Receive Code | Toshiba E1-17063A guide

Receive Code

		Error Code	Cause	Solution
		80	Sequence problem occurs in	Check the connector cable is
			IEEE1284 interface.	correctly connected. If the error
				repeatedly occurs, the Internet Fax
				unit may be required to be replaced.
				Call for service.
		90	The received image data or text	Contact your sender to resend the
			data is damaged. The machine	image data in the TIFF-FX format
			receives the image data in unknown	and in the resolution of either
			format (non-TIFF-FX format). The	200x100, 200x200, 400x200,
			encoding type of received E-mail is	400x400 (dpi). This E-mail should
			invalid.	be forwarded to the Error E-mail
				Forward Address if programmed.
				Check received E-mail forwarded to
				your PC.
				your PC.
5		91	The received image data or text	Contact your sender to resend the
5			data is damaged. The machine	image data in the TIFF-FX format
			receives the image data in unknown	and in the resolution of either
			format (non-TIFF-FX format). The	200x100, 200x200, 400x200,
			encoding type of received E-mail is	400x400 (dpi).
			invalid.

		92	An error occurs during analyzing the	Contact the sender and ask to
			E-mail. The received E-mail may	resend the E-mail without functions
			contain the functions that are not	that not supported by the Internet
			supported by the Internet Fax unit.	Fax. This E-mail should be
				forwarded to the Error E-mail
				Forward Address if programmed.
				Check received E-mail forwarded to
				your PC.
		93	An error occurs during analyzing the	Contact the sender and ask to
			E-mail. The received E-mail may	resend the E-mail without functions
			contain the functions that are not	that not supported by the Internet
			supported by the Internet Fax unit.	Fax.

		94	Memory overflow occurs.	Contact the sender and ask to
				resend the E-mail by reducing the
				size of E-mail. This E-mail should
				be forwarded to the Error E-mail
				Forward Address if programmed.
				Check received E-mail forwarded to
				your PC.
		95	Memory overflow occurs.	Contact the sender and ask to
				resend the E-mail by reducing the
				size of E-mail.

5-8TROUBLESHOOTING

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Toshiba E1-17063A manual Receive Code

