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Toshiba E1-17063A manual 2TROUBLESHOOTING

Models: E1-17063A

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Toshiba E1-17063A manual 2TROUBLESHOOTING

Contents

Page Electronic Imaging Division Musick, Irvine, CA For U.S.A. onlyFor Canada only Office Product Group McNABB Street For New Zealand only17th Floor Queen Street Auckland New Zealand Phone 64 9 307 Preface Features of the e-STUDIO16/20/25 Internet Fax Functions Table of Contents Resolution Setting Message Size Limit Setting SetupList and Report Print Format DSN Reports MDN Report Alert ReportPrecautions for Internet Transmission PrecautionsPage Introduction 2INTRODUCTION POP and Smtp Before Connecting the Machine to InternetConfirmed E-mail Server Internet FAX Transmission Overview Internet Fax to Internet FaxInternet Fax to/from Client Computers Onramp Gateway Transmission Offramp Gateway Transmission Rear View Green IndicatorAmber Indicator Facsimile Unit DescriptionBasic Functions 2BASIC Functions Automatic Receiving Mode Receive E-MAILReceiving Modes Receiving from Smtp Server Manual Receiving ModePress the key twice time to enter the I-Fax Mode Searching is completedText Body Output Output Print Format for Receiving E-mailThis output is printed when the Print Header is set to on P3-26 Setup E-MAIL Properties Setup Print Header SettingHeader Output Selecting Send Mode Entering Internet Fax ModeSend E-MAIL How to Set Receiver Capability How to Set Scanning ConditionEntering Scan to E-mail Mode Press the key to enter the Scan to E-mail modeContinue the operation for specifying the recipients Scanning condition setting is completedPress Key to complete the setting How to Set Image DensityPress Key at the Internet Fax Mode or Scan to E-mail Mode Use the or key to select desired contrast modeSpecifying the Recipients Press Key When you set the original on the glass, go toWhen scanning on the glass using e-STUDIO16 Sending Internet Fax by Direct InputSending Internet Fax by Abbreviated Dialing Key at the Internet Fax Mode orSelect whether scanning another original Sending Internet Fax by One Touch KeyContinue the operation Sending Internet Fax by Alphabet DialingSent History list are displayed. Select Scan to E-mail Mode PressDestination using Key Press Sending Internet Fax by Sent History DialingTo select 5.RECEPTION History Sending Internet Fax by Reception History DialingPress Key to scan another original No and press Key to complete the operationNo and press Key to complete the operation Sending Internet Fax by Group DialingSending Internet Fax by Multi-Key Quick Broadcast Press Key to scan another originalModify the Existing destination Specify the E-mail addressesSelect Review List and press the key Delete the Existing destinationPress the key Select 1.ABB. Numbers and press the key Automatictelephone Dialing RegistrationAbbreviated Dialer Registration Registering New Abbreviated Dial NumberScreen returns to the ABB. Number menu Press to select 6.E-MAIL AddressEnter an E-mail address and press the key Panel and press the keyPress To select 2.SENT HISTORY. Select an 12E-mail address using Key14Select an E-mail address using Press to select 2.RESOLUTIONSelect to program a paper size Press to select 3.COMPRESSIONSelect to program a compression To select 4.PAPER SizePress to delete the Abbreviated Dial Number Select the desired action for the Abbreviated Dial NumberPress to modify the Abbreviated Dial Number Press to retain the Abbreviated Dial NumberThis machine provides up to 75 One Touch keys. Keys One Touch Key RegistrationRegistering New One Touch Key Enter an E-mail address and press KeyWhen you want to search an E-mail address from ABB 13Edit the E-mail address and press the keyScreen returns to the ONE Touch KEY menu. Go to step Press to select 4.PAPER Size Screen returns to the ONE Touch KEY entry screen at step Modifying/Deleting an Existing One Touch KeyPress to modify the One Touch Key Press to retain the One Touch KeyGroup Number Registration Registering New Group NumberSelect 2.GROUP Numbers and press the key Delete the Destination GroupPress desired One Touch Enter the desired Abbreviated Dial Number Press the keyScreen returns to Group Number menu Press to select 1.YES and delete the destinationScreen returns to the Group Number entry screen at step Modifying/Deleting an Existing Group NumberPress to modify the Group Number Press to retain the Group