

Is the copier in the automatic	Press the	START or ENERGY SAVER key		Page 1-5, 5-16
energy saving mode?	on the control panel to clear the automatic energy
	saving mode. (It		takes a while for the copier to
	become ready.)
Is the power ‘OFF’ because the	Press	START	key to return the power ‘ON’ .	Page 5-13
weekly timer is functioned?
Is the department code keyed in?	Key in the correct department code.			Page 5-19
Is the department code correct?	* If the department code is not clear, ask your
	copier manager.
Is a key copy counter (optional)	If you are using a key copy counter, insert it			Page 1-10
used?	into the slot.
Is the “Warming up” messageWait until the copier becomes ready.				Page 1-8
displayed?

8

Copy density is too low

Items to be checked	Countermeasure	Reference page

Has the message “Add toner”	Replace the toner cartridge.	Page 7-6
appeared on the screen?

Is the copy density adjustment	Use the manual density keys to set the copy	Page 3-11
set lighter than is standard?	density properly.

8-3

Image 166

Toshiba e-studio 550/650/810 manual Simple Troubleshooting, Copier does not start, Copy density is too low

Contents

Page Page Automatic Energy Save Default Time STUDIO550/650/810 Copier model Base model Off ModeOff Mode Default Time Sleep Mode Default Time Toshiba Quality is Second to None Supplies / Parts Toner Toshiba Quality is Second to NoneGeneral Preface Features of the e-STUDIO550/650/810 Preface Table of Contents Table of Contents When the graphic symbols flash on the touch panel Maintenance Disclaimer Notice Precautions Installation Be sure to disconnect the power-cord plug PrecautionsGeneral Precautions Handle and use the copier gently and carefully Explanatory Label Fixing the adjusters stoppers Before Making Copies Main Components Optional Equipment Configuration Optional Equipment Control Panel Stop key Timer lampFunction Clear key Start key Message Display Touch PanelTouch-keys Settings set functions confirmation key Clearing the Functions Selected Turning on the Power Switch/Auto Job Start Turning on the Power SwitchTurning on the Power Switch Turn on the power switch Controlling the Use of the Copier with Department Codes After Copying is Finished Turning on the Power Switch HOW to Make Copies Place the originals General Copying ProceduresPlace the next original 2nd side and press Start key When Coming Across the Situations below Exiting Copy Papers Acceptable Copy Paper Types and Sizes Feeder Paper Type Paper Size Remarks Handling and Storing Paper Pay attention to the following points Setting Copy Paper Changing the Paper Size of the Drawer Setting the Drawer for Special Uses Press the JOB Status key on the control panel If you want to select the Cover , Insert , or TAB Paper Setting Originals Acceptable Original Types and Sizes Setting Originals When Placing an Original on the Glass When Using the Reversing Automatic Document Feeder Exiting Originals Them face up and align the slides to the width Continuous Feed ModeAfter aligning the edges of originals well, place Originals Press the Start key Auto JOB Start JOB PresetConfirming and Cancelling Auto Job Start Confirming auto job start Press the Interrupt key Interrupt CopyingReplace the original with a new one. Stopping the Copy Operation Deleting or Changing Order of Pending Jobs Deleting the Job Changing order is completed 18HOW to Make Copies Setting of Basic Copy Modes Paper Selection Automatic Paper Selection APS Manual Paper Selection Press the AMS key Reduction and Enlargement CopyingPlace the originals. Press the Original Size key of the same size as the original Reduction and Enlargement Copying DUPLEXCOPYING1-SIDED,2-SIDED,BOOK-TYPE Duplex Copying 1-SIDED, 2-SIDED, BOOK-TYPE Follow the same procedure 1 to 3 as shown aboveBook-Type Originals 2-Sided Copies Press the Book 2 key Select the book copying type Select A4 or B5 copy size 10SETTING of Basic Copy Modes Copy Density Adjustment Manual Copy Density Mode Copy Density AdjustmentPress Auto on the basic screen Selecting Original Mode Quick Access Menu Using the Editing Functions Providing Right or Left Margin Image ShiftPage2-4 Press the Start key Providing a Bookbinding Margin Edge Erase DUAL-PAGE Place in the drawers Turn to the next page, set the book again and press Scanned Y Zoom Press the lower SET key Image Editing Trimming/Masking Enter the distance values read in for the specified area Area Image Editing Mirror Image Negative/Positive Reversal 2IN1 4IN1 Select the type of the original Press Start key Copying with Annotation Numbering Copying Magazine Sort from the Editing Menu Place paper in the drawers Select the paper type To have copies stapled, press the Staple on Key Cover Copying Select the desired cover sheet key Sheet Insertion Copying Select the number of copies or sets Pull the second drawer out TAB Paper ModeSetting Tab Paper in the Drawer Into the slit hole of A4-TAB or LT-TAB Tab Width Adjustment TAB Paper MODECont Key, then adjust the tab extension tab widthShift width then press the SET key Press the Copy on TAB key Press the SET key Tab Paper CopyingPlace tab paper in the drawer or the bypass guide Place tab paper in the drawer or the bypass guide