Introduction | Toshiba FS-3700 Series manual

Chapter 1 - FS-3700 Overview

Introduction

1.1Introduction

The FS-3700 is a touch screen POS system for use in the hospitality industry. In addition to the touch system, Toshiba TEC America offers a keyboard entry terminal system, the FS-2700 which utilizes similar software.

The FS-3700 can be used in a system of up to twelve workstations operating off a network. A Backoffice PC running the Windows XP Professional operating system can be integrated in a system to run software for additional maintenance and reporting.

This manual describes guest check processing and adjustments. Details of programming and configuring the FS-3700 system are in the FS-3700/3600/2700 Programming Manual.

The FS-3700 system offers a wide array of features that make it easily adaptable to all types of food service applications – including fine dine table service, dual drive-thru quick service, full-service bars, cafeterias, delis and school lunchrooms.

The FS-3700 system can be easily tailored for individual restaurant menus, personnel and operating procedures. Menus and prices can be changed to accommodate daily changes in meal period prices.

The FS-3700 touch workstation offers custom programming for any application through its unique system of soft-programmed POS touch screens.

A list summarizing POS Key Functions follows in this chapter. Detailed explanations of the more common functions are included in subsequent chapters of this manual.

FS-3700 Owner’s Manual

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Toshiba FS-3700 Series owner manual Introduction

Contents

FS-3700 Owners Manual Page Page FS-3700 Series Page FS-3700 and Accessories One Year Limited Warranty Page Page Table of Contents Remove Items from Checks Reports Functions Outside of a SalePage Chapter FS-3700 Overview Introduction Introduction Order Entry Screen Items Order Entry Screen Sample Order Entry Screen Sample FS-3700 Screens Sample Login Screen FS-3700 Overview Sample FS-3700 Screens Sample Start/Recall Check Screen Sample Table #/Guest Screen Sample Food Menu Screen Sample Menu Item Entry Screen Sample Cashier/Pay Screen Key Function POS Function Description POS Key Functions Summary Clear Input CategoryChange Modifier Change Seat Waste Exec Batch 1Exit Finished Prod Last Item Void Login/LogoutLabor Report NLU Hold Order Numeric Mgr ModePrint/Reset Journal No Sale Record Macro Reset JournalOrder Type #1- #4 Recall Table Sell Media +SeatSeat Select Keyboard System Report Station Report NLUStay Down Subtotal Tax Exempt Table NumberTable Select Tare User Report User LoginTotal Transfer Media Void All Items Video Mode# 1 # Void Xfer Chk To Svr Chapter Access System Access the System Enter approval ID Manager Overrides Procedure Clocking In/OutClock Clock Out Login/Logout Logout Login One-Touch Login Chapter Guest Check Functions New Guest Checks Guest Check Functions Auto Create / Auto Recall Modes Ending a Service RoundNew Guest Checks Guest Check Numbers Table Select Preset Key New Check PromptsTable Number Screen prompts Enter guest count Guest Count Order Type Enter order number Order Number Broadcast changes? 1 Yes, 0 No Override Meal PeriodFor One Check Only For All Checks Today Add Extra Guest Information Add Guest Information Menu by PLU # Preset Menu ItemMore than One Preset Item Entering Menu Items With Prefix Price to No Open Priced Menu ItemScalable Menu Item With Prefix Price to Yes Enter Modifiers With Forced Display Enter Modifiers With Special Instructions Enter Modifiers With Spell-It Instructions With +SEAT and -SEAT Enter Items by Seat Numbers Change Seat Number With Seat Select Enter by Menu Item Size Sample Procedure Remove One Item Check Corrections Before SendingRemove Items from Checks Remove Last Item Remove All Items Before Sending Delete a Modifier Add a Modifier Replace a Modifier Send Items to Remote Printers Printer Mode Options Procedure Sample Send One Remote Slip from Multi ChecksHold Order Yes Hold Order Yes Send Multi Remote Slips from One Check Total End Service Round By Check Number Using the Number PadUsing List of Open Checks Recall a Check Recall by Order Type By Table Number Example Recall Table with Separate ChecksRecall With a Bar Code Scanner Recall with Dual Drive Thru Split a Check Split By ItemEnter number of checks Split by Seat Number Split By Amount Enter table number Transfer a Guest CheckTransfer to a Server Enter ID Enter check number Transfer from a Server Transfer all Checks Combine Stored Checks Combine Checks Add to Stored Check by Order Type Add New Check to Stored Check Add New Check to Stored Check with Table # Change table? Combine Stored Checks to One TableONE CHK/TBL set to no ONE CHK/TBL set to YES Remove All Items Check AdjustmentsVoid Items on Stored Checks Remove Single Items Add a Discount or Surcharge Check Adjustments Guest Check Functions Subtotal Discount Item Discount Enter recipient ID Discount for Recipient Exempt Tax from a Check Auto Gratuity Add a Tip Change Default Charge Tip Amount Remove Default Charge Tip AmountAdd Charge Tip Speed Pay Media Key Tenders for Full Tender the Check Tender a Check with Preset Key Tender With Tip EntryOvertender to Tip Split Tender Partial Tender Tender to Charge Account Enter amountEnter acct Overtender to Tip with MEDIA~NLU Tender with MEDIA~NLU Split Tender With MEDIA~NLU Corrections to Closed Checks Refund a Menu ItemRefund? Change a Discount Change a Credit Card Tip Change Media Type Enter a Refund Check Review a Closed Check Review a Closed Check Guest Check Functions Chapter Functions Outside of a Sale Finished Product Waste Functions Outside of a Sall Finished Product Waste Loan Loan/Pickup Pickup Enter number of trans Transfer MediaSource media Destination media Price Changes With Meal Period Price Levels noWith Meal Period Price Levels YES Tip Payout Paid Out Cash Out/In of Drawer Paid Chapter Reports Reports Overview Reports Overview Report Number Look up NLU Keys Printing a Report from the POS Screens Preset KeysPrint or View Reports Printing or Viewing a Report from the Reports Menu Report Balancing Notes Menu Item SalesCarried Over Financial Report System Report Report Sample Formats Revenue Key Code Report System Center Station User List of Reports Revenue System Center Station User Open Check Report Hourly Productivity Report Hourly Productivity Report Reports Report Items Sales Mix Report Gross Rev 55.32 Item Disc Discounts Detail Report Menu Item Sales Departments Menu Item Sales Categories Menu Item Sales Manager Voids Report Refund Report Readings Financial Report Balance Server Totals Deposit Departments Guests Tickets Average Check Trans Time Customer Summary Report Media Report LOAN/PICKUP Report Loan/Pickup Report Sales Tax Report Charge Account Report Discount Recipient Report Deposit Entry Report Report Programming Options for Z Reports Station SetupSetup Table System Config Function Table Option Applies to System User Report Reports Included in X and Z Reports Report Reports Page Toshiba TEC America