Number32BASIC Functions Setup 2SETUP Setup Flow TCP/IP Configuration To select 01.BOOTP/DHCP BootP/DHCP SettingTo enable the BOOTP/DHCP, press To select To disable the BOOTP/DHCP, press To selectDisplay returns to the Network menu IP Address SettingEnter the IP address using the Dial Keypad and press Key PressSubnetmask Setting Keypad and press Press Default Gateway SettingEnter the Default Gateway address using the Dial To select 04.DEFAULT GatewayHost Name Setting Before Setting Up Mail Account SetupMail Address Setting When the Receive Mode is set to SmtpPress the key and press Press to select 05.E-MAIL Tip Error E-mail Forward Address SettingThis sets the type of protocols used for receiving E-mail Receive Mode SettingPress the key and press POP Server Address SettingPressADDRESS. to select 04.POP Server POP Server Address POP Time SettingUse the or key to select the desired time Press to select 05.E-MAIL Press to select 05.POP TimePublic is set as the default POP login name POP Login Name SettingPass is set as the default POP password POP Password SettingSmtp Server Address Setting Mail POP Login Name OFF Mail Properties SetupFor further details, see Offramp Gateway Setup on Display returns to the E-MAIL Setup menu Print Text Body SettingBody Page Limit Setting Is set as the default body page limitPress Key and press Send MDN Setting Print Header Setting PressERROR. to select 05.PRINT E-MAIL Print E-mail Error SettingPrint DSN Setting Print MDN Setting Request DSN Setting Display returns to the E-MAIL Setup menu Confirmation Timer SettingTIMER.Press To select 12.CONFIRMATION Set the time interval for the Confirmation Timer functionMessage Size Limit Setting Display returns to the Scan Setup menu Scan to E-MAIL SetupResolution Setting Press to select 01.SCAN ResolutionUse the or key to select desired size Press the key Onramp Gateway Setup What is a Onramp Gateway?Onramp Gateway, Onramp Gateway Overview Enter the Relay Box Number and press the key Setting Up a Relay Box with E-mail AddressSelect the password option Press Key Key and press To selectPress to select 2.SEARCH Name Enter the passwordEnter the End Station Press designated One Touch keyAddress, press To select 2.E-MAIL Address SETUP. Go to step Select the destination using the or key Press the keyNumber and press the key Offramp Gateway, Offramp Gateway Overview Offramp Gateway SetupWhat is a Offramp Gateway? What is SMTP?Sending to Facsimile Offramp-email-address syntax How to send a document using Offramp GatewayWhen the sender wants to send an E-mail for Offramp Gateway How does the e-STUDIO16/20/25 receive E-mail through SMTP?Setting Up for Offramp Gateway Mail to Fax Gateway Setting Gateway Print Setting Gateway Security Setting FTP Server Login Password Additional Functions SetupFTP Server Login Name Setting FTP Server Login NameBefore pressing the key FTP Server Login Password SettingCard If you want cancel the FTP setting, press Pass is set as a default login passwordAfter 2 seconds, the Operation Completed message is LAN FAX Server Address SettingDisplayed and returns to the Initial Setup menu. It may Before pressing KeyDisplay returns to the LAN FAX menu Setup Lists and Reports 2LISTS and Reports Unsuccessful Report of DSN Mail Notification Reports Print FormatDSN Reports Successful Report of DSNMDN Report Alert Report Alert ReportTransmission/Reception Journal List and Report Print Format× 7.7 200 x 200 dpi 300 dpi × 15.4 200 x 400 dpi × 3.85 200 x 100 dpiMemory Transmission Report Multi-Address Transmission Report 10LISTS and Reports Alphabetical Sort List Preset Dialing Number ListsReport Mailmode Abbreviated Dial Number ListGroup Number List One Touch Number List Function List First Copy Function ListFunction List Second Copy Menu List First Copy Menu List ProgramMenu List Second Copy Memory Reception File NBR Type From Date Time Power Failure ListPower Failure List Receiving the E-mail from Smtp Troubleshooting 2TROUBLESHOOTING Error Messages Operation ErrorCheck E-mail Error Invalid data Input ErrorInitializing now OthersError Message Cause Solution Transmission/Reception ErrorInternet Fax Transmission Error Internet Fax Reception ErrorTransmit Code Error Code Printed on ReportReceive Code Page 10TROUBLESHOOTING Technical Word Reference Technical Word Reference Domain SentMail Address Internet Fax HostHostname InternetSubnet/Subnet Mask POP/POP3, post office protocolTechnical Word Reference E1-17063A, 01-07 TG