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Toshiba TE2000 manual Troubleshooting

Models: TE2000

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User's Manual

TROUBLESHOOTING

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Toshiba TE2000 manual Troubleshooting

Contents

Portable Personal Computer User’s Manual Toshiba TE2000Disclaimer CopyrightTrademarks Vcci Class B Information Modem warning noticeConformity Statement Redial Network Compatibility StatementJapan regulations Region selectionTelephone company procedures Type of servicePursuant to FCC CFR 47, Part Fax branding If problems ariseInstructions for IC CS-03 certified equipment DisconnectionPage AT&F AT&W AT%TE=0 ATZ Modem warning notice for AustraliaAny 30 minute period for any single manual call initiation, General conditions Regulatory Information Information to Wireless LAN UserWireless Interoperability Wireless LAN and your HealthEurope EU Declaration of Conformity Canada Industry Canada ICEt 11 2462 MHz Interference Statement USA-Federal Communications CommissionFCCTaiwan Using this equipment in JapanPage General Electronic communication device authorizationDevice Authorization Regulatory statementsCanada IC Notice United States of America and CanadaFCC Interference Statement Page Location of the required label Toshiba DVD-ROM drive SD-C2502** safety instructionStråling Matsushita CD-R/RW drive UJDA340** safety instruction Locationofofthetherequiredlabellabel Stråling Locationion of the required label of the required label Matsushita CD-RW/DVD-ROM drive UJDA720** safety instructionTo EN60825 Toshiba CD-RW/DVD-ROM drive SD-R2102** safety instruction Location of the required label Stråling Teac DVD-ROM drive DV-28E** safety instruction To EN60825 Teac CD-ROM drive CD-224E** safety instruction Location of the required label NÅR SIKKERHEDSAF-BRYDER ER Teac CD-R/RW drive CD-W28E** safety instruction Location of the required label Stråling 26-5, Toranomon 1-CHOME, MINATO-KU, Tokyo Japan Hitachi DVD-ROM drive GDR-8081N** safety instructionTo EN60825 Page Table of Contents Operating Basics Getting StartedXlii Power conditions Xliii Power and Power-Up ModesKeyboard Optional Devices HW Setup and PasswordsXliv Xlv TroubleshootingGlossary Index AppendixesPreface Manual contentsKeys ConventionsAbbreviations IconsXlix Key operationDisplay MessagesPage PC card overheating General PrecautionsStress injury Heat injury Pressure or impact damageLii Introduction Equipment checklistChapter Windows XP Windows 2000 Service PackFeatures FeaturesProcessor Disks MemoryKeyboard DisplayAccuPoint PowerPorts Multimedia SlotsCommunications Security Slim Select BaySoftware Special features Special featuresUtilities Double-click the Mouse icon UtilitiesOptions Slim Select Bay options OptionsIntroduction Front with the display closed Grand TourVideo-out jack PC card slot Left sideRight side Right sideBack side Underside UndersideGrand Tour Front with the display open Front with the display openPower source/system indicators IndicatorsIndicators Power source/system indicatorsKeypad overlay indicators Keyboard indicatorSlim Select Bay modules AC adaptorSlim Select Bay modules DVD-ROM drive IndicatorCD-R/RW drive CD-ROM driveCD-RW/DVD-ROM drive 12 The Slim Select Bay HDD adaptor Slim Select Bay HDD adaptorWeight saver Slim Select Bay 2nd battery packGetting Started Placement of computer Setting up your work spaceGeneral conditions Posture and positioning of the computer Seating and postureWork habits LightingOpening the display Connecting the AC adaptorConnect the power cord to the AC adaptor Turning on the power Turning on the powerShut Down mode Boot mode Windows XP Professional/2000 setupWindows 98 setup Turning off the powerBenefits of hibernation Hibernation modeAutomatic Hibernation Starting HibernationData save in hibernation mode Standby modeBenefits of standby Executing standby Restarting the computerStandby limitations Restoring the Windows system Software decompression window Getting Started Operating Basics Using AccuPointReplacing the cap AccuPoint II precautionsRemoving a module Changing Slim Select Bay modulesChanging Slim Select Bay modules DVD-ROM drive Using optical media drivesInstalling a module CD-ROM driveWrite Using optical media drivesLoading CDs CD-R/RW drive ReadManual release with the eject hole Inserting a CD Closing the drawer Removing CDs10 Removing a CD CD/DVDs care11 The 3 1/2 external diskette drive Using 3 1/2 external diskette driveUsing 3 1/2 external diskette drive Connecting 3 1/2 diskette driveDiskette care Disconnecting 3 1/2 diskette driveWireless communications Wireless communicationsWireless LAN Wireless communication switchLED status Indication Wireless communication LEDLAN cable types Connecting cableSuper Long Life scheme Disconnecting cable14 The Super Long Life Properties window Network Device SwitchRegion selection Using the internal modemProperties menu Using the internal modemLocation list for region selection SettingAutoRun Mode Modem SelectionDialing Properties ConnectingDisconnecting Cleaning the computerMoving the computer Heat dispersal Heat dispersalOperating Basics Typewriter keys KeyboardSoft keys Fn key combinations F1 … F12 function keysEmulating keys on enhanced keyboard Soft keys Fn key combinations Hotkeys Soft keys Fn key combinations Fn Sticky key Windows special keysKeypad overlay Emulating Fn key on external keyboardNumeric mode Arrow modeTurning on the overlays Temporarily using overlay overlay off Temporarily using normal keyboard overlay onTemporarily changing