Troubleshooting, Xlv | Toshiba TE2000 manual

Additional AC adaptor	8-9
Battery charger	8-9
Slim Select Bay HDD adaptor	8-9
USB diskette drive	8-11
Advanced Port Replicator	8-11
Parallel printer	8-12
External monitor	8-13
Television	8-14
PS/2 mouse	8-14
PS/2 keyboard	8-15
Security lock	8-16

Chapter 9 Troubleshooting

Problem solving process	9-1
Preliminary checklist	9-1
Analyzing the problem	9-2
Hardware and system checklist	9-3
System start-up	9-3
Self test	9-4
Power	9-4
Password	9-7
Keyboard	9-8
LCD panel	9-8
Hard disk drive	9-9
CD-ROM drive	9-9
CD-R/RW drive	9-10
DVD-ROM drive	9-11
CD-RW/DVD-ROM drive	9-13
Diskette drive	9-14
Infrared port	9-15
Printer	9-15
Pointing device	9-16
PC card	9-17
Monitor	9-18
Sound system	9-19
TV output signal	9-19
USB	9-20
Modem	9-21

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Toshiba TE2000 manual Troubleshooting, Xlv

Contents

Portable Personal Computer User’s Manual Toshiba TE2000 Copyright DisclaimerTrademarks Modem warning notice Vcci Class B InformationConformity Statement Japan regulations Network Compatibility StatementRegion selection Redial Type of service Telephone company proceduresPursuant to FCC CFR 47, Part Instructions for IC CS-03 certified equipment If problems ariseDisconnection Fax brandingPage AT&F AT&W AT%TE=0 ATZ Modem warning notice for Australia Any 30 minute period for any single manual call initiation, General conditions Wireless Interoperability Information to Wireless LAN UserWireless LAN and your Health Regulatory Information Europe EU Declaration of Conformity Canada Industry Canada IC Et 11 2462 MHz Interference Statement USA-Federal Communications CommissionFCC Taiwan Using this equipment in JapanPage Device Authorization Electronic communication device authorizationRegulatory statements General United States of America and Canada Canada IC NoticeFCC Interference Statement Page Location of the required label Toshiba DVD-ROM drive SD-C2502** safety instruction Stråling Matsushita CD-R/RW drive UJDA340** safety instruction Locationofofthetherequiredlabellabel Stråling Locationion of the required label of the required label Matsushita CD-RW/DVD-ROM drive UJDA720** safety instruction To EN60825 Toshiba CD-RW/DVD-ROM drive SD-R2102** safety instruction Location of the required label Stråling Teac DVD-ROM drive DV-28E** safety instruction To EN60825 Teac CD-ROM drive CD-224E** safety instruction Location of the required label NÅR SIKKERHEDSAF-BRYDER ER Teac CD-R/RW drive CD-W28E** safety instruction Location of the required label Stråling 26-5, Toranomon 1-CHOME, MINATO-KU, Tokyo Japan Hitachi DVD-ROM drive GDR-8081N** safety instruction To EN60825 Page Table of Contents Getting Started Operating BasicsXlii Power and Power-Up Modes Power conditions XliiiKeyboard HW Setup and Passwords Optional DevicesXliv Xlv Troubleshooting Glossary Index Appendixes Preface Manual contents Abbreviations ConventionsIcons Keys Display Key operationMessages XlixPage Stress injury Heat injury General PrecautionsPressure or impact damage PC card overheating Lii Equipment checklist IntroductionChapter Windows XP Windows 2000 Service Pack Features FeaturesProcessor Disks Memory Keyboard Display Power AccuPointPorts Slots MultimediaCommunications Slim Select Bay SecuritySoftware Special features Special features Utilities Double-click the Mouse icon Utilities Options Slim Select Bay options Options Introduction Front with the display closed Grand Tour Video-out jack PC card slot Left side Right side Right side Back side Underside Underside Grand Tour Front with the display open Front with the display open Power source/system indicators Indicators Indicators Power source/system indicators Keypad overlay indicators Keyboard indicator AC adaptor Slim Select Bay modulesSlim Select Bay modules DVD-ROM drive Indicator CD-R/RW drive CD-ROM drive CD-RW/DVD-ROM drive 12 The Slim Select Bay HDD adaptor Slim Select Bay HDD adaptor Weight saver Slim Select Bay 