10TROUBLESHOOTING | Toshiba E1-17063A instruction

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Toshiba E1-17063A manual 10TROUBLESHOOTING

Contents

Page Electronic Imaging Division Musick, Irvine, CA For U.S.A. only For Canada only 17th Floor Queen Street Auckland New Zealand Phone 64 9 307 Office Product Group McNABB StreetFor New Zealand only Preface Features of the e-STUDIO16/20/25 Internet Fax Functions Table of Contents Resolution Setting Message Size Limit Setting Setup List and Report Print Format DSN Reports MDN Report Alert Report Precautions for Internet Transmission PrecautionsPage Introduction 2INTRODUCTION POP and Smtp Before Connecting the Machine to Internet Confirmed E-mail Server Internet Fax to/from Client Computers Internet FAX Transmission OverviewInternet Fax to Internet Fax Onramp Gateway Transmission Offramp Gateway Transmission Rear View Green IndicatorAmber Indicator Facsimile Unit Description Basic Functions 2BASIC Functions Receiving Modes Automatic Receiving ModeReceive E-MAIL Receiving from Smtp Server Manual Receiving ModePress the key twice time to enter the I-Fax Mode Searching is completed Text Body Output Output Print Format for Receiving E-mail Header Output This output is printed when the Print Header is set to onP3-26 Setup E-MAIL Properties Setup Print Header Setting Send E-MAIL Selecting Send ModeEntering Internet Fax Mode How to Set Receiver Capability How to Set Scanning ConditionEntering Scan to E-mail Mode Press the key to enter the Scan to E-mail mode Continue the operation for specifying the recipients Scanning condition setting is completed Press Key to complete the setting How to Set Image DensityPress Key at the Internet Fax Mode or Scan to E-mail Mode Use the or key to select desired contrast mode Specifying the Recipients Press Key When you set the original on the glass, go toWhen scanning on the glass using e-STUDIO16 Sending Internet Fax by Direct Input Sending Internet Fax by Abbreviated Dialing Key at the Internet Fax Mode orSelect whether scanning another original Sending Internet Fax by One Touch Key Continue the operation Sending Internet Fax by Alphabet Dialing Sent History list are displayed. Select Scan to E-mail Mode PressDestination using Key Press Sending Internet Fax by Sent History Dialing To select 5.RECEPTION History Sending Internet Fax by Reception History DialingPress Key to scan another original No and press Key to complete the operation No and press Key to complete the operation Sending Internet Fax by Group DialingSending Internet Fax by Multi-Key Quick Broadcast Press Key to scan another original Modify the Existing destination Specify the E-mail addressesSelect Review List and press the key Delete the Existing destination Press the key Select 1.ABB. Numbers and press the key Automatictelephone Dialing RegistrationAbbreviated Dialer Registration Registering New Abbreviated Dial Number Screen returns to the ABB. Number menu Press to select 6.E-MAIL AddressEnter an E-mail address and press the key Panel and press the key Press To select 2.SENT HISTORY. Select an 12E-mail address using Key14Select an E-mail address using Press to select 2.RESOLUTION Select to program a paper size Press to select 3.COMPRESSIONSelect to program a compression To select 4.PAPER Size Press to delete the Abbreviated Dial Number Select the desired action for the Abbreviated Dial NumberPress to modify the Abbreviated Dial Number Press to retain the Abbreviated Dial Number This machine provides up to 75 One Touch keys. Keys One Touch Key RegistrationRegistering New One Touch Key Enter an E-mail address and press Key Screen returns to the ONE Touch KEY menu. Go to step When you want to search an E-mail address from ABB13Edit the E-mail address and press the key Press to select 4.PAPER Size Screen returns to the ONE Touch KEY entry screen at step Modifying/Deleting an Existing One Touch KeyPress to modify the One Touch Key Press to retain the One Touch Key Select 2.GROUP Numbers and press the key Group Number RegistrationRegistering New Group Number Delete the Destination GroupPress desired One Touch Enter the desired Abbreviated Dial Number Press the key Screen returns to Group Number menu Press to select 1.YES and delete the destination Screen returns to the Group Number entry screen at step Modifying/Deleting an Existing Group NumberPress to modify the Group Number Press to retain the Group Number 32BASIC Functions Setup 2SETUP Setup