New Guest Checks, Guest Check Numbers | Toshiba FS-3700 Series

Chapter 3 - Guest Check Functions

New Guest Checks

3.1New Guest Checks

Guest Check Numbers

•Guest checks are assigned a check number by the system.

•Blocks of check numbers are allocated to each workstation, so the range of check numbers will always be the same for each workstation.

Auto Create / Auto Recall Modes

After an employee has logged into the system, the workstation is in one of two check modes. The AUTO CREATE setting in the Job Code Setup table for the employee determines the mode.

•AUTO CREATE set to YES

∗ The workstation automatically allocates the next check.

•AUTO CREATE set to NO

∗

∗

∗

Sets the workstation for this employee to RECALL MODE.

This should be used only when the server is responsible for recalling and tendering checks started by other servers.

Example: The server is the cashier for a dual drive-thru.

Guest Check Prompts

•Required prompts can be for a table number, the number of guests in the party, and an order/tent number.

Ending a Service Round

•A service round begins when a check is created or recalled.

•The service round is completed when the check clears the screen by the server pressing {TOTAL} or {PRINT~CHECK}, or when the check is tendered with a

{MEDIA} key.

∗If a media is used to partially tender a check, the service round will end using {TOTAL}.

FS-3700 Owner’s Manual

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Toshiba FS-3700 Series New Guest Checks, Guest Check Numbers, Auto Create / Auto Recall Modes, Guest Check Prompts

Contents

FS-3700 Owners Manual Page Page FS-3700 Series Page FS-3700 and Accessories One Year Limited Warranty Page Page Table of Contents Remove Items from Checks Reports Functions Outside of a SalePage Chapter FS-3700 Overview Introduction Introduction Order Entry Screen Items Order Entry Screen Sample Order Entry Screen Sample FS-3700 Screens Sample Login Screen FS-3700 Overview Sample FS-3700 Screens Sample Start/Recall Check Screen Sample Table #/Guest Screen Sample Food Menu Screen Sample Menu Item Entry Screen Sample Cashier/Pay Screen Key Function POS Function Description POS Key Functions Summary Clear Input CategoryChange Modifier Change Seat Waste Exec Batch 1Exit Finished Prod Last Item Void Login/LogoutLabor Report NLU Hold Order Numeric Mgr ModePrint/Reset Journal No Sale Record Macro Reset JournalOrder Type #1- #4 Recall Table Sell Media +SeatSeat Select Keyboard System Report Station Report NLUStay Down Subtotal Tax Exempt Table NumberTable Select Tare User Report User LoginTotal Transfer Media Void All Items Video Mode# 1 # Void Xfer Chk To Svr Chapter Access System Access the System Enter approval ID Manager Overrides Clock ProcedureClocking In/Out Clock Out Login/Logout Logout Login One-Touch Login Chapter Guest Check Functions New Guest Checks Guest Check Functions Auto Create / Auto Recall Modes Ending a Service RoundNew Guest Checks Guest Check Numbers Table Number Table Select Preset KeyNew Check Prompts Screen prompts Enter guest count Guest Count Order Type Enter order number Order Number Broadcast changes? 1 Yes, 0 No Override Meal PeriodFor One Check Only For All Checks Today Add Extra Guest Information Add Guest Information Menu by PLU # Preset Menu ItemMore than One Preset Item Entering Menu Items With Prefix Price to No Open Priced Menu ItemScalable Menu Item With Prefix Price to Yes Enter Modifiers With Forced Display Enter Modifiers With Special Instructions Enter Modifiers With Spell-It Instructions With +SEAT and -SEAT Enter Items by Seat Numbers Change Seat Number With Seat Select Enter by Menu Item Size Sample Procedure Remove One Item Check Corrections Before SendingRemove Items from Checks Remove Last Item Remove All Items Before Sending Delete a Modifier Add a Modifier Replace a Modifier Send Items to Remote Printers Printer Mode Options Hold Order Yes Procedure SampleSend One Remote Slip from Multi Checks Hold Order Yes Send Multi Remote Slips from One Check Total End Service Round By Check Number Using the Number PadUsing List of Open Checks Recall a Check Recall by Order Type By Table Number Example Recall Table with Separate ChecksRecall With a Bar Code Scanner Recall with Dual Drive Thru Enter number of checks Split a CheckSplit By Item Split by Seat Number Split By Amount Enter table number Transfer a Guest CheckTransfer to a Server Enter ID Enter check number Transfer from a Server Transfer all Checks Combine Stored Checks Combine Checks Add to Stored Check by Order Type Add New Check to Stored Check Add New Check to Stored Check with Table # Change table? Combine Stored Checks to One TableONE CHK/TBL set to no ONE CHK/TBL set to YES Remove All Items Check AdjustmentsVoid Items on Stored Checks Remove Single Items Add a Discount or Surcharge Check Adjustments Guest Check Functions Subtotal Discount Item Discount Enter recipient ID Discount for Recipient Exempt Tax from a Check Auto Gratuity Add a Tip Add Charge Tip Change Default Charge Tip AmountRemove Default Charge Tip Amount Speed Pay Media Key Tenders for Full Tender the Check Overtender to Tip Tender a Check with Preset KeyTender With Tip Entry Split Tender Partial Tender Enter acct Tender to Charge AccountEnter amount Overtender to Tip with MEDIA~NLU Tender with MEDIA~NLU Split Tender With MEDIA~NLU Refund? Corrections to Closed ChecksRefund a Menu Item Change a Discount Change a Credit Card Tip Change Media Type Enter a Refund Check Review a Closed Check Review a Closed Check Guest Check Functions Chapter Functions Outside of a Sale Finished Product Waste Functions Outside of a Sall Finished Product Waste Loan Loan/Pickup Pickup Enter number of trans Transfer MediaSource media Destination media With Meal Period Price Levels YES Price ChangesWith Meal Period Price Levels no Tip Payout Paid Out Cash Out/In of Drawer Paid Chapter Reports Reports Overview Reports Overview Report Number Look up NLU Keys Printing a Report from the POS Screens Preset KeysPrint or View Reports Printing or Viewing a Report from the Reports Menu Carried Over Report Balancing NotesMenu Item Sales Financial Report System Report Report Sample Formats Revenue Key Code Report System Center Station User List of Reports Revenue System Center Station User Open Check Report Hourly Productivity Report Hourly Productivity Report Reports Report Items Sales Mix Report Gross Rev 55.32 Item Disc Discounts Detail Report Menu Item Sales Departments Menu Item Sales Categories Menu Item Sales Manager Voids Report Refund Report Readings Financial Report Balance Server Totals Deposit Departments Guests Tickets Average Check Trans Time Customer Summary Report Media Report LOAN/PICKUP Report Loan/Pickup Report Sales Tax Report Charge Account Report Discount Recipient Report Deposit Entry Report Report Programming Options for Z Reports Station SetupSetup Table System Config Function Table Option Applies to System User Report Reports Included in X and Z Reports Report Reports Page Toshiba TEC America