Error Code Printed on Report, Transmit Code | Toshiba E1-17063A

2. Error Code Printed on Report

When an Error Code is printed as a status indication on Transmission Reports, etc. related to Internet Fax transmission, refer to the following description for the applicable Error Code to determine the cause and solution.

Transmit Code

Error Code	Cause	Solution

60	An error occurs during converting	The Internet Fax unit may be
	the image data.	required to be replaced. Call for
		service.

61	An error occurs during editing the	The Internet Fax unit may be
	text data.	required to be replaced. Call for
		service.

62	Cannot access to the Network	The Network Interface Card or
	Interface Card.	Internet Fax unit may be required to
		be replaced. Call for service.
63	Sequence problem occurs in	Check the connector cable is
63	Sequence problem occurs in	Check the connector cable is
	IEEE1284 interface.	correctly connected. If the error		5
		repeatedly occurs, the Internet Fax		5
		unit may be required to be replaced.
		Call for service.

71	An error or timeout error occurs	Check the SMTP server address is
	during accessing to the SMTP	correctly set (see page 3-19).
	server.	Check your mail server is supported
		by the Internet Fax (see page 1-4)
		or correctly set up for the Internet
		Fax.
72	The Host Name is incorrect.	Set the Host Name correctly (see
		page 3-9).
73	The E-mail Address of this machine	Set the E-mail Address of this
	has not been set.	machine (see page 3-11).

74	The SMTP Server Address has not	Set the SMTP Server Address (see
	been set.	page 3-19).

75	The IP Address of this machine has	Set the IP Address of this machine
	not been set.	(see page 3-4).

76	The scanned data size of a page	Change the Message Size Limit and
	exceeds the limitation.	try again (see page 3-32 or 3-34).

77	The mail server cannot find the	Check the E-mail address that you
	destination of E-mail address that	send and try again.
	you send.

78	The E-mail Address of this machine	Set the E-mail Address of this
	is incorrect.	machine correctly (see page 3-11).

79	An error occurs in the connection of	Try again when the line traffic of
	SMTP server because of line traffic.	your network becomes less.

7A	The unsuccessful DSN is received	Check the E-mail address that you
	from the mail server.	send and try again.
7B	The recipient cannot successfully	The capability of E-mail that you
	receive your E-mail and	send is not supported by the
	unsuccessful MDN is received.	recipient MUA. Check the capability
		setting and try again.

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Toshiba E1-17063A manual Error Code Printed on Report, Transmit Code