Flow TCP/IP Configuration To select 01.BOOTP/DHCP BootP/DHCP SettingTo enable the BOOTP/DHCP, press To select To disable the BOOTP/DHCP, press To select Display returns to the Network menu IP Address SettingEnter the IP address using the Dial Keypad and press Key Press Subnetmask Setting Keypad and press Press Default Gateway SettingEnter the Default Gateway address using the Dial To select 04.DEFAULT Gateway Host Name Setting Before Setting Up Mail Account Setup Press the key and press Press to select 05.E-MAIL Mail Address SettingWhen the Receive Mode is set to Smtp Tip Error E-mail Forward Address Setting This sets the type of protocols used for receiving E-mail Receive Mode Setting Press the key and press POP Server Address Setting PressADDRESS. to select 04.POP Server POP Server Address POP Time Setting Use the or key to select the desired time Press to select 05.E-MAIL Press to select 05.POP Time Public is set as the default POP login name POP Login Name Setting Pass is set as the default POP password POP Password Setting Smtp Server Address Setting Mail POP Login Name OFF Mail Properties Setup For further details, see Offramp Gateway Setup on Display returns to the E-MAIL Setup menu Print Text Body Setting Press Key and press Body Page Limit SettingIs set as the default body page limit Send MDN Setting Print Header Setting PressERROR. to select 05.PRINT E-MAIL Print E-mail Error Setting Print DSN Setting Print MDN Setting Request DSN Setting Display returns to the E-MAIL Setup menu Confirmation Timer SettingTIMER.Press To select 12.CONFIRMATION Set the time interval for the Confirmation Timer function Message Size Limit Setting Display returns to the Scan Setup menu Scan to E-MAIL SetupResolution Setting Press to select 01.SCAN Resolution Use the or key to select desired size Press the key Onramp Gateway, Onramp Gateway Overview Onramp Gateway SetupWhat is a Onramp Gateway? Enter the Relay Box Number and press the key Setting Up a Relay Box with E-mail AddressSelect the password option Press Key Key and press To select Press to select 2.SEARCH Name Enter the passwordEnter the End Station Press designated One Touch key Address, press To select 2.E-MAIL Address SETUP. Go to step Select the destination using the or key Press the key Number and press the key Offramp Gateway, Offramp Gateway Overview Offramp Gateway SetupWhat is a Offramp Gateway? What is SMTP? Sending to Facsimile Offramp-email-address syntax How to send a document using Offramp GatewayWhen the sender wants to send an E-mail for Offramp Gateway How does the e-STUDIO16/20/25 receive E-mail through SMTP? Setting Up for Offramp Gateway Mail to Fax Gateway Setting Gateway Print Setting Gateway Security Setting FTP Server Login Password Additional Functions SetupFTP Server Login Name Setting FTP Server Login Name Before pressing the key FTP Server Login Password SettingCard If you want cancel the FTP setting, press Pass is set as a default login password After 2 seconds, the Operation Completed message is LAN FAX Server Address SettingDisplayed and returns to the Initial Setup menu. It may Before pressing Key Display returns to the LAN FAX menu Setup Lists and Reports 2LISTS and Reports Unsuccessful Report of DSN Mail Notification Reports Print FormatDSN Reports Successful Report of DSN MDN Report Alert Report Alert Report Transmission/Reception Journal List and Report Print Format × 7.7 200 x 200 dpi 300 dpi × 15.4 200 x 400 dpi × 3.85 200 x 100 dpi Memory Transmission Report Multi-Address Transmission Report 10LISTS and Reports Alphabetical Sort List Preset Dialing Number Lists Report Mailmode Abbreviated Dial Number List Group Number List One Touch Number List Function List First Copy Function List Function List Second Copy Menu List First Copy Menu List Program Menu List Second Copy Memory Reception File NBR Type From Date Time Power Failure List Power Failure List Receiving the E-mail from Smtp Troubleshooting 2TROUBLESHOOTING Check E-mail Error Error MessagesOperation Error Invalid data Input Error Initializing now Others Error Message Cause Solution Transmission/Reception ErrorInternet Fax Transmission Error Internet Fax Reception Error Transmit Code Error Code Printed on Report Receive Code Page 10TROUBLESHOOTING Technical Word Reference Technical Word Reference Mail Address DomainSent Internet Fax HostHostname Internet Subnet/Subnet Mask POP/POP3, post office protocol Technical Word Reference E1-17063A, 01-07 TG