modes Generating Ascii characters Keyboard Power conditions Power and Power-Up ModesLED 2nd battery off Power conditions Battery indicators Power indicatorsDC in indicator Battery types Battery typesPower indicator Main batteryReal time clock battery Secondary battery optionSafety precautions Care and use of the battery packCare and use of the battery pack Time ProceduresBattery charging notice Charging the batteriesMonitoring battery capacity Retaining data with power off Maximizing battery operating timeExtending battery life Removing the battery pack Replacing the battery packReplacing the battery pack Installing the battery packPassword = Starting the computer by passwordHW Setup HW Setup and PasswordsAccessing HW Setup HW setup window Windows XP HW Setup windowThere are also three buttons OK, Cancel and Apply HW SetupUser Password PasswordDevice Configuration Device ConfigPointing Devices Parallel/PrinterCPU Boot PriorityFollowing order CD-ROM*, LAN, HDD Boot command, then the HDD installed USB Supervisor password Supervisor passwordPasswords Peripheral devices Power devicesOptional Devices Cards/memoryPC cards Installing a PC cardUser’s Manual PC cards Removing a PC cardMemory expansion Installing memory moduleRemoving the cover Memory expansionSeat the cover and secure it with two screws Removing memory moduleSlim Select Bay 2nd battery pack Additional battery packSlim Select Bay 2nd battery pack Removing InstallingSlim Select Bay HDD adaptor Battery chargerAdditional AC adaptor Slim Select Bay HDD adaptor12 Installing the HDD Advanced Port Replicator USB diskette driveAdvanced Port Replicator Parallel printer Set the Parallel Port Mode and press OKExternal monitor External monitorPS/2 mouse TelevisionPS/2 keyboard PS/2 keyboard15 Security lock Security lockProblem solving process TroubleshootingPreliminary checklist Analyzing the problem Hardware and system checklist Hardware and system checklistSystem start-up Self test PowerAC power Overheating power downProblem Procedure Problem Procedure BatteryPassword LCD panel Hard disk drive Foreign object in the drawer could block laser DVD-ROM drive Grand Tour ProblemProcedure Diskette drive Printer Infrared portAccuPoint Pointing devicePC card Serial mouse ProblemProcedureMonitor Sound system TV output signalUSB Modem No Carrier HibernationLAN Memory expansionToshiba support Where to writeBefore you call Europe Germany & Austria Toshiba supportTroubleshooting Appendix a SpecificationsPhysical Dimensions Power RequirementsNetwork control unit NCU Built-in ModemDisplay controller Display Controller and ModesAppendix B Table Video modes Video modesAppendix B 640 x 64K of 64K 60Hz Grph Pels 75Hz 85Hz +++ Escape sequence AT CommandsRepeat last command Appendix CDn Dial Bn Communication standard settingHn Hook control En Echo commandRequest ID information Nn Modulation handshake Mn Monitor speaker modeSelect pulse dialing On Return on-line to data modeQn Result code control Xn Result code selection, call progress monitoring Vn DCE response formatCn Data Carrier Detect DCD control Dial tone detectBusy tone detect Zn Recall stored profileDn DTR control Load factory settingsSelect Pulse Dial Make/Break Ratio WW Self-test commandsGn V.22bis guard tone control Kn Local flow control selectionStore current configuration Display Current ConfigurationZn=x Store telephone number \Qn Local flow control selection Nn\ Error control mode selectionCn Data compression control View numbers in blacklistPpendixa ATSn? RegistersRegister values Appendix DS2 AT escape character user defined S3 Command line termination characterS0 Auto answer ring number S1 Ring counterS4 Response formatting character user defined S5 Command line editing character user definedS6 Wait before dialing S12 Escape guard time S7 Connection completion time-outS8 Comma pause time S11 Dtmf dialing speedS37 Dial line rate Result code summary Result Code Numeric Description AT command set result codesResult Code Numeric Description Appendix D Appendix E ModeFunction Transmission speed Table E-1 Result codes for a V.90 connection Appendix E AT CommandAppendix E About Toshiba Wireless solution Wireless LANAppendix F Peer-to-peer workgroup Figure F-1 Peer-to-peer Wireless workgroupAppendix F Enterprise networkingWireless LAN card features Easy configurationClick Settings, and then Control Panel Wireless LAN card typesWireless LAN cards Basic settings for enterprise networksValue ANY Set the correct Network Name and Encryption Key Basic settings for peer-to-peer workgroupsView other computers Working with Wireless and WindowsUsing your Wireless LAN card Radio antennasEntire Network icon Using the Client ManagerIcon Description Color View Wireless link qualityFigure F-6 Edit Wireless Configuration Settings View/modify Wireless LAN card settingsEncryption window Advanced configurationsFigure F-8 Advanced window Advanced windowFigure F-9 Admin parameters Admin windowStorage 10 to 60 C Card specificationsRadio characteristics Table F-5 Radio characteristics 2457 Supported frequency sub-bandsAppendix G AC Power Cord ConnectorsAustralia Europe USA and CanadaInternal Modem Guide Installing the modem boardAppendix H Removing the modem board Appendix Parts NumbersLAN Glossary-1 GlossaryGlossary-2 AccuPointGlossary-3 ByteGlossary-4 Cache memoryGlossary-5 DeleteGlossary-6 Device driverGlossary-7 Host computerGlossary-8 Hot dock/undockGlossary-9 ModemGlossary-10 MonitorGlossary-11 RAMGlossary-12 RestartGlossary-13 Write protectionGlossary-14 Index-1 IndexIndex-2 Index-3 IndexIndex-4 Index-5 Index-6