| Hardware and system checklist | |
|
|
|
DVD does not play | Some video discs might not play properly in a | |
correctly in an | Expansion Station. Play the disc in the | |
optional Expansion | ||
Station |
|
|
| If problems persist, contact your dealer. | |
|
|
|
For more information, refer to Chapter 4, Operating Basics.
ProblemProcedureYou cannot access a CD or DVD in the drive
Make sure the drive’s drawer is securely closed. Press gently until it clicks into place.
Open the drawer and make sure the CD or DVD is properly seated. It should lie flat with the label facing up.
A foreign object in the drawer could block laser light from reading the CD or DVD. Make sure there is no obstruction. Remove any foreign object.
Check whether the DVD is dirty. If it is, wipe it with a clean cloth dipped in water or a neutral cleaner. See the CD/DVDs care section in Chapter 4, Operating Basics, for details on cleaning.
ROUBLESHOOTINGT
Some DVD/CDs | The software or hardware configuration may |
run correctly, but | be causing a problem. Make sure the |
others do not | hardware configuration matches your software’s |
| needs. Check the DVD/CD’s documentation. |