Hardware and system checklist

 

 

 

DVD does not play

Some video discs might not play properly in a

correctly in an

Expansion Station. Play the disc in the

optional Expansion

DVD-ROM drive installed in the computer.

Station

 

 

 

If problems persist, contact your dealer.

 

 

 

CD-RW/DVD-ROM drive

For more information, refer to Chapter 4, Operating Basics.

ProblemProcedure

You cannot access a CD or DVD in the drive

Make sure the drive’s drawer is securely closed. Press gently until it clicks into place.

Open the drawer and make sure the CD or DVD is properly seated. It should lie flat with the label facing up.

A foreign object in the drawer could block laser light from reading the CD or DVD. Make sure there is no obstruction. Remove any foreign object.

Check whether the DVD is dirty. If it is, wipe it with a clean cloth dipped in water or a neutral cleaner. See the CD/DVDs care section in Chapter 4, Operating Basics, for details on cleaning.

ROUBLESHOOTINGT

Some DVD/CDs

The software or hardware configuration may

run correctly, but

be causing a problem. Make sure the

others do not

hardware configuration matches your software’s

 

needs. Check the DVD/CD’s documentation.

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