Contents

Page Electronic Imaging Division Musick, Irvine, CA For U.S.A. only For Canada only Office Product Group McNABB Street For New Zealand only17th Floor Queen Street Auckland New Zealand Phone 64 9 307 Preface Features of the e-STUDIO16/20/25 Internet Fax Functions Table of Contents Resolution Setting Message Size Limit Setting Setup List and Report Print Format DSN Reports MDN Report Alert Report Precautions for Internet Transmission PrecautionsPage Introduction 2INTRODUCTION POP and Smtp Before Connecting the Machine to Internet Confirmed E-mail Server Internet FAX Transmission Overview Internet Fax to Internet FaxInternet Fax to/from Client Computers Onramp Gateway Transmission Offramp Gateway Transmission Amber Indicator Green IndicatorFacsimile Unit Description Rear View Basic Functions 2BASIC Functions Automatic Receiving Mode Receive E-MAILReceiving Modes Press the key twice time to enter the I-Fax Mode Manual Receiving ModeSearching is completed Receiving from Smtp Server Text Body Output Output Print Format for Receiving E-mail This output is printed when the Print Header is set to on P3-26 Setup E-MAIL Properties Setup Print Header SettingHeader Output Selecting Send Mode Entering Internet Fax ModeSend E-MAIL Entering Scan to E-mail Mode How to Set Scanning ConditionPress the key to enter the Scan to E-mail mode How to Set Receiver Capability Continue the operation for specifying the recipients Scanning condition setting is completed Press Key at the Internet Fax Mode or Scan to E-mail Mode How to Set Image DensityUse the or key to select desired contrast mode Press Key to complete the setting Specifying the Recipients When scanning on the glass using e-STUDIO16 When you set the original on the glass, go toSending Internet Fax by Direct Input Press Key Select whether scanning another original Key at the Internet Fax Mode orSending Internet Fax by One Touch Key Sending Internet Fax by Abbreviated Dialing Continue the operation Sending Internet Fax by Alphabet Dialing Destination using Key Press Scan to E-mail Mode PressSending Internet Fax by Sent History Dialing Sent History list are displayed. Select Press Key to scan another original Sending Internet Fax by Reception History DialingNo and press Key to complete the operation To select 5.RECEPTION History Sending Internet Fax by Multi-Key Quick Broadcast Sending Internet Fax by Group DialingPress Key to scan another original No and press Key to complete the operation Select Review List and press the key Specify the E-mail addressesDelete the Existing destination Modify the Existing destination Abbreviated Dialer Registration Automatictelephone Dialing RegistrationRegistering New Abbreviated Dial Number Press the key Select 1.ABB. Numbers and press the key Enter an E-mail address and press the key Press to select 6.E-MAIL AddressPanel and press the key Screen returns to the ABB. Number menu 14Select an E-mail address using 12E-mail address using KeyPress to select 2.RESOLUTION Press To select 2.SENT HISTORY. Select an Select to program a compression Press to select 3.COMPRESSIONTo select 4.PAPER Size Select to program a paper size Press to modify the Abbreviated Dial Number Select the desired action for the Abbreviated Dial NumberPress to retain the Abbreviated Dial Number Press to delete the Abbreviated Dial Number Registering New One Touch Key One Touch Key RegistrationEnter an E-mail address and press Key This machine provides up to 75 One Touch keys. Keys When you want to search an E-mail address from ABB 13Edit the E-mail address and press the keyScreen returns to the ONE Touch KEY menu. Go to step Press to select 4.PAPER Size Press to modify the One Touch Key Modifying/Deleting an Existing One Touch KeyPress to retain the One Touch Key Screen returns to the ONE Touch KEY entry screen at step Group Number Registration Registering New Group NumberSelect 2.GROUP Numbers and press the key Press desired One Touch GroupEnter the desired Abbreviated Dial Number Press the key Delete the Destination Screen returns to Group Number menu Press to select 1.YES and delete the destination Press to modify the Group Number Modifying/Deleting an Existing Group NumberPress to retain the Group Number Screen returns to the Group Number entry screen at step 32BASIC Functions Setup 2SETUP Setup Flow TCP/IP Configuration To enable the BOOTP/DHCP, press To select BootP/DHCP SettingTo disable the BOOTP/DHCP, press To select To select 01.BOOTP/DHCP Enter the IP address using the Dial Keypad and press IP Address SettingKey Press Display returns to the Network menu Subnetmask Setting Enter the Default Gateway address using the Dial Default Gateway SettingTo select 04.DEFAULT Gateway Keypad and press Press Host Name Setting Before Setting Up Mail Account Setup Mail Address Setting When the Receive Mode is set to SmtpPress the key and press Press to select 05.E-MAIL Tip Error E-mail Forward Address Setting This sets the type of protocols used for receiving E-mail Receive Mode Setting Press the key and press POP Server Address Setting PressADDRESS. to select 04.POP Server POP Server Address POP Time Setting Use the or key to select the desired time Press to select 05.E-MAIL Press to select 05.POP Time Public is set as the default POP login name POP Login Name Setting Pass is set as the default POP password POP Password Setting Smtp Server Address Setting Mail POP Login Name OFF Mail Properties Setup For further details, see Offramp Gateway Setup on Display returns to the E-MAIL Setup menu Print Text Body Setting Body Page Limit Setting Is set as the default body page limitPress Key and press Send MDN Setting Print Header Setting PressERROR. to select 05.PRINT E-MAIL Print E-mail Error Setting Print DSN Setting Print MDN Setting Request DSN Setting TIMER.Press To select 12.CONFIRMATION Confirmation Timer SettingSet the time interval for the Confirmation Timer function Display returns to the E-MAIL Setup menu Message Size Limit Setting Resolution Setting Scan to E-MAIL SetupPress to select 01.SCAN Resolution Display returns to the Scan Setup menu Use the or key to select desired size Press the key Onramp Gateway Setup What is a Onramp Gateway?Onramp Gateway, Onramp Gateway Overview Select the password option Setting Up a Relay Box with E-mail AddressPress Key Key and press To select Enter the Relay Box Number and press the key Enter the End Station Enter the passwordPress designated One Touch key Press to select 2.SEARCH Name Address, press To select 2.E-MAIL Address SETUP. Go to step Select the destination using the or key Press the key Number and press the key What is a Offramp Gateway? Offramp Gateway SetupWhat is SMTP? Offramp Gateway, Offramp Gateway Overview When the sender wants to send an E-mail for Offramp Gateway How to send a document using Offramp GatewayHow does the e-STUDIO16/20/25 receive E-mail through SMTP? Sending to Facsimile Offramp-email-address syntax Setting Up for Offramp Gateway Mail to Fax Gateway Setting Gateway Print Setting Gateway Security Setting FTP Server Login Name Setting Additional Functions SetupFTP Server Login Name FTP Server Login Password Card If you want cancel the FTP setting, press FTP Server Login Password SettingPass is set as a default login password Before pressing the key Displayed and returns to the Initial Setup menu. It may LAN FAX Server Address SettingBefore pressing Key After 2 seconds, the Operation Completed message is Display returns to the LAN FAX menu Setup Lists and Reports 2LISTS and Reports DSN Reports Mail Notification Reports Print FormatSuccessful Report of DSN Unsuccessful Report of DSN MDN Report Alert Report Alert Report Transmission/Reception Journal List and Report Print Format × 7.7 200 x 200 dpi 300 dpi × 15.4 200 x 400 dpi × 3.85 200 x 100 dpi Memory Transmission Report Multi-Address Transmission Report 10LISTS and Reports Alphabetical Sort List Preset Dialing Number Lists Report Mailmode Abbreviated Dial Number List Group Number List One Touch Number List Function List First Copy Function List Function List Second Copy Menu List First Copy Menu List Program Menu List Second Copy Memory Reception File NBR Type From Date Time Power Failure List Power Failure List Receiving the E-mail from Smtp Troubleshooting 2TROUBLESHOOTING Error Messages Operation ErrorCheck E-mail Error Invalid data Input Error Initializing now Others Internet Fax Transmission Error Transmission/Reception ErrorInternet Fax Reception Error Error Message Cause Solution Transmit Code Error Code Printed on Report Receive Code Page 10TROUBLESHOOTING Technical Word Reference Technical Word Reference Domain SentMail Address Hostname HostInternet Internet Fax Subnet/Subnet Mask POP/POP3, post office protocol Technical Word Reference E1-17063A, 01-07 TG