Tab Paper InsertionPress the Blank TAB Insert key Tab Paper Insertion and Copying Press the Copied TAB Insert key Document Storage Press Start key Overlay Stored image starts printing out Overlay Press the Start key Confirming Overlay Test Print Press the Start key Cancelling the Sharpness Adjustment Sharpness AdjustmentPress Soft or Sharp key Direction of Duplex Copy Images Rotation Using the Special Functions Continuous Original Feeding / Single Original Feeding Place an original MIXED-SIZED Originals JOB Memory JOB Memory Key to enter the programme Confirming Stored Copy Modes Set sheets of paper on the bypass guide and align Bypass CopyingBypass copying Slides with the size of the paper Press the Start key Perform steps 1 to 2 on pages 5-8 Bypass COPYINGcontBypass Copying on Standard Size Paper Set the Other size key as necessary Bypass Copying on Non-Standard Size Paper Bypass Copying on Non-Standard Size Papercont Key in each dimension, then press the Memory keyStoring a Non-Standard Size in the Memory Weekly Timer Set the ON/OFF times for each day of the week Setting the Other Size KEY Setting has been completed Check that the settings are all correct Setting the Date and TimeSetting the Clock for Daylight Saving Time Setting the Automatic Energy Save Mode Clearing the Automatic Energy Saving Mode Setting the Automatic OFF-MODE Clearing the Off-Mode/Sleep Mode Switching Languages Press the key of the desired language Department Codes Input the master code name, and press the SET key Department CodesMaster code name is displayed in the department number Registration / Change / Deletion of Department Code 22USING the Special Functions Page 24USING the Special Functions Deleting of the selected department code is completed Counter reset is completed Print out department code Entering Letters Entering Letters Example Correct Meeting to Meeting Entering Letters Selecting Finishing Modes Finishing Modes and Finishers Optional Names of the Main Components SORT/GROUP Copying Press the Sort or Group key Staple Sorting Optional Maximum Number of Sheets that can be Stapled Magazine Sort & Saddle Stitch Mode Booklet Mode Available Conditions for Saddle Stitch LT-R Hole Punch Mode Optional Number of punch holes and available paper sizes Inserter Mode Optional Paper Acceptable to Set in the Inserter Setting the Inserter Inserter Mode OPTIONALContPress the Size key Press the Start key Sheet Insertion Using only Staple and Hole Punch Set with the control panel of the inserter 14SELECTING Finishing Modes When the Graphic Symbols Flash on the Touch Panel Description of the Flashing Graphic Symbols Pull the drawer out carefully until it comes to a stop ADD Paper SymbolAdding Paper to the Drawers Place the paper in the drawer Pull the tandem LCF out carefully until it comes to a stop ADD Paper SymbolAdding Paper to the Tandem LCF Large Capacity Feeder Tray B Place the paper on the elevator tray Close the cover of the external LCF Replace Toner Cartridge Symbol Open the front cover Return used toner cartridges to your service technician Dispose of Used Toner Replace Toner Cartridge SymbolAdditional Explanation Replace Toner Bag Moving the finisher optional Clear Paper SymbolConnecting with the copier Separating it from the copier Clear Paper Symbol Lift the blue handle second as shown on the right Paper Misfeed inside of the Copier Open the paper feed cover Remove any misfed paper Open the bypass cover Remove any misfed paper Open the exit coverTurn the handle in the direction of the arrow Arrow to remove any misfed paper Pull the transfer unit out until it comes to a stopLift the grip, then turn the knob in the direction 11Remove any misfed paperPage Pull the inserter optional away from the copier Return the external LCF to its original positionPaper Misfeed in the Inserter optional Open the cover while lifting the grip Pull down the grip Remove any misfed paper 18WHEN the Graphic Symbols Flash on the Touch Panel Only when the saddle stitch finisher MJ-1018 is installed Counter clockwise.Then Turn it clockwisePush the left-hand knob Adding Staples Optional Close the front cover of the finisher Adding Staples OptionalSaddle Stitch Unit Copier Firmly and that A3, A4-R, B4 size paper is set Removing Jammed Staples Optional Return the staple case to its original position Close the front cover of the finisher Saddle Stitch Unit Removing Jammed Staples Optional Disposing of Accumulated Punched Paper Bits Optional Call Service Symbol / Periodic Maintenance Message Maintenance Daily Inspection Weekly MaintenancePower switch ON/OFF status Items for Daily Check Copier does not start Simple TroubleshootingDisplay does not change when keys or icons are pressed Copy density is too low Copies are stained Simple TroubleshootingCopy density is too high Copy images are blurred Specifications & Options STUDIO550/650/810 Specifications Continuous Copying Speed B4, Folio Finishers Specificatons of OptionsTray Loading Capacity LD,LG,LT-R,COMP Packing List Index Numbers Index Finisher Paper Misfeed in the Inserter When Using the Reversing Automatic Document Periodic Maintenance To Service Technicians Kanda NISHIKI-CHO, CHIYODA-KU, TOKYO, 101-8442, Japan