Transcend Information III manual Getting Help If a Test Fails

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5-8 CHAPTER 5: PERFORMING TROUBLESHOOTING AND DIAGNOSTIC TESTS

4Enable the Group 3 test by selecting the Enable Group button.

5Select OK and press [Enter].

6Go to the Run Tests dialog box and select Start to start the tests.

7After the test is completed:

a Exit the program on the echo server.

b Exit the Configuration and Diagnostic Program.

Getting Help If a Test Fails

If any test fails, you can get additional information as follows:

Select the test that failed in the Run Tests dialog box and press [Enter].

Select the Zoom button and press [Enter].

If the diagnostic tests fail, the adapter may not be defective. The problem may be incorrect option settings, option settings that conflict with the settings of other adapters, or improper installation. Follow the steps below to test the adapter further.

CAUTION: Make sure to turn the power off before inserting or removing the adapter from the computer.

1Make sure the board is seated correctly in the slot.

Check the adapter installation by reviewing the installation instructions in Chapter 2.

2Inspect all cables and connections.

If you are using thin Ethernet cable, make sure that you have a T connector attached to the adapter and all other adapters on the network. Make sure that the thin Ethernet segment is terminated at both ends with a 50-ohm terminator.

Page 56
Image 56
Transcend Information III manual Getting Help If a Test Fails