Contents

Page For U.S.A. only Electronic Imaging Division Musick, Irvine, CA For Canada only 17th Floor Queen Street Auckland New Zealand Phone 64 9 307 Office Product Group McNABB StreetFor New Zealand only Preface Features of the e-STUDIO16/20/25 Internet Fax Functions Table of Contents Setup Resolution Setting Message Size Limit Setting DSN Reports MDN Report Alert Report List and Report Print Format Precautions Precautions for Internet TransmissionPage Introduction 2INTRODUCTION Before Connecting the Machine to Internet POP and Smtp Confirmed E-mail Server Internet Fax to/from Client Computers Internet FAX Transmission OverviewInternet Fax to Internet Fax Onramp Gateway Transmission Offramp Gateway Transmission Green Indicator Amber IndicatorFacsimile Unit Description Rear View Basic Functions 2BASIC Functions Receiving Modes Automatic Receiving ModeReceive E-MAIL Manual Receiving Mode Press the key twice time to enter the I-Fax ModeSearching is completed Receiving from Smtp Server Output Print Format for Receiving E-mail Text Body Output Header Output This output is printed when the Print Header is set to onP3-26 Setup E-MAIL Properties Setup Print Header Setting Send E-MAIL Selecting Send ModeEntering Internet Fax Mode How to Set Scanning Condition Entering Scan to E-mail ModePress the key to enter the Scan to E-mail mode How to Set Receiver Capability Scanning condition setting is completed Continue the operation for specifying the recipients How to Set Image Density Press Key at the Internet Fax Mode or Scan to E-mail ModeUse the or key to select desired contrast mode Press Key to complete the setting Specifying the Recipients When you set the original on the glass, go to When scanning on the glass using e-STUDIO16Sending Internet Fax by Direct Input Press Key Key at the Internet Fax Mode or Select whether scanning another originalSending Internet Fax by One Touch Key Sending Internet Fax by Abbreviated Dialing Sending Internet Fax by Alphabet Dialing Continue the operation Scan to E-mail Mode Press Destination using Key PressSending Internet Fax by Sent History Dialing Sent History list are displayed. Select Sending Internet Fax by Reception History Dialing Press Key to scan another originalNo and press Key to complete the operation To select 5.RECEPTION History Sending Internet Fax by Group Dialing Sending Internet Fax by Multi-Key Quick BroadcastPress Key to scan another original No and press Key to complete the operation Specify the E-mail addresses Select Review List and press the keyDelete the Existing destination Modify the Existing destination Automatictelephone Dialing Registration Abbreviated Dialer RegistrationRegistering New Abbreviated Dial Number Press the key Select 1.ABB. Numbers and press the key Press to select 6.E-MAIL Address Enter an E-mail address and press the keyPanel and press the key Screen returns to the ABB. Number menu 12E-mail address using Key 14Select an E-mail address usingPress to select 2.RESOLUTION Press To select 2.SENT HISTORY. Select an Press to select 3.COMPRESSION Select to program a compressionTo select 4.PAPER Size Select to program a paper size Select the desired action for the Abbreviated Dial Number Press to modify the Abbreviated Dial NumberPress to retain the Abbreviated Dial Number Press to delete the Abbreviated Dial Number One Touch Key Registration Registering New One Touch KeyEnter an E-mail address and press Key This machine provides up to 75 One Touch keys. Keys Screen returns to the ONE Touch KEY menu. Go to step When you want to search an E-mail address from ABB13Edit the E-mail address and press the key Press to select 4.PAPER Size Modifying/Deleting an Existing One Touch Key Press to modify the One Touch KeyPress to retain the One Touch Key Screen returns to the ONE Touch KEY entry screen at step Select 2.GROUP Numbers and press the key Group Number RegistrationRegistering New Group Number Group Press desired One TouchEnter the desired Abbreviated Dial Number Press the key Delete the Destination Press to select 1.YES and delete the destination Screen returns to Group Number menu Modifying/Deleting an Existing Group Number Press to modify the Group NumberPress to retain the Group Number Screen returns to the Group Number entry screen at step 32BASIC Functions Setup 2SETUP Setup Flow TCP/IP Configuration BootP/DHCP Setting To enable the BOOTP/DHCP, press To selectTo disable the BOOTP/DHCP, press To select To select 01.BOOTP/DHCP IP Address Setting Enter the IP address using the Dial Keypad and pressKey Press Display returns to the Network menu Subnetmask Setting Default Gateway Setting Enter the Default Gateway address using the DialTo select 04.DEFAULT Gateway Keypad and press Press Host Name Setting Mail Account Setup Before Setting Up Press the key and press Press to select 05.E-MAIL Mail Address SettingWhen the Receive Mode is set to Smtp Error E-mail Forward Address Setting Tip Receive Mode Setting This sets the type of protocols used for receiving E-mail POP Server Address Setting Press the key and press POP Time Setting PressADDRESS. to select 04.POP Server POP Server Address Press to select 05.E-MAIL Press to select 05.POP Time Use the or key to select the desired time POP Login Name Setting Public is set as the default POP login name POP Password Setting Pass is set as the default POP password Smtp Server Address Setting Mail POP Login Name Mail Properties Setup OFF For further details, see Offramp Gateway Setup on Print Text Body Setting Display returns to the E-MAIL Setup menu Press Key and press Body Page Limit SettingIs set as the default body page limit Send MDN Setting Print Header Setting Print E-mail Error Setting PressERROR. to select 05.PRINT E-MAIL Print DSN Setting Print MDN Setting Request DSN Setting Confirmation Timer Setting TIMER.Press To select 12.CONFIRMATIONSet the time interval for the Confirmation Timer function Display returns to the E-MAIL Setup menu Message Size Limit Setting Scan to E-MAIL Setup Resolution SettingPress to select 01.SCAN Resolution Display returns to the Scan Setup menu Use the or key to select desired size Press the key Onramp Gateway, Onramp Gateway Overview Onramp Gateway SetupWhat is a Onramp Gateway? Setting Up a Relay Box with E-mail Address Select the password optionPress Key Key and press To select Enter the Relay Box Number and press the key Enter the password Enter the End StationPress designated One Touch key Press to select 2.SEARCH Name Select the destination using the or key Press the key Address, press To select 2.E-MAIL Address SETUP. Go to step Number and press the key Offramp Gateway Setup What is a Offramp Gateway?What is SMTP? Offramp Gateway, Offramp Gateway Overview How to send a document using Offramp Gateway When the sender wants to send an E-mail for Offramp GatewayHow does the e-STUDIO16/20/25 receive E-mail through SMTP? Sending to Facsimile Offramp-email-address syntax Setting Up for Offramp Gateway Mail to Fax Gateway Setting Gateway Print Setting Gateway Security Setting Additional Functions Setup FTP Server Login Name SettingFTP Server Login Name FTP Server Login Password FTP Server Login Password Setting Card If you want cancel the FTP setting, pressPass is set as a default login password Before pressing the key LAN FAX Server Address Setting Displayed and returns to the Initial Setup menu. It mayBefore pressing Key After 2 seconds, the Operation Completed message is Display returns to the LAN FAX menu Setup Lists and Reports 2LISTS and Reports Mail Notification Reports Print Format DSN ReportsSuccessful Report of DSN Unsuccessful Report of DSN MDN Report Alert Report Alert Report List and Report Print Format Transmission/Reception Journal × 3.85 200 x 100 dpi × 7.7 200 x 200 dpi 300 dpi × 15.4 200 x 400 dpi Memory Transmission Report Multi-Address Transmission Report 10LISTS and Reports Preset Dialing Number Lists Alphabetical Sort List Abbreviated Dial Number List Report Mailmode Group Number List One Touch Number List Function List Function List First Copy Function List Second Copy Menu List Program Menu List First Copy Menu List Second Copy Power Failure List Memory Reception File NBR Type From Date Time Power Failure List Receiving the E-mail from Smtp Troubleshooting 2TROUBLESHOOTING Check E-mail Error Error MessagesOperation Error Input Error Invalid data Others Initializing now Transmission/Reception Error Internet Fax Transmission ErrorInternet Fax Reception Error Error Message Cause Solution Error Code Printed on Report Transmit Code Receive Code Page 10TROUBLESHOOTING Technical Word Reference Technical Word Reference Mail Address DomainSent Host HostnameInternet Internet Fax POP/POP3, post office protocol Subnet/Subnet Mask Technical Word Reference E1-17063A, 01-07 TG