TROUBLESHOOTING

User's Manual

 

A foreign object in the drawer could block laser

 

light from reading the DVD. Make sure there is no

 

obstruction. Remove any foreign object.

 

 

 

 

Check whether the DVD is dirty. If it is, wipe it

 

with a clean cloth dipped in water or a neutral

 

cleaner. See the CD/DVDs care section in

 

Chapter 4, Operating Basics, for details on

 

cleaning.

 

 

 

 

Check the Slim Select Bay lock on the bottom of

 

the computer. It should be in the lock position.

 

 

 

 

Check HW Setup, if DVD-ROM is not displayed

 

as the Slim Select Bay module, remove the

 

DVD-ROM drive and reinsert it.

 

 

 

Some DVD/CDs

The software or hardware configuration may

run correctly, but

be causing a problem. Make sure the

others do not

hardware configuration matches your software’s

 

needs. Check the DVD/CD’s documentation.

 

 

 

 

Check the type of DVD/CD you are using. The

 

drive supports:

 

DVD-ROM: DVD-ROM, DVD-Video

 

CD-ROM: Photo CD, CD-EXTRA, CD-R (read

 

only), CD-ROM, CD-Rewritable

 

(read only), CD-ROM x A, CD-DA,

 

CD-Text

 

 

 

 

Check the region code on the DVD. It must

 

match that on the DVD drive. Region codes are

 

listed in the DVD-ROM drive section in Chapter

 

2, The Grand Tour.

9-12

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Toshiba TE2000 manual Grand Tour