Hardware and system checklist

Infrared port

Refer also to the documentation for your IrDA compatible device and related software.

Problem

Procedure

Infrared devices do

Check that the device is connected to an

not work as expected

electric outlet. Make sure the outlet is supplying

 

power by plugging in an appliance.

 

 

 

Make sure there is no obstruction blocking

 

communication between the computer and the

 

target device.

 

If problems persist, contact your dealer.

 

 

Printer

Refer to the troubleshooting and other relevant sections in your printer and software documentation.

Problem

Procedure

Printer does not

Check that the printer is connected to an electric

turn on.

outlet. Make sure the outlet is supplying power by

 

plugging in an appliance.

 

 

Computer/printer

Make sure the printer is turned on and is

do not communicate

online (ready to use).

 

 

 

Inspect the cable connecting the printer to the

 

computer for damage. Make sure it is securely

 

connected.

 

 

 

A parallel printer connects to the parallel port and

 

a serial printer to the serial port. Make sure the

 

ports are configured correctly.

 

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ROUBLESHOOTINGT