2nd battery pack Getting Started Setting up your work space Placement of computerGeneral conditions Posture and positioning of the computer Seating and posture Work habits Lighting Opening the display Connecting the AC adaptor Connect the power cord to the AC adaptor Turning on the power Turning on the power Windows 98 setup Windows XP Professional/2000 setupTurning off the power Shut Down mode Boot mode Benefits of hibernation Hibernation mode Automatic Hibernation Starting Hibernation Standby mode Data save in hibernation modeBenefits of standby Restarting the computer Executing standbyStandby limitations Restoring the Windows system Software decompression window Getting Started Operating Basics Using AccuPoint Replacing the cap AccuPoint II precautions Changing Slim Select Bay modules Removing a moduleChanging Slim Select Bay modules Installing a module Using optical media drivesCD-ROM drive DVD-ROM drive Loading CDs Using optical media drivesCD-R/RW drive Read Write Manual release with the eject hole Inserting a CD Closing the drawer Removing CDs 10 Removing a CD CD/DVDs care 11 The 3 1/2 external diskette drive Using 3 1/2 external diskette drive Using 3 1/2 external diskette drive Connecting 3 1/2 diskette drive Diskette care Disconnecting 3 1/2 diskette drive Wireless LAN Wireless communicationsWireless communication switch Wireless communications LED status Indication Wireless communication LED LAN cable types Connecting cable Super Long Life scheme Disconnecting cable 14 The Super Long Life Properties window Network Device Switch Region selection Using the internal modem Properties menu Using the internal modem AutoRun Mode SettingModem Selection Location list for region selection Dialing Properties Connecting Cleaning the computer DisconnectingMoving the computer Heat dispersal Heat dispersal Operating Basics Typewriter keys Keyboard F1 … F12 function keys Soft keys Fn key combinationsEmulating keys on enhanced keyboard Soft keys Fn key combinations Hotkeys Soft keys Fn key combinations Keypad overlay Windows special keysEmulating Fn key on external keyboard Fn Sticky key Arrow mode Numeric modeTurning on the overlays Temporarily using normal keyboard overlay on Temporarily using overlay overlay offTemporarily changing modes Generating Ascii characters Keyboard Power conditions Power and Power-Up Modes LED 2nd battery off Power conditions Power indicators Battery indicatorsDC in indicator Power indicator Battery typesMain battery Battery types Real time clock battery Secondary battery option Care and use of the battery pack Safety precautionsCare and use of the battery pack Battery charging notice ProceduresCharging the batteries Time Monitoring battery capacity Retaining data with power off Maximizing battery operating time Extending battery life Removing the battery pack Replacing the battery pack Replacing the battery pack Installing the battery pack Password = Starting the computer by password HW Setup and Passwords HW SetupAccessing HW Setup HW setup window Windows XP HW Setup window There are also three buttons OK, Cancel and Apply HW Setup User Password Password Device Configuration Device Config Pointing Devices Parallel/Printer CPU Boot Priority Following order CD-ROM*, LAN, HDD Boot command, then the HDD installed USB Supervisor password Supervisor password Passwords Optional Devices Power devicesCards/memory Peripheral devices Installing a PC card PC cardsUser’s Manual PC cards Removing a PC card Memory expansion Installing memory module Removing the cover Memory expansion Seat the cover and secure it with two screws Removing memory module Additional battery pack Slim Select Bay 2nd battery packSlim Select Bay 2nd battery pack Removing Installing Additional AC adaptor Battery chargerSlim Select Bay HDD adaptor Slim Select Bay HDD adaptor 12 Installing the HDD USB diskette drive Advanced Port ReplicatorAdvanced Port Replicator Parallel printer Set the Parallel Port Mode and press OK External monitor External monitor PS/2 mouse Television PS/2 keyboard PS/2 keyboard 15 Security lock Security lock Troubleshooting Problem solving processPreliminary checklist Analyzing the problem Hardware and system checklist Hardware and system checklistSystem start-up Self test Power Overheating power down AC powerProblem Procedure Problem Procedure Battery Password LCD panel Hard disk drive Foreign object in the drawer could block laser DVD-ROM drive Grand Tour ProblemProcedure Diskette drive Printer Infrared port AccuPoint Pointing device PC card Serial mouse ProblemProcedure Monitor Sound system TV output signal USB Modem No Carrier Hibernation LAN Memory expansion Where to write Toshiba supportBefore you call Europe Germany & Austria Toshiba support Troubleshooting Physical Dimensions SpecificationsPower Requirements Appendix a Network control unit NCU Built-in Modem Display Controller and Modes Display controllerAppendix B Table Video modes Video modes Appendix B 640 x 64K of 64K 60Hz Grph Pels 75Hz 85Hz Repeat last command AT CommandsAppendix C +++ Escape sequence Dn Dial Bn Communication standard setting En Echo command Hn Hook controlRequest ID information Nn Modulation handshake Mn Monitor speaker mode On Return on-line to data mode Select pulse dialingQn Result code control Xn Result code selection, call progress monitoring Vn DCE response format Busy tone detect Dial tone detectZn Recall stored profile Cn Data Carrier Detect DCD control Dn DTR control Load factory settings Gn V.22bis guard tone control Self-test commandsKn Local flow control selection Select Pulse Dial Make/Break Ratio WW Display Current Configuration Store current configurationZn=x Store telephone number \Qn Local flow control selection Nn\ Error control mode selection Cn Data compression control View numbers in blacklist Ppendixa Register values RegistersAppendix D ATSn? S0 Auto answer ring number S3 Command line termination characterS1 Ring counter S2 AT escape character user defined S5 Command line editing character user defined S4 Response formatting character user definedS6 Wait before dialing S8 Comma pause time S7 Connection completion time-outS11 Dtmf dialing speed S12 Escape guard time S37 Dial line rate Result code summary Result Code Numeric Description AT command set result codes Result Code Numeric Description Appendix D Mode Appendix EFunction Transmission speed Table E-1 Result codes for a V.90 connection Appendix E AT Command Appendix E Wireless LAN About Toshiba Wireless solutionAppendix F Peer-to-peer workgroup Figure F-1 Peer-to-peer Wireless workgroup Appendix F Enterprise networking Wireless LAN card features Easy configuration Wireless LAN cards Wireless LAN card typesBasic settings for enterprise networks Click Settings, and then Control Panel Value ANY Set the correct Network Name and Encryption Key Basic settings for peer-to-peer workgroups Using your Wireless LAN card Working with Wireless and WindowsRadio antennas View other computers Entire Network icon Using the Client Manager Icon Description Color View Wireless link quality Figure F-6 Edit Wireless Configuration Settings View/modify Wireless LAN card settings Encryption window Advanced configurations Figure F-8 Advanced window Advanced window Figure F-9 Admin parameters Admin window Storage 10 to 60 C Card specifications Radio characteristics Table F-5 Radio characteristics 2457 Supported frequency sub-bands Appendix G AC Power Cord Connectors Australia Europe USA and Canada Installing the modem board Internal Modem GuideAppendix H Removing the modem board Appendix Parts Numbers LAN Glossary-1 Glossary Glossary-2 AccuPoint Glossary-3 Byte Glossary-4 Cache memory Glossary-5 Delete Glossary-6 Device driver Glossary-7 Host computer Glossary-8 Hot dock/undock Glossary-9 Modem Glossary-10 Monitor Glossary-11 RAM Glossary-12 Restart Glossary-13 Write protection Glossary-14 Index-1 Index Index-2 Index-3 Index Index-4 Index-5 Index-6